User Experience Design - Publications - Faculty & Research

13 Jul 2010
First Look

First Look: July 13

design and development firm (and once one of the largest in the business), to help turn it around after a series of crises that had seriously threatened its survival. Pearson has personally invested in the firm, re-organized many aspects... View Details

Keywords: Martha Lagace

13 May 2022
Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

even though this stuff can be pretty widespread inside of companies when it occurs, it’s not getting out in a timely way.” In an attempt to discover whether these problems could be exposed earlier, Campbell conducted an experiment with... View Details

Keywords: by Michael Blanding; Technology

19 Oct 2010
First Look

First Look: October 19, 2010

key transitions that shape leaders' careers, specifying processes and moderating conditions for identity transformation. Implications for designing experiences and training that take identity processes into... View Details

Keywords: Sean Silverthorne

20 Dec 2011
First Look

First Look: December 20

Thought Theory (UTT); namely, that unconscious thought is a bottom-up process, whereas conscious thought is a top-down process. In two experiments on impression formation, participants read behavioral information about a fictitious person... View Details

Keywords: Carmen Nobel

Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

participate in an Executive Education program on the HBS campus , you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your... View Details

01 Jun 2023
News

An Engine of Innovation

opportunities and challenging issues facing business and society around the world. Segneri explains that being part of this environment gives students and alumni from HBS and Harvard University’s 12 other schools access to a wide range of support systems and resources,... View Details

Keywords: Jennifer Gillespie

31 Oct 2011
Research & Ideas

The Most Powerful Workplace Motivator

academic paper repository, with more than 100,000 authors and 500,000 registered users who have the opportunity to view or download every paper on the site. For each paper, SSRN creates a web page that includes statistics on how many... View Details

Keywords: by Carmen Nobel

13 Jun 2017
First Look

First Look at New Research and Ideas, June 13

deontology consists of many principles, which might, at times, conflict. In three studies, we design a conflict around moral principles and find that the relationship between moral judgment and religiosity is more nuanced than currently... View Details

Keywords: Sean Silverthorne

Web

Connell House | About

Connell House William F. Connell (MBA 1963) Connell House (formerly Fowler House) is named for distinguished business leader and generous HBS benefactor William F. Connell (MBA 1963). The three-story, 5,600-square-foot Georgian Revival-style, stucco and brick building... View Details

Web

Industry Information - Alumni

food & beverage and design. Newsletter subscriptions freely available (print subscription available for purchase). HVS News, insights and reports from consulting organization focused on the hotel, restaurant, shared ownership, gaming, and leisure industries. View Details

09 Jun 2024
Blog Post

The EC Formula: MBA Class of 2024 Looks Back

an organization that uses engineering and design to improve people’s experiences with the health care system. The intersection of health care and tech is such a powerful space. I took STRATTECH to build... View Details

2018
Article

Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing

By: Julie Battilana

While in recent decades the social and business sectors have evolved on fairly separate tracks, today companies are increasingly expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social... View Details

Keywords: Hybrid Organizations; Hybrid Organizing; Multiple Goals; Social Enterprise; Goals and Objectives; Organizational Design; Organizational Culture

Citation

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10 Sep 2001
What Do You Think?

Do MBAs Need More Street Smarts?

experience? If they are skills, should the curriculum be designed to foster them, perhaps through greater emphasis on courses in negotiating skills and increased field experience, among others, on the assumption that street smarts can be... View Details

Keywords: by James Heskett

March 2022
Case

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta

This case reviews IBM’s efforts to widen its hiring funnel and broaden its talent pool. View Details

Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (city, NY)

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05 Mar 2012
Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

Ron Johnson's latest undertaking has the makings of a perfect business school case study. As the new CEO of J.C. Penney he's charged with transforming an aging department store chain with lagging market share. The sweeping plan begun February 1 to put cool back in... View Details

Keywords: by Kim Girard; Retail

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

analyzing that data and designing strategy around it. That’s one reason eight HBS professors pooled resources in June to launch the Competing on Business Analytics and Big Data Executive Education program. “It was unprecedented to engage... View Details

Keywords: by Dina Gerdeman

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More Information | HBS Online

How it works Learning Experience Our programs are designed to bring the Harvard Business School classroom to you. Find out how. Certificates, Credentials & Credits We offer multiple ways to learn vital... View Details

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

professionals may be confronted with a sense of psychological impasse and how they can free themselves. Martha Lagace: What sorts of thoughts, feelings, and images do people experience when they face an impasse? Timothy Butler: First,... View Details

Keywords: by Martha Lagace

Web

Guidelines for Choosing Resources - Research Computing Services

users. The resource reservation with (configurable) grace periods should remedy this. And backfill scheduling should increase job throughput to levels we experience now. Those users who submit jobs with the... View Details

02 May 2025
Blog Post

How to Work with Search Firms

one that engages and pays the firm to fill a specific position, and all the firm’s efforts are focused on meeting that client’s needs. As a candidate, you are considered a potential match for the client’s needs. The closer your background and View Details

Publications