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  • 10 Nov 2008
  • What Do You Think?

How Much Can You Ask of Your Customers?

And Gerald Nanninga posed the interesting question: "Have we limited our potential by not only mislabeling potential partners as 'customers' but in mislabeling everyone in the entire supply chain?" What do you think? Original... View Details
Keywords: by Jim Heskett
  • March 2020
  • Case

Voi Technology

By: Jeffrey F. Rayport and Olivia Hull
Voi Technology, a fast-growing start-up out of Sweden, is competing in the highly contested European e-scooter sharing market. With a presence in nearly 40 cities in Europe by February 2020, the firm is working hard to improve its unit economics to reach profitability.... View Details
Keywords: Entrepreneurship; Business Strategy; Technology Adoption; Innovation Strategy; Technological Innovation; Marketing Strategy; Business Plan; Product Marketing; Product Launch; Product Positioning; Energy Conservation; Cross-Cultural and Cross-Border Issues; Global Strategy; Globalized Economies and Regions; Innovation Leadership; Human Capital; Laws and Statutes; Growth Management; Operations; Logistics; Service Operations; Supply Chain Management; Organizational Culture; Information Infrastructure; Transportation; Transportation Industry; Technology Industry; Europe
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  • 04 May 2010
  • First Look

First Look: May 4

second-generation product, which facilitates real-time connectivity between primary care physicians and specialists? Should American Well pursue new markets in the U.S., such as hospitals, chains of clinics, and pharmacies, or even expand... View Details
Keywords: Martha Lagace
  • 09 Aug 2011
  • First Look

First Look: August 9

organization's operations and supply chain and a product or service. Illustrates concepts with examples of calculating the carbon footprint of an organization (Harvard Business School) and a product (a... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

businesses have developed codes of conduct and monitoring systems to ensure that working conditions in their supply chain factories meet global labor standards. Many observers have questioned whether these... View Details
Keywords: Carmen Nobel
  • 15 Dec 2014
  • Research & Ideas

Deconstructing the Price Tag

Belgian retailer, augments cost transparency on its website with detailed supply chain information for each component of each garment, right down to the hang tag. "This was a novel thing to do, and the... View Details
Keywords: by Dina Gerdeman; Retail
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

preemption of national banks in 2004 from local laws against predatory lending to gauge the effect of the supply of credit on the real economy. Specifically, we exploit the heterogeneity in the market share of national banks across... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

strategy. The strategy map reveals the strategic chain of cause-and-effect relationships that eventually links investment in employee skills to improved financial performance. As the senior executive of a major bank declared: Partnering... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

President of Sourcing Amanda Tucker and her colleagues in Nike’s Global Sourcing and Manufacturing division were focusing on three key supply chain challenges: sourcing from suppliers that meet compliance... View Details
Keywords: Dina Gerdeman
  • 31 May 2016
  • First Look

May 31, 2016

additively separable in its state variables, leading to conquering the curse of dimensionality and the opportunity to manage the supply chain using independently acting managers. We develop conditions under... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2013
  • First Look

First Look: March 12

lack of customer and geographic diversification, aggressive warranty policies, excessive production capacity growth, and supply chain risks. The case places students in the shoes of CFRA analysts who need to... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2001
  • Research & Ideas

What’s Next for Japan

production techniques. Yasunobe, meanwhile, predicted that some type of keiretsu system would survive and be valuable. "Even in the U.S.," he added, "there are supply chain systems very much... View Details
Keywords: by Hilah Geer
  • 21 Dec 2022
  • Blog Post

Climate Stories Episode #12: Vehicle to Everything - Claire Broido Johnson (MBA 2002), Chief Operating Officer of Fermata Energy

Co-op is experimenting with a transactive energy rate that will enable members to partner with the co-op, supplying energy from their EV batteries when it is most needed, and charging up when demand — and prices — are low. The technology... View Details
  • 20 Nov 2015
  • News

Room to Grow

and focus it up the supply chain and let the market forces determine which of the growers, processors, and distributors are going to succeed and be responsive to these market opportunities,” says Kendall.... View Details
Keywords: Margie Kelley
  • Web

Courses by Faculty - Course Catalog

Development Organizational Behavior Spring 2025 Q3Q4 3.0 Benjamin Esty Strategies for Value Creation (SVC) Finance, Strategy Spring 2025 Q3Q4 3.0 ^ back to top F Course Title Area Term Quarter Credits Kris Ferreira Supply View Details
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

“suggesting that many businesses expect this to extend well beyond their current cash.” Survey respondents indicated that demand shocks and employee health concerns have been more disruptive than the supply View Details
Keywords: by Kristen Senz; Financial Services
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

vegetables and to package, chill, and ship the finished product, there is constant motion in Kettle Cuisine's cramped but immaculate Somerville, Massachusetts, kitchen. The 11,000-square-foot facility supplies more than two thousand... View Details
Keywords: Deborah Blagg
  • 03 Mar 2015
  • First Look

First Look: March 3

use of exchange rate stabilization plans. It focuses on two episodes where there was "too little money" in the economy: during the hyperinflation episodes during the late 1980s, when money demand collapsed, and the early 2000s, when the View Details
Keywords: Sean Silverthorne
  • September–October 2013
  • Article

The Role of Organizational Scope and Governance in Strengthening Private Monitoring

By: Lamar Pierce and Michael W. Toffel
Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details
Keywords: Crime and Corruption; Decision Choices and Conditions; Corporate Accountability; Governance Compliance; Policy; Management Practices and Processes; Demand and Consumers; Market Design; Market Entry and Exit; Market Transactions; Service Delivery; Service Operations; Business Processes; Organizational Structure; Performance Effectiveness; Performance Expectations; Practice; Transportation; Transportation Industry; Service Industry; United States; New York (state, US)
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