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- All HBS Web
(2,467)
- People (6)
- News (540)
- Research (1,643)
- Events (19)
- Multimedia (1)
- Faculty Publications (648)
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
strategic and general management issues facing service organizations as well as the management of service in manufacturing companies. The multidisciplinary unit focuses on three functions critical to the effective delivery of service:... View Details
Keywords: Susan Young
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed and... View Details
Keywords: by James Heskett
- 01 Jun 2018
- News
Case Study: Tip the Scale
photos courtesy of Walden Local Meat In 2014, Walden Local Meat founder and CEO Charley Cummings (MBA 2011) crisscrossed New England in a company truck to personally deliver orders of chicken, pork, lamb, and beef—all pasture-raised on small-scale New England farms.... View Details
- 01 Dec 2006
- News
Enron’s Legacy
for corporate boards. The yes answer reflects the fact that many productive aspects of corporate governance and control that have proven effective in the private-equity industry were noticeably absent at Enron. If Enron’s board (which was... View Details
- 12 Mar 2012
- Research & Ideas
Crowded at the Top: The Rise of the Functional Manager
to become less diversified. The paper notes that many US firms have narrowed the scope of their operations since the 1980s, in efforts to compete better in the global economy-winnowing their product portfolio and focusing on a particular... View Details
Keywords: by Carmen Nobel
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
went even further, commenting that "When you try to institutionalize pay-for-performance you actually ruin the concept." (In fact, there is some evidence that performance pay that is not institutionalized may often be more View Details
Keywords: by James Heskett
- 01 Mar 2018
- News
Case Study: On the Record
“completely revolutionized our business in terms of operations and streamlining,” Cleary says. With a relatively small $20 million in robo-advised accounts, “the effect on the revenue side was minimal, but... View Details
Keywords: April White
- 01 Sep 2003
- News
Mark Fuller
globalization; they wanted help and advice,” says Fuller. Seeing an opportunity, Monitor opened offices abroad and hired local staffs. As Monitor grew, it developed its own unique culture. The firm is divided into a dozen units, each View Details
- 01 Jun 2004
- News
How Nonprofits Dilute Their Efforts
“Most of the nonprofits operating today make program decisions based on a mission rather than on a strategy,” writes HBS professor V. Kasturi Rangan in Harvard Business Review. “In fact,” he notes, “many nonprofits don’t have a strategy... View Details
- 04 Jun 2008
- News
Whistle While You Work
As part of its 100th anniversary (www.hbs.edu/centennial) party for faculty, staff, and students in April, HBS brought in Benjamin Zander (www.benjaminzander.com), a world-renowned conductor and teacher who heads the Boston Philharmonic and New England Conservatory... View Details
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
and Cisco have, in fact, established extensive information sharing capabilities with their suppliers and appear to suffer less from the bullwhip effect as a result. 55 Process Consortia Manufacturers in many industries, realizing that... View Details
Keywords: by Andrew McAfee
- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
drew attention to the resource allocation process (RAP) with his seminal study of four organizations in 1970. He concluded that a bottom-up process of idea generation begun by operational managers and shaped by middle management works... View Details
Keywords: by James Heskett
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
to be more responsive to markets? The risk exposure calculator helps answer these questions. Another powerful tool we describe in detail is the "profit wheel," a model of the flow of operating profit through a business that enables an... View Details
Keywords: Re: Robert Simons
- 30 Sep 2014
- News
Life Lessons on the Open Seas
risk of not being effective is a missed opportunity. It’s a very wide bandwidth you have to operate in, and it’s a challenging to stay within both ends of that spectrum.” View Details
Keywords: Jill Radsken
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
States has often turned to cutting-edge technology solutions to solve strategic and operational challenges. “Costs tend to rise in all organizations unless managers and their staffs are skilled in industrial management and strongly... View Details
- 23 Apr 2014
- News
A corporate leader’s legacy in India
When Ratan Tata (AMP 71, 1975) joined his family’s business in 1962, it was on the Tata Steel shop floor in Jamshedpur, India. From the ground up, Tata learned how to be an effective manager and a corporate leader who understands the... View Details
- 2008
- Working Paper
Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis
By: Alan D. MacCormack, John Rusnak and Carliss Y. Baldwin
A variety of academic studies argue that a relationship exists between the structure of an organization and the design of the products that this organization produces. Specifically, products tend to "mirror" the architectures of the organizations in which they are... View Details
Keywords: Open Source Distribution; Product Design; Organizational Design; Organizational Structure; Performance Effectiveness; Information Technology Industry
MacCormack, Alan D., John Rusnak, and Carliss Y. Baldwin. "Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis." Harvard Business School Working Paper, No. 08-039, March 2008. (Revised October 2008, January 2011.)
- 19 May 2023
- News
Quiet Acceleration
Photo credit: Tesla Photo credit: Tesla Four years into his tenure as Tesla’s CFO, Zachary Kirkhorn (MBA 2013) continues to draw notice for his quiet, effective ability to implement CEO Elon Musk’s vision to scale Tesla into the world’s... View Details
- 25 Feb 2020
- News
How Artificial Intelligence is Changing Business
Algorithms and Networks Run the World, presents a framework for rethinking business and operating models. “AI is not just displacing human workers, it is changing the nature of firms, how they operate, and how they interact with the rest... View Details
Keywords: Susan Young
- 21 Feb 2014
- News