Publications

01 May 2013
News

Zameer Kassam, MBA 2007

“I found my passion at HBS. When Rob Kaplan challenged our Leadership and Organizational Behavior class to articulate our passion, I surprised myself by announcing, ‘I am passionate about jewelry.’ It was a powerful moment for me—to say... View Details

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

Health-care reform is more than a political football. For twenty years it's been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day. "Cincinnati Children's Hospital... View Details

Keywords: by Julia Hanna; Health

January 2015 (Revised September 2015)
Supplement

Sanford C. Bernstein Goes to Asia (B)

By: Linda A. Hill and Allison J. Wigen

This case supplements "Sanford C. Bernstein Goes to Asia." Updates readers on Ghislain de Charentenay's first full year as director of Asian Research at Sanford C. Bernstein in Hong Kong and actions taken by the firm in FY2013. View Details

Keywords: Collaboration; Talent Management; Leadership; Talent and Talent Management; Management; Organizational Design; Emerging Markets; Globalization; Hong Kong

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

Design and Identity Change at the Federal Bureau of Investigation Both the design and identity of the FBI changed greatly in the wake of the September 11, 2001 terrorist attacks, write Ranjay Gulati, Ryan... View Details

Keywords: by Carmen Nobel

September–October 2015
Article

Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces

By: Jesse Shore, Ethan Bernstein and David Lazer

Using data from a novel laboratory experiment on complex problem solving in which we varied the structure of 16-person networks, we investigate how an organization's network structure shapes performance of problem-solving tasks. Problem solving, we argue, involves both... View Details

Read Now

November 2001
Case

IBM Network Technology (B)

By: Michael L. Tushman

Supplements the (A) case. View Details

Keywords: Organizational Design; Management Teams; Leadership Style; Organizational Change and Adaptation; Change Management; Growth Management; Information Technology Industry

Web

Curriculum | MBA

internship in the second summer. A typical candidate will follow the sample schedule outlined below. MBA/MPP Year 1 Harvard Kennedy School Fall Term Resources, Incentives and Choices I: Markets and Market Failures Quantitative Analysis and Empirical Methods Policy... View Details

01 Jun 2003
News

Up Against The Firewall

place the same level of security that they would for any vital resource. You don’t have to be doing important business across boundaries to have somebody break in and do a significant amount of damage. There’s not a simple, one–stop thing you can do — what’s required... View Details

Keywords: Garry Emmons; Robert Austin; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services

June 2008
Case

Brigham and Women's Hospital: Shapiro Cardiovascular Center

By: Michael E. Porter, Robert S. Huckman and Jeremy Lance Friese

Considers the situation facing Gary Gottlieb, president of Brigham and Women's Hospital (BWH), prior to the opening of BWH's integrated cardiovascular center. This case allows students to develop an appreciation of the strategic, financial, organizational, clinical,... View Details

Keywords: Health Care and Treatment; Health Disorders; Service Delivery; Organizational Design; Integration; Health Industry

September 1999
Supplement

Jollibee Foods Corporation: International Expansion

By: Christopher A. Bartlett

Presents interviews with CEO Tony Tan Caktiong and international division VP, Noli Tingzon, elaborating on issues and raising new issues on Jollibee's global strategy and organization. View Details

Keywords: Managerial Roles; Globalized Firms and Management; Global Strategy; Organizational Design; Expansion; Food and Beverage Industry

1998
Chapter

A Theory of the Firm's Knowledge-Creation Dynamics

By: Ikujiro Nonaka and Hirotaka Takeuchi

Keywords: Creativity; Knowledge Acquisition; Knowledge Management; Business Ventures; Organizational Design

May 2003 (Revised May 2004)
Case

Submarino.com (B)

By: Lynda M. Applegate and Luiz Felipe Monteiro

Supplements the (A) case. View Details

Keywords: Organizational Design; Globalized Firms and Management; Management Skills; Growth Management; Retail Industry; Web Services Industry; Brazil; Argentina; Mexico; Spain; Portugal

October 2019
Case

China Merchants Bank: Ushering in the Era of Family Office in China

By: Lauren Cohen, Hao Gao, Billy Chan and Dawn H. Lau

China Merchants Bank, the sixth-largest lender in China, intends to boost its family office business as a result of an increase in the population of ultra-high net worth individuals. Already ranked China’s number-one private bank with AUM exceeding US$300 billion, the... View Details

Keywords: Family Office; Strategy; Banks and Banking; Organizational Design; Competitive Strategy; Banking Industry; China

June 2003 (Revised January 2006)
Case

Xilinx, Inc. (A)

By: Thomas J. DeLong and Christina Darwall

Is it possible to create a great business and a company? Wim Roelandts sets out, in the context of Xilinx, to create a high-performance organization without sacrificing the human dimension. Roelandts experiences additional pressure when the company is affected by a... View Details

Keywords: Business Ventures; Economic Slowdown and Stagnation; Corporate Social Responsibility and Impact; Organizational Design

Find at Harvard

08 May 2015
News

Ubiquitous digital connectivity is now essential to competitiveness

organizational tasks, and managerial processes. Digitally enabled outcomes, rather than units sold or services performed, are the basis of new business models. For example, GE originally sold capital goods, and then became a contract... View Details

November 1997 (Revised July 1999)
Case

Guidant: Cardiac Rhythm Management Business (A)

By: Steven C. Wheelwright and Mikelle Eastley

Examines the choices Guidant must make in research and development spending and new product development. More specifically, CEO Jay Graf considers the payoffs and tradeoffs of using product development skills that he learned in CPI's core business when applied to a... View Details

Keywords: Marketing Strategy; Product Marketing; Product Development; Business or Company Management; Management Skills; Research and Development; Business Strategy; Communication; Product Design; Market Design; Organizational Design; Medical Devices and Supplies Industry

27 Nov 2006
Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

whom we traveled to reflect on their jobs and their lives with exceptional openness. Q: Could you describe the results of the study? A: Our study demonstrated how organizational features designed to enhance... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

08 Aug 2006
First Look

First Look: August 8, 2006

Barron Abstract This study considers organizational artifacts as triggers of procedural justice expectations, showing the effects of one artifact—an organizational wait queue—on perceived procedural justice.... View Details

Keywords: Sean Silverthorne

August 1995
Case

Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges

By: Richard L. Nolan

Presents the outcome of Air Products ICON decentralization projects. New issues are explored, including the challenges of having a decentralized MIS staff, global network, client/server architecture, new data center issues, outsourcing, a new highly strategic customer... View Details

Keywords: Information Technology; Information Infrastructure; Applications and Software; Organizational Design; Problems and Challenges