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  • January 2008 (Revised May 2011)
  • Case

Cognizant Technology Solutions

By: Robert G. Eccles, David Lane and Prabakar 'PK' Kothandaraman
In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to differentiate itself by emphasizing building very close client relationships through its "Two-in-a-box" (TIB) model. This model is based on... View Details
Keywords: Customer Relationship Management; Knowledge Sharing; Resource Allocation; Competitive Advantage; Information Technology; Information Technology Industry
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  • 23 Sep 2019
  • Blog Post

Distressed Employees? Try Resilience Training

reduction in presenteeism (employees working while sick), which led to a company gain of $1,846 per person in terms of greater productivity, the journal article says. While some workers suffer from depression or anxiety on an ongoing... View Details
Keywords: All Industries
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Experiment of On-the-job Learning of Knowledge Production by Local Workers Reporting to Return Migrants By: Choudhury, Prithwiraj Abstract—I study whether return migrants facilitate View Details
Keywords: Sean Silverthorne
  • June 2014 (Revised February 2017)
  • Case

Kathy Giusti and the Multiple Myeloma Research Foundation

By: Richard G. Hamermesh, Joshua D. Margolis and Matthew G. Preble
What do you do when your rising professional career is cut short by an unexpected cancer diagnosis? Kathy Giusti shifted careers, built a new organization that transformed how cancer research is done, and now faces the challenge of sustaining the organization and its... View Details
Keywords: Philanthropy; Philanthropy Funding; Entrepreneurship; Health Care; Management Styles; Personalized Medicine; Health Care Outcomes; Cancer; Cancer Care In The U.S.; Personal Care; Leadership; Leading Change; Social Entrepreneurship; Philanthropy and Charitable Giving; Health Care and Treatment; Leadership Style; Management Style; Management Skills; Growth and Development Strategy; Business Strategy; Health; Health Industry; United States; Canada; Spain
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  • Research Summary

Regulatory Change/Business-Government Relations

“Sources of Learning Heterogeneity: Discontinuous Regulatory Shock and its Impact on Organizational Search Behaviors”

Co-authoring with Jerry Kim, in this study I look at how discontinuous regulatory shock shapes organizational... View Details

Keywords: Business ＆ Government Relations; Regulations; Regulatory Capture; Pharmaceutical Industry; United States
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

model. The case describes the various marketing channels employed by the BabbaCo team (Search, Email, Social Media, Deal Sites, Affiliates, etc.), including the strategy and effectiveness for each. Readers can use this View Details
Keywords: Sean Silverthorne
  • 01 Apr 2014
  • First Look

First Look: April 1

entrepreneurship research while contributing to the literatures on innovation and competition through networks. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=46977 Better Deals Through Level II Strategies: Advance... View Details
Keywords: Sean Silverthorne
  • Web

Business Economics - Doctoral

complete one academic term of teaching. Research Dissertation HBS doctoral students are insatiably curious, and they use the tools and knowledge developed in the classroom to ask—and answer—pressing questions about the field of economics.... View Details
  • 22 Sep 2009
  • First Look

First Look: September 22

  Working PapersMixed Source Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract We study competitive interaction between profit-maximizing firms that sell software and complementary goods or services. In addition to tactical... View Details
Keywords: Martha Lagace
  • 15 Aug 2016
  • Blog Post

Writing a Case as a Student at HBS

they become your case advisor and mentor. It also affords you a unique “inside look” into the workings of HBS and the process by which our learning curriculum is built. Being associated with a published HBS... View Details
  • Program

Senior Executive Program—Africa

what it takes to do business in today's digital era. This program prepares you to expand your leadership skills as well as your knowledge of local, regional, and global markets. By improving your ability to... View Details
  • 15 Nov 2016
  • First Look

November 15, 2016

policies and practices as an unconscious “social defense” to help employees fend off anxieties raised by a 24/7 work culture. Due to the social defense, two beliefs remain unchallenged—the necessity of long... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2011
  • First Look

First Look: March 29

unsolicited gifts will be equally appreciated. At the root of this dilemma is a difference of opinion about what purchasing an unsolicited gift signals: gift givers expect unsolicited gifts will be considered more thoughtful and considerate View Details
Keywords: Sean Silverthorne
  • 25 Oct 2016
  • First Look

October 25, 2016

analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling framework that connects the rich academic knowledge on innovation diffusion with that on... View Details
Keywords: Sean Silverthorne
  • December 2021
  • Article

Three Paradoxes of Climate Truth for the Anthropocene Social Scientist

By: P. Devereaux Jennings and Andrew J. Hoffman
Climate change has been one of the most contested truths for the past two decades. Many social scientists within the academy and this volume have spent years discerning the nature of this truth and articulating its importance for business, organizations, and society.... View Details
Keywords: Climate Change; Knowledge Sharing
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  • Web

Resumes & Cover Letters - Alumni

get started. You should complete your Profile in 12twenty by updating your Background tab which contains information about your career experience, skills, preferences and more. Ensuring your Background tab is complete and accurate will... View Details
  • 23 Mar 2022
  • Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

Foundation, an educational fund founded by board chair Ashish Dhawan [MBA 1997] and Siddharth Yog [MBA 2004], founder of the emerging-markets investment firm Xander.) Rocket already works with public schools... View Details
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

  Working PapersOn Best-Response Bidding in GSP Auctions Authors:Matthew Cary, Aparna Das, Benjamin Edelman, Ioannis Giotis, Kurtis Heimerl, Anna R. Karlin, Claire Mathieu, and Michael Schwarz Abstract How should players bid in keyword... View Details
Keywords: Martha Lagace
  • 24 May 2011
  • First Look

First Look: May 24

this paper we theorize effects of using the knowledge stored in an organizational repository on performance for teams working in dynamic and challenging conditions. We first examine performance effects of... View Details
Keywords: Sean Silverthorne
  • Profile

Lauren Burrows

is truly a remarkable educational approach. At its best, it teaches one to listen carefully and critically, to articulate one’s views effectively to build consensus, and to change one’s own mind when the evidence clearly indicates it is warranted. HBS has helped me... View Details
Keywords: Energy / Extractive Minerals; Manufacturing; Venture Capital / Private Equity; Financial Services