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  • 08 Jun 2018
  • News

My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses

value is that all the people aren't seeing, and then visualizing it, and then putting a team together to capture that value. My name is Jennifer Tisdel Schorsch, and I'm MBA Class of 1992. My first job was in a shoe store, and my responsibility was to be the only View Details
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

ready-to-heat soups, shipping an average of thirty thousand gallons each week. Shafir - himself a study in constant motion - plans to move his operation to a roomier location in nearby Chelsea early this year. Despite adding a $2.5... View Details
Keywords: Deborah Blagg
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

its critics within Xerox. One senior research manager felt that Documentum had "stolen" some of PARC's best work. He believed that much of Documentum's success had been achieved through sales to Xerox's top corporate accounts by... View Details
Keywords: by Henry Chesbrough
  • 08 Dec 2015
  • First Look

December 8, 2015

Argentina and Chile over recent decades. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50182 forthcoming Management Science Creating Reciprocal Value Through Operational Transparency By: Buell, Ryan W., Tami Kim, and... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2014
  • First Look

First Look: April 22

present a model in which fire sales propagate shocks across bank balance sheets. When a bank experiences a negative shock to its equity, a natural way to return to target leverage is to sell assets. If potential buyers are limited, then... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

self-evaluation. They appraise themselves not on P&L but on a set of 35 skills—a process that lets them measure strengths and weaknesses thoroughly, proving to CEO Jeff Immelt (HBS MBA '82) that they are responding to his mandate that marketing be a key View Details
Keywords: by Carmen Nobel
  • April 2007
  • Teaching Note

iPod vs. Cell Phone: A Mobile Music Revolution? (TN)

By: David B. Yoffie
Teaching note to 707419. View Details
Keywords: Music Entertainment; Emerging Markets; Brands and Branding; Sales; Opportunities; Price; Business Model; Mobile and Wireless Technology; Digital Platforms; Service Delivery; Music Industry
Related
  • August 2006 (Revised March 2008)
  • Case

iPod vs. Cell Phone: A Mobile Music Revolution?

By: David B. Yoffie, Travis D. Merrill and Michael Slind
In 2006, a nascent market for music-enabled mobile phones was emerging to challenge Apple Computer's dominant position in the digital music industry. Through its iPod line of portable digital music devices and its iTunes Music Store, Apple controlled more than half of... View Details
Keywords: Music Entertainment; Emerging Markets; Brands and Branding; Sales; Opportunities; Price; Business Model; Mobile and Wireless Technology; Digital Platforms; Service Delivery; Communications Industry; Music Industry
Related
  • Web

Print View - Course Catalog

top B Area Faculty Name Term Quarter Credits B2B Sales and Distribution Marketing, Entrepreneurial Management Lou Shipley Spring 2026 Q3 1.5 Building Trusted Organizations General Management Sandra Sucher Fall 2025 Q2 1.5 Building and... View Details
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

of hospitals, and to contrast these concerns with national patient safety initiatives. Data Sources. Primary data include semi-structured interviews with frontline staff and 1732 staff identified operational failures at 20 U.S. hospitals... View Details
Keywords: Martha Lagace
  • 01 Mar 2015
  • News

Ask the Expert: Inside the Fed

suspect that the economists at the Boston Fed might say that a weaker EU economy suggests somewhat weaker US growth, since many US exporters depend on sales to the EU region. The oil price outlook matters, too, because it affects both the... View Details
Keywords: Executive, Legislative, and Other General Government Support; Government; Monetary Authorities-Central Bank; Finance
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

achieved a 41% year-on-year growth. Yemeksepeti operated with an EBITDA margin of over 50%. Although the company had introduced other revenue streams over the years, commissions remained as the main source of income. Aydin believed that,... View Details
Keywords: Re: Multiple Faculty
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54490 May–June 2018 Harvard Business Review Structure That's Not Stifling: How to Give Your People Essential Direction—Without Shutting Them Down By: Gulati, Ranjay Abstract—Most leaders view employee... View Details
Keywords: Dina Gerdeman
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

prices in the evening, it was able to increase evening sales by 40% and double store traffic. We have also found that consumers are more price sensitive when using text-based home-shopping systems that display lists of brands and prices... View Details
Keywords: by Raymond Burke; Retail
  • 01 Dec 2014
  • News

Alumni and Faculty Books for December 2014

lowering risk. Sean Rosen Is Not for Sale by Jeff Baron (MBA 1978) (Greenwillow Books) Killing Limbaugh by Landon Carter (MBA 1967) (CreateSpace Independent Publishing Platform) The Awakened Relationship: Transforming Upsets and Blame... View Details
  • 30 Aug 2011
  • First Look

First Look: August 30

U.S. Multinational Firm Activity Authors:C. Fritz Foley and William R. Kerr Abstract This paper studies the impact that immigrant innovators have on the global activities of U.S. firms by analyzing detailed data on patent applications and on the View Details
Keywords: Sean Silverthorne
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

Joy M., Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi, and Jie Zhang Abstract—The purpose of this article is to present exciting and innovative research questions in service View Details
Keywords: Sean Silverthorne
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

Kraiselburd and Noel Watson Abstract In this paper, we seek to use quantitative models to help appreciate the behavioral processes associated with successful cross-functional and cross-firm alignment in supply/demand planning. We model the interaction between a View Details
Keywords: Martha Lagace
  • Web

Rock 100: The Summit - Entrepreneurship

of posts on founder mindsets that improve success odds , Tom Eisenmann Managing for Results , Peter Drucker Novations: Strategies for Career Management , Gene Dalton & Paul Thompson The Science of Building a Scalable Sales Team , Mark... View Details
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

countries for the period 2001–2010. We uncover the following stylized facts: In emerging Asia, real depreciations are associated with faster growth of firm-level total factor productivity (TFP), sales and cash-flow, higher probabilities... View Details
Keywords: Dina Gerdeman