Operational Risk - Publications - Faculty & Research

28 Jul 2016
Op-Ed

Where is TripAdvisor for Doctors?

hernia surgeons in my area by going online and reading patient reviews, rather than just relying on a referral from my primary care physician, no matter how much I trust him or her. Hopefully, the operation goes well and I recover... View Details

Keywords: by John A. Quelch; Health

25 Apr 2012
What Do You Think?

How Will the “Age of Big Data” Affect Management?

the Big Thinker." Gerald Nanninga cautioned us that "the big risk is that it gives executives a false sense of comfort." Clifford Francis Baker added, "My concern is primarily focused on the possibility of complacency data derived from... View Details

Keywords: Re: James L. Heskett

07 Apr 2003
Research & Ideas

Three Steps for Crisis Prevention

challenges, not on the hard work of winning hearts and minds, Shapiro ultimately lost his company. He was forced to sell Monsanto to Pharmacia-Upjohn, which bought it for its pharmaceutical division, valuing the agricultural biotechnology View Details

Keywords: by Michael D. Watkins & Max H. Bazerman

Web

Finalists | New Venture Competition

Brandon Chi (MBA 2024) Joseph Swift Amitesh Pratap Redefining precision agriculture through AI-powered, genetic insights. Poka Labs Malay Shah (MBA 2024) Andrew Bass (MBA 2024) Poka Labs is building a cloud-based operating system built to... View Details

01 Dec 2005
News

Winning Legally

Bagley: Legal literacy should be a priority for managers. In her new book, Winning Legally: How to Use the Law to Create Value, Marshal Resources, and Manage Risk (HBS Press), Associate Professor Constance E. Bagley contends that managers... View Details

Keywords: Deborah Blagg

01 Jan 2006
News

Sir Ronald M. Cohen, MBA 1969

explains, “Intel and a number of other exciting companies were just getting started, so there was considerable interest in smaller businesses. I wanted to be part of that ferment, and the risk involved made it all the more appealing to... View Details

12 Jan 2016
First Look

January 12, 2016

through expected future bond risk premia. If a QE operation is expected to be undone in the near term, then its announcement will have a hump-shaped effect on the yield and forward-rate curves; otherwise the... View Details

Keywords: Carmen Nobel

01 Apr 2001
News

Beyond the Rim: New Paths to Success in Asia

Tatsuyuki Saeki: Putting Stock in New Options at Nasdaq Japan Edwin Yu: Bidding on the Future Khoo Teng Chye: Technology Turnaround in Singapore Jimmy Lai Chee-ying: Rags, Riches, and Risk William K.L. Fung (MBA 1972): E-Commerce and... View Details

Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services

01 Mar 2005
News

Venture Capital’s Comeback

companies now find their best customers in China and India, where U.S. technology products are in high demand. More importantly, the free flow of ideas and capital have created entrepreneurial hot spots around the globe, challenging venture firms to follow or View Details

Keywords: Roger Thompson; Securities, Commodities, and Other Financial Investments; Finance

21 Nov 2017
First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining information on the production activities of firms operating... View Details

Keywords: Sean Silverthorne

22 Sep 2014
Op-Ed

Online Banks Fill Funding Needs for Small Business

lending in this market. Traditional bank loans may yield a return of 5 to 7 percent, but many alternative lending platforms charge yields ranging from 30 to 120 percent of the loan value, depending on the size, term duration, and risk... View Details

Keywords: by Karen Mills; Banking; Financial Services

01 Jan 2003
News

Greylock

original limited partners was in place. (By the 1980s, six more families had been added to the group.) At a time when venture capital was little more than a cottage industry that operated on a small scale and invested at a slow pace,... View Details

20 Feb 2008
First Look

First Look: February 20, 2008

middlemen and defaulted on their loans. The risk of such events may explain, at least partly, why many seemingly more profitable export crops are not adopted. Download the paper: http://www.hbs.edu/research/pdf/08-065.pdf Catering through... View Details

Keywords: Martha Lagace

26 Feb 2018
Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

Airbnb for hosts: They can respond quickly to market conditions, keeping their homes for private use when prices are low and hosting travelers only when the demand for rooms—and the payoff from renting them—is highest. "As a host, you might not want to View Details

Keywords: by Dina Gerdeman; Travel

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

more “rules.” One was to “throw out the rules” (of conventional marketing). Another was perhaps most important for us here: “no risk, no return the public enjoys playing with brands the risk is that the play may take some unexpected... View Details

Keywords: by James Heskett; Advertising

01 Dec 1997
News

Banking on HBS

Since his arrival in 1995 as its new president, James D. Wolfensohn (MBA '59) has set in motion sweeping cultural and operational changes at the World Bank. One of Wolfensohn's early initiatives, undertaken together with HBS and several... View Details

Keywords: Garry Emmons

13 Mar 2018
News

Leadership Lessons from the “Lone Survivor” Mission

took from the experience. READ MORE Dan Morrell: I want to talk to you about the Operation Red Wings mission in Afghanistan in 2005. Tell me about that mission and your role in it. Matt Brady: Operation Red... View Details

29 Aug 2024
Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

they lend themselves to the risk of hype behind their projections. Most space SPACs crashed in value as soon as they went public, so many investors got a real sense that space is a dangerous place to invest. But, when you talk to people... View Details

Keywords: by Kara Baskin; Aerospace

20 Jan 2015
First Look

First Look: January 20

They recommend a more coherent strategy that divides CSR efforts into three categories including those related to philanthropy, operational effectiveness, and shaping the firm's business model to better create shared value. Consideration... View Details