Relative Performance Incentive - Publications - Faculty & Research

01 Mar 2007
News

The Winning Season

borrowing DeWitt’s uniform for Eddie Gaedel, a 3-foot, 7-inch circus performer added to the lineup as a pinch hitter. League officials changed the rules to prevent a repeat of the stunt — Gaedel walked on four pitches — but DeWitt’s... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

November 2001 (Revised October 2017)
Case

GuestFirst Hotel (A): Customer Loyalty

By: Frances X. Frei and Dennis Campbell

Provides a hotel context in which to explore the link between customer loyalty and financial performance, using four years of hotel data. Challenges students to find the extent of the relationship between loyalty and performance. View Details

Keywords: Motivation and Incentives; Mathematical Methods; Finance; Performance; Relationships; Customer Focus and Relationships; Data and Data Sets; Accommodations Industry

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February 1985
Article

Motivation and Creativity: Effects of Motivational Orientation on Creative Writers

By: T. M. Amabile

72 members of the college community who identified themselves as actively involved in creative writing participated in individual laboratory sessions, in which they were asked to write 2 brief poems, to investigate the hypothesis that intrinsic motivation is conducive... View Details

Keywords: Social Psychology; Creativity; Motivation and Incentives; Performance; Personal Characteristics; Situation or Environment

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01 Mar 2009
News

Where Are They Now?

in management control systems through research focused on the various issues related to the design and effects of performance measurement, evaluation and incentive systems, and, more recently, corporate... View Details

Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services

19 Feb 2007
Research & Ideas

Inexperienced Investors and Market Bubbles

"Past performance is no guarantee of future results." —standard financial disclaimer Neophyte investors—it is believed—play a role in creating asset price bubbles such as the tech collapse a few years ago. Just think back to the... View Details

Keywords: by Sean Silverthorne; Financial Services

23 Jun 2003
Research & Ideas

Psychology, Pathology, and the CEO

turnaround. Consider the situations that confronted new CEOs in three companies: Gillette: Its performance was strong through the mid-1990s, but by the beginning of 2001, this global consumer-products company had experienced several years... View Details

Keywords: by Rosabeth Moss Kanter

17 Feb 2009
Research & Ideas

What’s Good about Quiet Rule-Breaking

place them in a readily available collective. Paramedics are a telling example given the costly implications of malpractice in the United States. Paramedics are supposed to bring patients to attending physicians (most often in emergency rooms) and are not supposed to... View Details

Keywords: by Martha Lagace

01 Jun 2002
News

Up to the Challenge: Ken Baumgartner - Sticking with It

to his future. He came to HBS at the suggestion of former Boston Bruin Gordon Kluzak (MBA '98), who had made a similar transition several years earlier. Baumgartner shifted from the NHL rink to the HBS classroom with relative ease. While... View Details

Keywords: Amy Burton; hockey; education; family; career paths; personal priorities; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

19 May 2020
Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

notice, but not allowed to view it, was more willing to buy. “Even when the content of the privacy policy is written in a way that uses reassuring language, it still makes you less interested to buy relative to no promises at all given by... View Details

Keywords: by Michael Blanding; Retail

27 Oct 2009
First Look

First Look: October 27

literacy stifle demand. A second view argues that demand is rationally low, because formal financial services are expensive and of relatively low value to the poor. This paper uses original surveys and a field experiment to distinguish... View Details

Keywords: Martha Lagace

20 Jan 2003
Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

we'd rather they didn't. Ironically, all this is driven by things that we prize and value: competition, with its pressure to perform well, and freedom, as in the ability to move our money around. Unpalatable as it may be, perhaps we need... View Details

Keywords: by Garry Emmons

23 May 2011
Op-Ed

Leading and Lagging Countries in Contributing to a Sustainable Society

which corporate and investor behavior is changing. We did so by analyzing data from more than 2,000 companies in 23 countries, and then ranked those countries based on the degree of integration of corporate environmental and social View Details

Keywords: by Robert G. Eccles & George Serafeim

Web

Tough Tech Ventures - Course Catalog

optimized for venture opportunities with relatively low technological and/or market uncertainty. While tough technology has the potential to transform incumbent industries and tackle our most pressing societal issues, the tough tech... View Details

03 Feb 2016
What Do You Think?

How Do You Hire an 'Impostor'?

however, succeeded in completing their MBAs with honors. They used the phenomenon as an incentive to succeed, setting high standards for performance and worrying about being under-prepared. They were (and... View Details

Keywords: by James Heskett

07 Aug 2009
What Do You Think?

Why Can’t Americans Get Health Care Right?

achieved is in question. Where, for example, should fiat or regulation ("push"), incentives or subsidies ("pull"), or the provision of new information, education, or even competitive alternatives be employed? Given the... View Details

Keywords: by Jim Heskett; Health

18 Nov 2008
First Look

First Look: November 18, 2008

alternatives. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709436 Infosys' Relationship Scorecard: Measuring Transformational Partnerships Harvard Business School Case 109-006 This case analyzes Infosys'... View Details

Keywords: Martha Lagace

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

commissions, albeit lower, still exist, but they represent a relatively minor source of revenue for the big brokerages compared to investment banking fees. Either way, the cost of sell-side research, estimated at over $8 billion in total,... View Details

Keywords: by Ann Cullen; Financial Services

09 Aug 2011
First Look

First Look: August 9

answers—and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the... View Details

Keywords: Sean Silverthorne

07 Dec 2010
First Look

First Look: Dec. 7

regularly explore together: (1) Who is your primary customer? Have you organized your company to deliver maximum value to that customer? (2) How do your core values prioritize shareholders, employees, and customers? Is everyone in your company committed to those... View Details