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  • 01 Oct 1997
  • News

Shaping the Way Business Does Business: HBR at 75

approach to performance measurement, and the importance of workforce diversity were first introduced." While HBR has served as a platform for innovation, the inner workings of the magazine itself these past 75 years have been marked "more... View Details
  • 01 Feb 1999
  • News

Social Enterprise Forum Discusses Strategy

ChildrenU.S. has responded to changing societal norms. A second case considered how NGOs can improve their organizational performance by using strategic frameworks from the private and public sectors.... View Details
  • 04 Dec 2012
  • First Look

First Look: December 4

interact in large, contemporary organizations is not well understood. We argue that organizational structures and geography delimit opportunities for interaction such that actors have a greater level of discretion to choose their... View Details
Keywords: Carmen Nobel
  • 01 Jun 2000
  • News

Books

www.mindedge.com. Performance Measurement & Control Systems for Implementing Strategy by Robert L. Simons (Prentice Hall) "This book is built around a number of tensions inherent in all business," declares HBS professor Robert Simons of... View Details
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

of capital, causing them to shrink and possibly exit the market. The strategy was used by Sun Microsystems in the 1980s and Dell Computer in the 1990s. Download the paper: http://www.hbs.edu/research/pdf/10-063.pdf The Determinants of Individual View Details
Keywords: Martha Lagace
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

hospital emergency room and focuses on the effects of a new organizational structure, which we call a team scaffold, on teaming effectiveness and performance outcomes. Using a hybrid research design that... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

Presentation date: November 2, 2004 The following is a summary of the virtual seminar covering: The definition, levels, and cycles of confidence. How leaders prevent losing streaks and instill organizational confidence. The keys to... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

trend is the use of online tools to improve physical asset utilization in many traditional off-line businesses. This article discusses the water industry as an example, and the organizational changes and levers relevant to extracting... View Details
Keywords: by Sean Silverthorne
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

management level.” If only they could be heard. Often these individuals remain buried in hierarchy, impacting only their isolated areas of influence. In the working paper Organizational Toolmaking: Transformations in the Influence of... View Details
Keywords: by Kim Girard; Banking
  • 17 Sep 2013
  • First Look

First Look: September 17

makers investigating the operational processes, clinical outcomes, and financial performance of hospitals. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-024.pdf Work Design Drivers of View Details
Keywords: Sean Silverthorne
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

performance. Firms that perform well were more market oriented, more competitive, and less consensual in terms of corporate cultures, and more open and participative in terms of organizational climates.... View Details
Keywords: Sean Silverthorne
  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
Related
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

(relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and morality. We apply principles derived from the literature on... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor... View Details
Keywords: Re: Teresa M. Amabile
  • March 1999
  • Case

MotivAction plc (A)

By: William J. Bruns Jr.
The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details
Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture
Related
  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
Related
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

to cooperate with the physicians in the future. Thus, moral gray zones enable both managers and workers to perform their roles. Q: Gray zones might be detrimental to organizational health, even subversive.... View Details
Keywords: by Martha Lagace
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

Abstract—People demonstrate an impressive ability to self-deceive, distorting misbehavior to reflect positively on themselves—for example, by cheating on a test and believing that their inflated performance reflects their true ability.... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

examine how such changes may affect the accumulation of experience within, and the performance of, teams. We find that the level of team familiarity (i.e., the average number of times that each member has worked with every other member of... View Details
Keywords: Martha Lagace
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

compulsory clawbacks in bankruptcy, can raise the average ex post welfare of depositors. Download the paper: http://www.nber.org/papers/w16620 What We Know: Turning Organizational Knowledge into Team View Details
Keywords: Sean Silverthorne