Year Up - Publications - Faculty & Research

04 Apr 2019
Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

Brian Kenny: Here's a hypothetical for you. Imagine you're sitting at your favorite coffee shop when a teenager pulls up a chair and asks you to share a bunch of personal information. He wants to know your birthday, what kind of food you... View Details

04 Oct 2007
What Do You Think?

Has Managerial Capitalism Peaked?

Summing Up The clear consensus of those responding to this month's column is that managerial capitalism, as John Bogle terms it, has peaked. But what will follow it is less clear. Many doubt that the form of owners' capitalism represented... View Details

Keywords: by Jim Heskett

19 Nov 2012
Research & Ideas

LEED-ing by Example

this strategy actually worked, up until now. “LEED [adoption] is not just something to pay attention to when there's a bid to rebuild city hall.” In a new paper, Public Procurement and the Private Supply of Green Buildings, authors... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities

19 Jul 2004
Research & Ideas

Why Innovations Sit on the Shelf

surfaces the unvarnished truth about an organization's innovation strategy needs to move back and forth between advocacy and inquiry. CEOs and senior leaders need not only to defend their initiative but also to find out what others think, View Details

Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

02 Jul 2001
What Do You Think?

Built to Last or Bought to Sell?

Summing Up The authors of a recently-published book, Creative Destruction, have more work to do to convince our readers of their primary argument that creative destruction, based on an assumption of discontinuity, is a more effective... View Details

Keywords: by James Heskett

25 Mar 2014
First Look

First Look: March 25

present day. The chapter focuses on the role of business enterprises as powerful actors in the spread of global capitalism after 1848 and up the present day. It shows how multinational firms have created and co-created markets and... View Details

Keywords: Sean Silverthorne

12 Oct 1999
Research & Ideas

Paid for Success: Options for Compensating CEOs

percent," Hall explains. "We estimate that his salary and bonus will increase by only $23,000. The value of his stock and stock options, however, will go up by $1.25 million. Salary and bonus changes thus account for only 2... View Details

Keywords: by Judith A. Ross

16 Aug 2017
Research & Ideas

Researchers Use Google Street View to See the Future of Cities

safety in images over time, the researchers realized, they could see how and why parts of the city changed. “It was the perfect test lab for a number of theories about urban transformation,” says Kominers, who was an intern at Google Street View when it launched 10... View Details

Keywords: by Michael Blanding; Real Estate

05 Feb 2009
What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

Summing Up How do we close the gap between theory and results in selecting leaders? In discussing why our achievements in selecting leaders are less than stellar, contributors offered a rich set of ideas. Given their number, I've tried to... View Details

Keywords: by Jim Heskett

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

company. Purchase this case:https://hbsp.harvard.edu/product/719456-PDF-ENG Harvard Business School Case 518-038 Index In December 2017, Marc Freed-Finnegan and Jonathan Wall, the co-founders of retail technology company Index, had to discuss the company’s direction as... View Details

Keywords: Dina Gerdeman

29 Apr 2014
First Look

First Look: April 29

of the merger's architects and visionary legacy CEO Daniel Vasella. He recognized that the global health care environment would create severe challenges for Novartis in the years ahead and that Novartis needed to make sure it had the... View Details

Keywords: Sean Silverthorne

15 Feb 2000
Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

with a member of the Executive Education staff. EE: How has "Delivering Information Services" evolved in the nearly thirty years it has been taught? Nolan: The course has kept pace with all three of the dominant eras in... View Details

Keywords: by Staff

13 Jun 2005
Research & Ideas

Rescuing Products with Stealth Positioning

When firms adopt a reverse or breakaway positioning strategy, there is no pretense about what they're up to. Part of the appeal of their cleverly positioned product offerings comes from explicitly subverting convention through... View Details

Keywords: by Youngme Moon

14 Jan 2015
Research & Ideas

Thriving in the Turbulence of Emerging Markets

business navigated uncertainty in the past in Turkey. Sabancı, who started her career by working at the group's tire factory, gradually worked her way up the family business, building global partnerships and steering the business through... View Details

Keywords: by Geoffrey Jones; Manufacturing; Auto

15 Jul 2015
Research & Ideas

Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday

"These peak events are a way to generate excitement, especially for a well-established player like Amazon. It's a means of creating news and buzz by coming up with your very own Black Friday out of nowhere." Gupta pointed out... View Details

Keywords: Re: Sunil Gupta; Retail

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

mobilizes 7 million volunteers. Worldwide, the sector makes up almost 5 percent of the GDP. In this e-mail Q&A, Professor James E. Austin, Chair of the HBS Social Enterprise Initiative, discusses the development of the program and its... View Details

Keywords: by Manda Salls

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

leaders must have are similar to those that are important for all general managers—effective communication, the analytic ability to size up a situation quickly, skills of reflection and concentration, and the ability to inspire others and... View Details

Keywords: by Jim Aisner; Retail

01 Mar 2004
Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

British astronaut, along with over 10,000 other hopefuls. As I remember, the winning candidate was supposed to train for a year in the USSR before going up in a Soyuz craft. I didn't get selected. But as it... View Details

Keywords: by Sean Silverthorne

12 Feb 2007
Lessons from the Classroom

‘UpTick’ Brings Wall Street Pressure to Students

although the real world outcome ends up being quite close to the prediction of a model that assumes everyone is identical," he says. "But students aren't going to take your word for that. They'll believe the assumptions are... View Details

Keywords: by Julia Hanna; Financial Services; Education

26 Nov 2001
Research & Ideas

Women Entrepreneurs Use Springboard for Funding

fared financially as a result of the event, stats from the year 2000 are encouraging. Forty percent of the women entrepreneurs in last year's New England forum collectively raised $100 million in equity capital. According to Andrea... View Details

Keywords: by Martha Lagace

Publications