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  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

fills this void by showing that the expansion of self-service operation and the increasing use of transparent packaging had a significant impact not only on how consumers purchased foods but also on how they understood food quality.... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

the structure of managerial capitalism. Our book addresses this growing chasm between today's people and the organizations upon which they must depend for consumption and employment. The last fifty years have seen the rise of a new society of individuals, but... View Details
Keywords: by Martha Lagace
  • 17 Jun 2014
  • First Look

First Look: June 17

demonstrate their impact on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework premised on an organization's operational mission, scale, and scope. Not all... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

substantially expanded social value, but also pose unusually difficult challenges because the merging entities are often strikingly different in philosophy and operating styles as well as in scale. We examine three examples—Ben and... View Details
Keywords: Martha Lagace
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

years building P&G's Chinese operation rather than the core detergent business. IBM's Sam Palmisano was a champion of software and open systems at a time when Big Blue was essentially a closed-system,... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2007
  • First Look

First Look: January 9, 2007

subordinates, bosses, peers, and others, all of whom make relentless and often conflicting demands. "You really are not in control of anything," says one new manager. Another misconception is that new managers are responsible only for making sure that their... View Details
Keywords: Martha Lagace
  • 02 Aug 2016
  • First Look

August 2, 2016

same behaviors described as “random behaviors.” Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51401 Financial Regulation in a Quantitative Model of the Modern Banking System By: Begenau, Juliane, and Tim Landvoigt... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

and value of specific interstate relations. Results indicate that network-weaving organizations are easier to operate when they encompass proximate and similar actors, yet they also reap rewards for bringing together otherwise... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

under intense operational pressure is nearly impossible. In addition, the heavy burden of compliance with government regulations and internal corporate requirements is taking a toll on people, limiting their creativity, and causing them... View Details
Keywords: by Bill George
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

the leading provider of virtualization software. Now it faced the kind of threat that every software company dreaded most: Microsoft, the world's largest software maker, was taking direct aim at its core market. As of June 2008, buyers of Microsoft's Windows Server... View Details
Keywords: Martha Lagace
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

dairy operation in a rural area. It might be augmented and complimented by companies engaged in electric generation, telecommunications, housing, and water purification. Poverty, as we have noted, is systemic. Its alleviation requires a... View Details
Keywords: by Cynthia Churchwell
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • November 2010 (Revised January 2011)
  • Case

Computerized Provider Order Entry at Emory Healthcare

By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde
The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details
Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry
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  • 10 Aug 2010
  • First Look

First Look: August 10

economic harm that system operators could prevent or mitigate. Although the legal system can respond, regulations have mixed results. I examine the applicable legal rules that... View Details
Keywords: Martha Lagace
  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

When Harvard Business School Dean Nitin Nohria first moved from India to the United States more than 30 years ago, he was impressed with how well the highways and airports hummed along in this country. Yet Nohria said in recent years he has visited other countries with... View Details
Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=52341 February 20, 2018 JAMA, the Journal of the American Medical Association Administrative Costs Associated with Physician Billing and Insurance-Related Activities at an Academic Health Care View Details
Keywords: Sean Silverthorne
  • 23 Jul 2013
  • First Look

First Look: July 23

Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve... View Details
Keywords: Anna Secino
  • 08 Jul 2014
  • First Look

First Look: July 8

expropriation by agents. The principal has three options to address this threat: trust, licensing, and paying agents to stay loyal. We show how the principal can influence the value of these options by modularizing the system and by... View Details
Keywords: Carmen Nobel
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

the exceptions—scale to national size. Schumpeter's cycle apparently does not operate in the social sector. This paper proposes that the disparity arises from the nonprofit sector's historically immature infrastructure and poor mechanisms... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

  Working PapersNone Available This Week   Cases & Course MaterialsAssessing and Enhancing Individual Power in the Family Business System Harvard Business School Note 808-026 Describes how to asses and enhance an individual's bases,... View Details
Keywords: Martha Lagace

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