Social Networks - Publications - Faculty & Research

September 2018
Article

Aggregation of Consumer Ratings: An Application to Yelp.com

By: Weijia Dai, Ginger Jin, Jungmin Lee and Michael Luca

Because consumer reviews leverage the wisdom of the crowd, the way in which they are aggregated is a central decision faced by platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in... View Details

Keywords: User Generated Content; Crowdsourcing; Yelp; Social and Collaborative Networks; Information; Internet and the Web; Learning; Mathematical Methods; E-commerce

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February 2010 (Revised January 2014)
Supplement

CommonAngels (B)

By: Lynda M. Applegate and Kaitlyn Simpson

This case discusses changes in CommonAngels' investment model and organization between 2005 and 2009. View Details

Keywords: Business Model; Entrepreneurship; Venture Capital; Investment; Organizational Structure; Social and Collaborative Networks; Financial Services Industry

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Clara Nevins | MBA

business. Tech areas of interest: Interaction design, ethical technology, smart cities, social networks Formative experience at the intersection of technology and business: During my gap year I worked at the... View Details

06 May 2013
Research & Ideas

How Local Events Shake Up Corporate Philanthropy

Toronto. "But more recent research shows how culture endures in spite of globalization. Networks and local regulations also significantly influence how companies react to their local environments." “For philanthropic leaders,... View Details

Keywords: by Carmen Nobel

01 Apr 2002
News

Urban Evolution - HBS Research on the Inner City

Neighborhood Revival, former HBS senior lecturer Paul S. Grogan, who also served as Harvard's vice president for Government, Community, and Public Affairs, and coauthor Tony Proscio point to four encouraging trends that give cause for guarded optimism: the maturation... View Details

Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate

01 Jun 2025
News

Forward Thinking

The tallest animal to roam the land, giraffes cast long shadows on the dry savannas and woodlands of sub-Saharan Africa where they live. But their lands are vanishing, with estimates suggesting that 90 percent of their habitat has already been lost; giraffe populations... View Details

Keywords: Jen Mcfarland Flint; Illustrations by Maria Jesus Contreras; Animal Production and Aquaculture; Agriculture

Student-Profile

Mengjie "Magie" Cheng

Magie Cheng (she/her) worked for a social network company in their machine learning group and spent much of her time analyzing user behavior for a wide range of social View Details

01 Jun 2009
News

Murray Named Class of ’08 Fellow

share this transformational experience with others,” says Jennifer Lee, who cochaired the class gift effort with Tricia Glynn (both MBA ’08). Murray was attracted to HBS because of the Healthcare Initiative, the case method, and the School’s View Details

Keywords: Social Assistance; Social Assistance; Social Assistance; Social Assistance; Social Assistance; Social Assistance

01 Dec 1998
News

Reunited and It Feels So Good

During several days of engaging academic programs and lively social events held in October both on and off campus, more than fifteen hundred alumni and guests from the MBA Classes of 1953, 1958, 1963, 1968, and 1973 were reminded of the... View Details

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Education Club | MBA

MIT education labs, etc) Brown bag lunches and “Meet & Greets” to connect and build social networks (both within HBS and across schools such as HKS, HGSE, and MIT Sloan). Club Email Address... View Details

01 Dec 2001
News

Fall Reunions: Remembrance and Renewal

Last October 4–7, some thirteen hundred graduates and guests from the MBA Classes of 1956, 1961, 1966, 1971, and 1976 gathered at HBS for the traditional round of academic sessions and social gatherings. The School was alive with activity... View Details

11 Aug 2014
HBS Case

The Business of Behavioral Economics

couple it with loss aversion, and you put people in a position where they're more likely to go out and exercise." StickK has incorporated another economic principle—the power of social norms—to keep people on track. Users create an online... View Details

Keywords: by Michael Blanding; Food & Beverage; Health

January–February 2014
Article

IDEO's Culture of Helping

By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer

Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency... View Details

Keywords: Management Style; Behavior; Attitudes; Organizational Culture; Relationships; Social and Collaborative Networks

August 2011
Supplement

Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011

By: David A. Garvin

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details

Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Service Industry; India

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01 Jun 2018
News

The Long Run

Jim Langford waits for no squirrel. On a clear January morning in Atlanta, driving with considerable speed and purpose, he barrels up the hill of the Carter Center campus in a 2012 Toyota Camry. He’s talking about poetry, which he writes and publishes in rare moments... View Details

Keywords: Julia Hanna; photographed by Melissa Golden

01 Jun 2007
News

Tribute to Fellowships

THOMPSON: Recipient of the Pub & Galley Fund fellowship sponsored by Michael Cronin (MBA ’77) and the Class of 1948 Fellowship, represented by Crandon Clark (MBA 3/’48). Most students arrive at HBS full of anticipation and eager to embark on their two-year MBA journey.... View Details

Keywords: Social Assistance; Social Assistance; Social Assistance; Social Assistance

13 Oct 2003
Research & Ideas

Negotiating Challenges for Women Leaders

positions in different organizations and within your organization? And again, if men hang around with men, and ask each other what they're making, and men are making more on average, then talking with their friends in their social View Details

Keywords: by Martha Lagace

2017
Working Paper

Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity

By: Edward L. Glaeser, Hyunjin Kim and Michael Luca

Can new data sources from online platforms help to measure local economic activity? Government datasets from agencies such as the U.S. Census Bureau provide the standard measures of economic activity at the local level. However, these statistics typically appear only... View Details

Keywords: Economy; Analytics and Data Science; Local Range; Social and Collaborative Networks

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March 2012
Article

Enriching the Ecosystem

By: Rosabeth Moss Kanter

To remain a leader in innovation, the United States needs the support of foundational institutions that help seed, grow, and renew enterprises. Historically, these institutions-such as universities, venture creators, labor markets, and job-training programs-have tended... View Details

Keywords: Innovation and Invention; Organizations; Research and Development; Social and Collaborative Networks; Growth and Development Strategy; United States

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November 2009 (Revised January 2010)
Case

Communispace

By: Anat Keinan

Communispace is the market leader in creating and managing private, brand-focused online communities for major corporate clients. These communities have provided its clients with insights into how consumers view their brands, with quick feedback on potential marketing... View Details

Keywords: Customer Focus and Relationships; Brands and Branding; Product Launch; Network Effects; Social and Collaborative Networks; Online Technology; Communications Industry; Media and Broadcasting Industry

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