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  • All HBS Web  (12,946)
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  • January 2005 (Revised August 2007)
  • Exercise

Letter Writing Exercise

By: Frances X. Frei and Hanna Rodriguez-Farrar
Provides an opportunity for students to experience first-hand how service companies respond to customer feedback. The corresponding module note further describes the exercise. View Details
Keywords: Customer Focus and Relationships; Communication; Service Industry
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Frei, Frances X., and Hanna Rodriguez-Farrar. "Letter Writing Exercise." Harvard Business School Exercise 605-056, January 2005. (Revised August 2007.)
  • October 1993
  • Background Note

Note on Developing Start-Up Strategies

Provides students with a workable framework for analyzing new ventures. Stresses the importance of matching analytical tasks to the type of venture contemplated. View Details
Keywords: Analysis; Business Startups
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Bhide, Amar. "Note on Developing Start-Up Strategies." Harvard Business School Background Note 394-067, October 1993.
  • 16 Apr 2020
  • Video

OnRamp is Runner-up in 2020 New Venture Competition Student Business Track

  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

example for companies struggling to re-engage “quiet quitters” while balancing rising costs and mixed economic signals. The company began in the Netherlands in 2006 as an antidote to what the founders viewed as innovation-crushing managed care. Now, more than 10,000... View Details
Keywords: by Annelena Lobb; Health
  • June 1997 (Revised November 1998)
  • Case

Sky Air, Inc.

By: Paul A. Gompers
Concerns a fictitious airline company and examines the moral hazard situation that results within a firm. Provides an opportunity to discuss corporate governance and contracting under uncertainty. View Details
Keywords: Ethics; Corporate Governance; Contracts; Risk and Uncertainty; Air Transportation Industry
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Gompers, Paul A. "Sky Air, Inc." Harvard Business School Case 297-110, June 1997. (Revised November 1998.)
  • April 2003 (Revised June 2003)
  • Case

Abby Joseph Cohen: A Career Retrospective

By: Ashish Nanda
This case provides a career retrospective as of 2003 on Goldman Sachs strategist Abby Joseph Cohen. It reviews Cohen's career path and progress through key decision points. View Details
Keywords: Decisions; Personal Development and Career
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Nanda, Ashish, and Kristin Lieb. "Abby Joseph Cohen: A Career Retrospective." Harvard Business School Case 903-118, April 2003. (Revised June 2003.)
  • Video

Madhav Chavan & Rukmini Banerji

Dr. Madhav Chavan, Co-Founder and President of Pratham Education Foundation, relays advice on ways to prepare an organization for new leadership, providing examples from his own experience. View Details
  • July 2011 (Revised October 2011)
  • Case

Lady Gaga (A)

By: Anita Elberse and Michael Christensen
In September 2009, Troy Carter, manager of up-and-coming pop star Lady Gaga, has to decide on a new course of action now that his artist's planned co-headlining arena tour with hip-hop superstar Kanye West has been cancelled. Carter knows that continuing the tour, but... View Details
Keywords: Employee Relationship Management; Marketing Strategy; Product; Product Development; Business and Stakeholder Relations; Creativity; Music Industry
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Elberse, Anita, and Michael Christensen. "Lady Gaga (A)." Harvard Business School Case 512-016, July 2011. (Revised October 2011.)
  • 27 Aug 2014
  • Blog Post

Knowledge is Power: Get on Students’ Radars with a Content Presentation

Content Presentations provide companies with the opportunity to meet 1st and 2nd year students and to discuss an educational topic not related to recruiting. Students are able to engage with company representatives to learn about a... View Details
  • 26 Mar 2024
  • Research & Ideas

How Humans Outshine AI in Adapting to Change

AI is more likely to struggle in situations where environments shift enough to require a pivot of the self. “In any sort of changing environment setting—like shifting between different workflows, providing personalized care to a wide... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • Article

Chris Argyris (1923–2013)

By: Amy C. Edmondson
Chris Argyris, a pioneer in the fields of organization development, organizational learning, and action science, passed away on November 16, 2013. Argyris was born in Newark, New Jersey, on July 16, 1923, to Greek immigrant parents, and grew up in Irvington, New... View Details
Keywords: Business History; Personal Development and Career
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Edmondson, Amy C. "Chris Argyris (1923–2013)." American Psychologist 70, no. 5 (July–August 2015): 473.
  • September 2022 (Revised February 2023)
  • Case

