collectibles - Publications - Faculty & Research

30 Aug 2010
Research & Ideas

Turning Employees Into Problem Solvers

research has focused on the underuse of incident-reporting systems. After all, the thinking went, a system used to collect and report incidents will only help an organization learn from its mistakes and lead to better safety results—to... View Details

Keywords: by Julia Hanna; Health

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

built-in advantages. Sharpening Your Skills: Negotiation A collection of Working Knowledge stories offering tips and insights for improving your negotiation skills. Understanding the 'Want' vs. 'Should' Decision Pizza or salad? Consumers... View Details

Keywords: by Sean Silverthorne

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

articulated by (HBS professor) Michael Porter, will be most successful when the collection of integrated and aligned activities enable the company to offer a value proposition—whether low total cost, product leadership, complete customer... View Details

Keywords: by Martha Lagace

12 Oct 1999
Research & Ideas

Bright Ideas: The Creative Power of Groups

electronic equipment, the company had all the Generation Xers in a brainstorming group don gloves to make them more aware of the effects of reduced dexterity. After a collection of new ideas has been laid out on the table, the desire to... View Details

Keywords: by Laurie Joan Aron

30 Jun 2015
First Look

First Look: June 30, 2015

Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger Abstract—Based on decades of View Details

Keywords: Carmen Nobel

23 Jul 2024
Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

been enduring the hospital collections process for 12 months or 15 months, once that debt has been sent to collections, it's very unlikely to be repaid. Debt relief—at that point—comes too late to have a meaningful impact on people's... View Details

Keywords: by Rachel Layne; Health

15 Oct 2013
First Look

First Look: October 15

embodied the logic of both role and team structures: a set of roles (rather than specific individuals, as in a team) was bounded and given collective responsibility for a whole task. We labeled this structure a team scaffold. The team... View Details

Keywords: Sean Silverthorne

13 Feb 2007
First Look

First Look: February 13, 2007

collection advances make sure such testing is possible. We motivate further research, develop our model's strategic implications, and discuss how managers might create and respond to breakthroughs. Wandering Minds: The Default Network and... View Details

Keywords: Martha Lagace

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

diabetics but at identifying members of the health plan who seem at particularly high risk of developing the disease within the next couple of years. This kind of program is harder for health plans to implement, according to Beaulieu and her co-authors, because it... View Details

Keywords: by Martha Lagace; Health

18 Jun 2001
Research & Ideas

When In-House Research Isn’t Enough

sustainable model for supporting its $600 million annual research budget. Through careful patenting and vigorous enforcement, it collected $1.4 billion in royalties in 1999. In contrast, Intel does very little basic research. Its... View Details

Keywords: by Jim Aisner

24 Sep 2014
Op-Ed

We Need a Miracle. New Nuclear Might Provide it.

least in the short run. But with that increase of fossil fuel burning comes an ever-escalating cloud of CO2 emissions destined to linger in our atmosphere and oceans for hundreds, even thousands of years. OP-ED COLLECTION The Business of... View Details

Keywords: by Joseph Lassiter; Energy; Utilities

27 Oct 2014
Research & Ideas

The Coffee Economy That Bloomed Out of Nowhere

she befriended the descendants of coffee entrepreneurs, interviewed local historians, and pored over old documents in the backrooms of rural municipal buildings. Click on image to view slideshowProduction Zones and Collection Points for... View Details

Keywords: by Carmen Nobel; Food & Beverage; Agriculture & Agribusiness

24 Oct 2012
Research & Ideas

Want People to Save More? Send a Text

members could publicly announce their weekly savings goal. At subsequent meetings, members showed deposit slips to verify how much they had saved. Those who showed proof of savings received a sticker in a booklet. Those who collected... View Details

Keywords: by Kim Girard

16 Jul 2008
Op-Ed

What Should Employers Do about Health Care?

system. Business leaders know that what is measured will improve. A critical step is to expect outcome measurement by providers for each medical condition, adjusted for patient population. Over time, outcome measures should be defined and View Details

Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health

09 Mar 2020
Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

being in second place, it’s a pretty good place to be.” Consumers end up paying more To study how pricing algorithms affect competition, MacKay and Brown collected detailed pricing data from five large, multicategory retailers selling the... View Details

Keywords: by Kristen Senz; Retail

25 Mar 2013
Research & Ideas

How Chapter 11 Saved the US Economy

typically lease a large fraction of their assets, and for steel- and automakers that have large unionized workforces, which will give them greater leverage to renegotiate collective bargaining agreements. But Chapter 11 will be less... View Details

Keywords: by Kim Girard; Financial Services

14 Nov 2011
Research & Ideas

Creating a Global Business Code

schedules and to avoid the possibility of more companies pulling out of the project. "We just hung on for dear life and moved as quickly as we could after they said yes," Margolis says. Collecting and processing data from a... View Details

Keywords: by Carmen Nobel

24 Sep 2007
Research & Ideas

The FDA: What Will the Next 100 Years Bring?

(coauthored with Joanna Radin), Perspectives on Risk and Regulation: The FDA at 100, has just been released. The book collects views on the work and challenges of the agency from FDA officials past and present, as well as from executives... View Details

Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health

31 Jul 2007
First Look

First Look: July 31, 2007

collection on an American consumer and how credit agencies share the information to determine proper credit risk and worthiness of a consumer. The American system as defined in this note can be contrasted against the lack of developed... View Details