Publications

March 2000
Case

iXL, Inc. (A): Growth and Change

By: Rosabeth M. Kanter and Michelle Heskett

Keywords: Business Growth and Maturation; Organizational Change and Adaptation

March 1986 (Revised July 2000)
Case

Peter Browning and Continental White Cap (A)

Presents a new divisional vice president's entry into a well-established and still successful manufacturing organization which is nevertheless facing an impending competitive crisis. Demonstrates his challenge and his efforts, under pressure from corporate... View Details

Keywords: Organizational Change and Adaptation; Leading Change; Crisis Management; Manufacturing Industry

2001
Chapter

Creating the Culture for Innovation

By: Rosabeth M. Kanter

Keywords: Innovation and Invention; Organizational Culture; Organizational Change and Adaptation

May 1995 (Revised October 2001)
Case

Oticon (A)

Portrays the change process Oticon went through in moving from a bureaucratic, role-driven organization to a creativity-driven, flexible, informal one. View Details

Keywords: Organizational Change and Adaptation; Leading Change; Creativity

December 1993
Case

Ford Motor Coompany: Changing the Dealer Culture

Confronted by increasing market emphasis on customer satisfaction coupled with the success of General Motors' Saturn Division with "no haggle" pricing, Ford Motor Co. examines the sales culture within its own dealers and considers how to implement policies that will... View Details

Keywords: Organizational Change and Adaptation; Salesforce Management; Customer Satisfaction; Auto Industry; United States

1976
Chapter

Women in Organizations: Sex Roles, Group Dynamics, and Change Strategies

By: R. M. Kanter

Keywords: Organizational Change and Adaptation; Groups and Teams; Gender

Profile

Zach Clayton

companies and campaigns struggling to adapt to the new rules of politics online." A realistic approach to true business challenges As an entrepreneur, Zach faced struggles of his own. "I was doing twenty different things at... View Details

01 Dec 2017
News

Research Brief: Developing High-Tech Talent

How should employers and workers adapt to the new demands in today’s technologically driven workforce? Two recent reports by HBS professor Joseph Fuller examine innovative paths to training and building talent pipelines. The first report... View Details

Keywords: Dan Morrell

27 Apr 2015
News

“A Unique Leadership Experience”

experience on the space station. “You have to adapt your leadership for the situation you are in,” Virts said, which sometimes means “get out of the way.” He also offered advice to the son of one GMP student, who aspires to be an... View Details

Keywords: April White; NASA

01 Dec 2005
News

Faculty Books

International Finance A Casebook by Mihir A. Desai (John Wiley & Sons) These case studies, by Associate Professor Desai, consider how major financial and investment decisions must adapt to the opportunities and obstacles in a rapidly... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information

08 Mar 2022
Cold Call Podcast

France Telecom: Corporate Restructuring and Employee Well-Being

Keywords: Re: Cynthia A. Montgomery & Ashley V. Whillans

May 2022
Teaching Note

Volkswagen and Suzuki: A Match Made in Heaven (A)? and An Alliance Breaks Down (B1, B2)

By: Ranjay Gulati and Bradley Turner

Teaching Note for HBS Case Nos. 420-037, 420-038, and 420-039. View Details

Keywords: Alliances; Organizational Change and Adaptation; Organizations; Emerging Markets; Auto Industry

December 2021 (Revised September 2022)
Case

Moleskine: Daniela Riccardi Turns the Page

By: Ryan Raffaelli and Sarah Gulick

Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details

Keywords: Rebranding; Brands and Branding; Organizational Change and Adaptation; Operations; Planning; Retail Industry; Italy

2011
Chapter

The Contribution of Teams to Organizational Learning

By: Kathryn S. Roloff, Anita W. Woolley and Amy C. Edmondson

Organizational learning theorists have proposed that teams play a critical role in organizational learning (Senge, 1990; Edmondson, 2002). Indeed, as organizations become increasingly more global, teams are formed to leverage knowledge, to increase efficiency, and to... View Details

Keywords: Organizational Change and Adaptation; Groups and Teams; Learning

2011
Chapter

The Importance of Work Context in Organizational Learning from Error

By: Lucy H. MacPhail and Amy C. Edmondson

Keywords: Working Conditions; Situation or Environment; Organizational Change and Adaptation

2003
Chapter

Accountability Myopia: Losing Sight of Organizational Learning

By: Alnoor Ebrahim

Keywords: Organizational Change and Adaptation; Corporate Accountability; Governance Compliance

1991
Chapter

Inter-organizational Bonds and Intra-organizational Behavior: How Alliances and Partnerships Change the Organizations Forming Them

By: R. M. Kanter and P. S. Myers

Keywords: Alliances; Partners and Partnerships; Organizational Change and Adaptation

September 1983 (Revised October 1984)
Case

Syntex Laboratories (A)

A consulting project involving a mathematical model of the sales force indicates that Syntex Labs should nearly double the size of their sales force and drastically alter their allocation of sales effort to the product line and physician specialties. The questions are... View Details

Keywords: Organizational Change and Adaptation; Strategic Planning; Salesforce Management; Pharmaceutical Industry