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  • All HBS Web  (2,234)
    • People  (4)
    • News  (626)
    • Research  (1,309)
    • Events  (7)
    • Multimedia  (1)
  • Faculty Publications  (662)
← Page 64 of 2,234 Results →
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

narrower span. She must focus on compliance with standard operating procedures, and she is monitored through detailed input and process measures. The span of influence. The third span corresponds to the... View Details
Keywords: by Robert Simons
  • 01 Dec 2011
  • News

At Your Service

care organization that has embraced the concept of tradeoffs with positive results. Some time ago, the Mayo Clinic decided to focus on the priority of reducing the amount of time patients wait to be seen. As a result, today you can get a... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

operations of any company that wishes to flourish in the new age. And yet, a decade of organizational delayering, destaffing, restructuring, and reengineering has produced employees who are more exhausted than empowered, more cynical than... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 11 Oct 2019
  • News

Balancing Act

assigned to a team led by another woman, the experience was revelatory. “I could see myself in that more senior role,” she says. Still, Eberle Walker had never envisioned herself on the path to CEO. Her mentors were chief operating... View Details
Keywords: April White; Educational Services
  • 02 Aug 2017
  • News

The Atlantic Finds a New Home

right.” The Emerson Collective engages in cross-sector partnerships that focus on education, immigration reform, the environment, and social justice initiatives. Bradley has told the story of transforming a magazine (purchased from Mort... View Details
  • January 2004
  • Background Note

Why Developers Don't Understand Why Consumers Don't Buy

By: John T. Gourville
Looks at the psychological biases developers bring to the new product development process. Identifies three reasons why developers may do a poor job of identifying the demand for an innovative, new concept or product: (1) the self-selection bias, (2) differing initial... View Details
Keywords: Customer Focus and Relationships; Innovation and Invention; Knowledge Management; Product Marketing; Consumer Behavior; Product Development; Perspective; Prejudice and Bias
Citation
Educators
Related
Gourville, John T. "Why Developers Don't Understand Why Consumers Don't Buy." Harvard Business School Background Note 504-068, January 2004.
  • 17 Nov 2015
  • First Look

November 17, 2015

prowess, productivity, and ultimately prosperity. This chapter describes recent work in economics and management scholarship on how firms grow, with specific focus on questions surrounding the types of innovations that large and small... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2003
  • News

Jeanne Jackson

Most Powerful Women in Business.” Based on her experience in retailing and her current service on the boards of global giants Nike and McDonald’s, Jackson says, “Whether you’re in Texas or in China, you must focus business practices and... View Details
Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2020
  • News

Post-Office

start seeing the strategic benefits of remote work? Prashanth Chandrasekar: There’s actually been, in some ways, a rise in productivity because people are able to focus and be very efficient with their time. We have not seen any kind of... View Details
Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management
  • 01 Jun 2012
  • News

Global Mission

impressive numbers is the story of the School’s nearly 20-year-long journey to answer a profoundly important question: How does HBS ensure that its students, when they graduate, are equipped to operate in a global world? Just how the... View Details
Keywords: Roger Thompson; meta
  • 01 Jan 2005
  • News

Judith R. Haberkorn, 111th AMP, 1992

distinguished career of more than thirty years. That first position gave her a variety of experiences, from line operations to staff management, and soon she was one of the first college-educated women to enter the company's fast track to... View Details
  • Web

Print View - Course Catalog

will address how to choose an appropriate sales model to achieve growth and profitability and compare and contrast direct, indirect and other sales models. The operations and analytics module will focus on... View Details
  • Web

From the Chief Financial Officer | Annual Report 2024

Executive Education, and the endowment distribution. Total operating expenses are forecast to grow by 5 percent, largely attributable to continued investments in educational programs, research, innovation, and strategic priorities. The... View Details
  • 12 Jan 2015
  • News

Good Investments

Market day also means it’s a busy day for Gregoria Alvarez Reyes, whose store sits on an adjacent corner, right in the path of foot traffic. For the past 11 years, Reyes has owned and operated Farmacia Fradoni in this northwest section of... View Details
Keywords: Dan Morrell; impact investing; ideas; Securities, Commodities, and Other Financial Investments; Finance
  • 17 Oct 2019
  • News

Venturing Away from Venture Capital

Illustration by Peter Arkle Illustration by Peter Arkle Sandra Oh Lin (MBA 2003) has raised enough venture capital for now, thank you very much. Lin is the founder and CEO of KiwiCo, which designs and delivers science and art project kits for kids. It’s the kind of... View Details
Keywords: Alexander Gelfand
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms Authors: Modupe N. Akinola, David A. Thomas Abstract Workforce diversity continues to be a key focus for organizations, driven by globalization... View Details
Keywords: Sean Silverthorne
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

supports continuous operation through to the post COVID-19 world. Euvin Naidoo (@EuvinNaidoo) is a senior lecturer of business administration. Brian Trelstad: Prioritize nonprofits closest to the front lines   Donors need to prioritize... View Details
Keywords: by Danielle Kost
  • 19 Jul 2021
  • Blog Post

Building a Powerful Network of Talent at American Tower

American Tower is an owner and operator of wireless and broadcast communications infrastructure in 23 countries. Therefore, even if you haven’t heard the American Tower name, it’s very likely you’ve utilized their service. As Vice... View Details
Keywords: Technology; Telecommunications
  • 01 Sep 2005
  • News

Taking Flight

calls, and range maps.” Meanwhile, Thayer and his primary partner at Gateway had decided to part ways, leading Thayer to sell his majority stake in the firm. The financial freedom allowed him to focus full-time on what was beginning to... View Details
Keywords: Julia Hanna; Finance; Publishing Industries (except Internet); Information; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 21 Sep 2018
  • News

HBS Association of Southern California Boosts Support for Startups

concepts and pitches, until the next round of NVC starts. “That’s when we’ll be right there to help them apply,” she says. “HBS puts a lot of focus and energy into supporting the entrepreneurial spirit. We want to keep that momentum... View Details
Keywords: Margie Kelley
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