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Show Results For
- All HBS Web
(2,026)
- People (6)
- News (423)
- Research (1,364)
- Events (5)
- Multimedia (4)
- Faculty Publications (579)
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
early sales at a few carefully selected test stores. We found that the selection of stores greatly affected the quality of the forecasts. By using historical sales data to pick a diverse group of test stores that matched varying customer... View Details
Lawrence A. Bossidy
Through a number of sweeping initiatives including the introduction of a total quality management program, Six Sigma, and the reduction of the workforce by 20%, Bossidy turned AlliedSignal around. When... View Details
Keywords: Automotive & Aerospace
- 05 Aug 2002
- Research & Ideas
Five questions for Regina E. Herzlinger
model? A: Employers that currently provide insurance benefits advocate consumer-driven health care because it cannot be worse than the present managed care system, whose costs escalate at double-digit [rates] while View Details
Keywords: by Martha Lagace
- October 2010 (Revised August 2016)
- Case
On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010
By: Clayton S. Rose, Sandra J. Sucher, Rachel Gordon and Matthew Preble
In October of 2010, Johnson & Johnson (J&J) was unable to extricate itself from a year long recall crisis that had subjected the firm to criticism from Congress and regulators, resulted in the resignation of one of the firm's most senior officers, and cost hundreds of... View Details
Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Crisis Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Quality; Pharmaceutical Industry
Rose, Clayton S., Sandra J. Sucher, Rachel Gordon, and Matthew Preble. "On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010." Harvard Business School Case 311-029, October 2010. (Revised August 2016.)
- 13 May 2002
- Op-Ed
A Cure for Enron-Style Audit Failures
If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and the company audit committee. The... View Details
- 01 Dec 2003
- News
Inside MBA Admissions
qualities and characteristics. The average Graduate Management Admission Test (GMAT) score for the class entering in fall 2003 was 708. However, the range of GMAT scores is very broad, and there is no... View Details
- 01 Oct 2001
- What Do You Think?
Will Information Technology Really Turn Organizations Upside Down This Time?
First, as Greg Waldrip points out, let's get things in perspective. These are only means to carry out a strategy after goals are determined, all in a supportive management environment. Dennis Crane concurs, adding that "Information... View Details
Keywords: by James Heskett
- 16 Oct 2018
- News
To Lead and Serve
Joseph Patrick (“Joe”) Mulloy (MBA 1987) is a retired Vice Admiral with the US Navy. In this interview, he reflects on the connections between his HBS education and his leadership and management experiences during a long military career.... View Details
- 01 Jun 2016
- News
Feedback
This pioneering effort is now a multibillion-dollar industry. —Donn Walklet (MBA 1976) via alumni.hbs.edu Community from Cuisine Re: Doug Duda (MBA 1985) Food is love, and love drives consumer behavior. As the developed world becomes increasingly fascinated with the... View Details
- 03 Feb 2016
- What Do You Think?
How Do You Hire an 'Impostor'?
the employment of “imposters,” a term, by the way, that was regarded as objectionable by many, most respondents implicitly rejected the notion. They pointed to the desirable qualities of imposters, people who believe that their... View Details
Keywords: by James Heskett
- 25 Feb 2020
- News
Case Study: The Credit Bureau
company Mobley to offer an alternative: an affordable way to furnish a home with stylish, quality pieces with a lease of 3 to 12 months, without the burden of ownership. Mobley’s entrée to the $230 billion market for furniture and home... View Details
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
Summing Up Should "Moneyball Analytics" Play a Greater Role in Preparation for Management? There was general agreement among respondents to this month's column that we will see a growing emphasis on analytics among managers as... View Details
Keywords: by James Heskett
- Profile
Sparsh Bhargava
wastewater and emissions treatment at the silicone processing facility. "Before, they did a lot quality testing," Sparsh says. "We found that they could use a simple equation to balance inputs and outputs that would arrive... View Details
- Web
Departments | Employment
and program management support to five DBA program tracks and three Ph.D. programs. Flexibility in learning, independence in study, research with deep impact, outstanding faculty who are leaders in their fields, and the finest resources... View Details
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. Operations View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
when he began his own pottery workshop in 1759. Nevertheless, each of the three, she writes, instinctively grasped the fundamentals of earning long-term customer trust and loyalty. Effective brand creation and management have a vital... View Details
Keywords: by Martha Lagace
- 11 Oct 2017
- Blog Post
Designing Internship Projects for Greater Impact
managing the recruiting process, and larger institutions may lack the structures needed to accommodate the more entrepreneurial candidate. In either case, large company or small, interns and employers must work together to design an... View Details
Keywords: Entrepreneurship
- 09 Jan 2006
- What Do You Think?
Should More Transparency Extend to Education for Management?
to an intolerable level." Erik Holmberg questions the spotlight that disclosure would place only on grades when he says: "I know many people who were academic superstars who are also the worst managers I have ever met . . .... View Details
- 01 Dec 2000
- News
A London Lodging Landmark
At London's storied Ritz Hotel, where Charlie Chaplin once tossed carnations out his window to adoring fans below and where Tallulah Bankhead drank champagne from her slipper, managing director Giles Shepard (14th PMD) is overseeing... View Details
Keywords: Hospitality
- 01 Jun 2013
- News
Education Innovation
system: "By practically any measure, the quality of public K–12 education in the United States is dismal." And the stakes are high. As Childress, deputy director of education at the Gates Foundation, outlined, research continues to show a... View Details