EnergyNow: Powering a New Market

By: Alexander MacKay and James Barnett
In August 2022, EnergyNow co-founder and CEO Stuart MacWilliam (MBA 2015) considers the company strategy for building solar panels to provide power in South Africa’s recently deregulated energy market. View Details
Keywords: Business Ventures; Development Economics; Energy; Alternative Energy; Energy Generation; Energy Sources; Renewable Energy; Entrepreneurship; Environmental Management; Ethics; Geography; Government and Politics; Energy Policy; Law; Management; Markets; Market Timing; Operations; Energy Industry; Utilities Industry; Africa; South Africa
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MacKay, Alexander, and James Barnett. "EnergyNow: Powering a New Market." Harvard Business School Case 723-361, September 2022. (Revised February 2023.)
  • September 1999 (Revised January 2000)
  • Technical Note

Last Mile of Broadband Access, The: Technical Note

By: Jay O. Light, Lynda M. Applegate and Daniel J. Green
Provides an overview of broadband access technology. Includes technical overviews of cable, DSL, fixed wireless, and satellite systems, and suggests the technical suitability of each to accommodate broadband applications. View Details
Keywords: Business Model; Infrastructure; Internet and the Web; Mobile and Wireless Technology
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Light, Jay O., Lynda M. Applegate, and Daniel J. Green. "Last Mile of Broadband Access, The: Technical Note." Harvard Business School Technical Note 800-076, September 1999. (Revised January 2000.)
  • November 1991 (Revised October 1993)
  • Supplement

British Airways: ""Go for It, America!"" Promotion (B)

By: Stephen A. Greyser
Provides details on the results of the campaign for British Airways (BA) in terms of expenditure by BA, press coverage, effect on bookings, and effect on overall market share. View Details
Keywords: Advertising Campaigns; Cost Management; Information Publishing; Marketing Strategy; Market Participation; Aerospace Industry
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Greyser, Stephen A. British Airways: ""Go for It, America!"" Promotion (B). Harvard Business School Supplement 592-050, November 1991. (Revised October 1993.)
  • 14 Nov 2014
  • HBS Seminar

Galit Eizman (Research Scholar, Harvard Univ Dept of Economics), Harvard University

  • Web

FAQs - Alumni

years old must be accompanied by an adult caregiver, per the Harvard University Policy for the Safety & Protection of Minors . If you are bringing a caregiver or nanny/babysitter to campus , please email alumni@hbs.edu . They are required to wear a name badge, which... View Details
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

series of ecosystems, they urge, with "keystone" companies such as Microsoft and Wal-Mart providing for the health of all who do business with them. What are the best strategies for companies living in these ecosystems? This... View Details
Keywords: by Marco Iansiti & Roy Levien
  • May 2007 (Revised March 2010)
  • Case

Maria Sharapova: Marketing a Champion (A)

By: Anita Elberse and Margarita Golod
In July 2004, a then 17-year-old Maria Sharapova won Wimbledon, arguably the most prestigious tennis tournament in the world. Max Eisenbud, Sharapova's agent at International Management Group (IMG), knew the championship would lead to a flood of new opportunities. What... View Details
Keywords: Marketing Strategy; Advertising; Gender; Product Marketing; Sports Industry
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Elberse, Anita, and Margarita Golod. "Maria Sharapova: Marketing a Champion (A)." Harvard Business School Case 507-065, May 2007. (Revised March 2010.)
  • 2023
  • Book

Deeply Responsible Business.: A Global History of Values-Driven Leadership

By: Geoffrey Jones
Corporate social responsibility has entered the mainstream, but what does it take to run a successful purpose-driven business? This book examines leaders who put values alongside profits to showcase the challenges and upside of deeply responsible business. Should... View Details
Keywords: Corporate Responsibility; Business Ecuation; Socially Responsible Investing; Business Education; Ethics; Leadership; Business History; Philanthropy and Charitable Giving; Religion; Social Enterprise; Social Issues; Wealth and Poverty; Corporate Social Responsibility and Impact; Mission and Purpose; Banking Industry; Beauty and Cosmetics Industry; Computer Industry; Consumer Products Industry; Education Industry; Fashion Industry; Financial Services Industry; Food and Beverage Industry; Green Technology Industry; Manufacturing Industry; Electronics Industry; Agriculture and Agribusiness Industry; United Kingdom; Germany; United States; Japan; India; Latin America
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Jones, Geoffrey. Deeply Responsible Business: A Global History of Values-Driven Leadership. Cambridge, MA: Harvard University Press, 2023.
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

are from, whom they are with, and what skills or abilities they have. This provides practical information to rescuers, but also has the effect of bringing people back to themselves and helping them begin to focus again. In a survival... View Details
Keywords: by Boris Groysberg and Robin Abrahams
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