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Publications

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  • All HBS Web  (2,475)
    • People  (5)
    • News  (552)
    • Research  (1,640)
    • Events  (13)
    • Multimedia  (3)
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Show Results For

  • All HBS Web  (2,475)
    • People  (5)
    • News  (552)
    • Research  (1,640)
    • Events  (13)
    • Multimedia  (3)
  • Faculty Publications  (913)
← Page 64 of 2,475 Results →
  • 08 May 2015
  • News

Ubiquitous digital connectivity is now essential to competitiveness

rethink their business models to identify new opportunities for creating and capturing value. The fundamental properties of digital technology (exact replication infinite times at zero marginal costs), along with cloud computing, have... View Details
  • 01 Mar 2012
  • News

Going Up

Ratan Tata (AMP 71, 1975) gets an up-close look at a model of the Tata Hall Executive Education building. Funded by the Tata Trusts and Companies, the building will be completed in December 2013. Tata, chairman of Tata Sons Ltd., came to... View Details
Keywords: Construction of Buildings; Construction; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2011
  • News

Water for Life

country’s oldest and largest business groups. In August 1997, the Ayala-led Manila Water Company signed a 25-year concession agreement (later extended another 15 years) to operate the water and sewer systems of Metro Manila’s east zone,... View Details
Keywords: Waste Management and Remediation Services; Corporate Services; Water, Sewage and Supply Systems; Utilities
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

describes how investors can—and do—pay closer attention to retailers' inventory levels. “When it comes to implementing science in retailing, the 'missionary' is more important than the scientist.” Raman, who specializes in operations... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

more than other bakeries. People work for people, not companies. About two-thirds of our cafés are operated by franchisees. We have the pleasure of doing business with some of the most experienced and committed food View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 01 Dec 2015
  • News

Research Brief: What Makes a Mobile Money Service Thrive in an Emerging Market?

Sachdev (MBA 2013) found that the companies that thrived shared five common traits. In a recent working paper, Lal and Sachdev lay out these best practices, which include an open and flexible regulatory structure, business models that... View Details
Keywords: Erin Peterson
  • 01 Mar 2015
  • News

Case Study: The Speed of Light

(Photo courtesy of KDC Solar) Launched in 2011, QE solar is an operations and maintenance company focused on servicing large-scale, commercial solar energy structures—the kind typically owned by large utility companies. The company is... View Details
Keywords: Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Mar 2017
  • News

Students Forecast Climate Change’s Impact

this past fall with an open challenge: choose an organization whose operating model will be significantly affected by climate change, and tell us what it should be doing to address it. Students posted... View Details
Keywords: Dan Morrell
  • April 2017 (Revised February 2020)
  • Supplement

edaixi (eWash): Digital Transformation of Laundry Services (B)

By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
Keywords: Laundry; O2O; Online-to-offline; Service Operations; Business Model; Digital Platforms; Transformation; Service Industry; China
Citation
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Zhu, Feng, Weiru Chen, Chuang Chen, and Ciwu Lin. "edaixi (eWash): Digital Transformation of Laundry Services (B)." Harvard Business School Supplement 617-038, April 2017. (Revised February 2020.)
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

to be more responsive to markets? The risk exposure calculator helps answer these questions. Another powerful tool we describe in detail is the "profit wheel," a model of the flow of operating profit through... View Details
Keywords: Re: Robert Simons
  • 07 May 2020
  • News

Ensuring Student Equity

need. “We have developed a unique model for providing whole child support. Components of our model are definitely transferrable to almost any public school district,” says Grumhaus about the nonprofit. Once... View Details
Keywords: Jennifer Gillespie
  • 01 Oct 2000
  • News

Laura Scher of Working Assets

supporting gay and lesbian rights, and saving the rainforest. I'd like to see more companies copy our business model and become advocates for social change." Working Assets' charitable-donation model, thought to be the first of its kind,... View Details
Keywords: Marguerite Rigoglioso
  • Student-Profile

Anil Doshi

change decision-making given the propagation of customer and market data? How do individuals value their personal information and their privacy? What business models are best for the provision of information goods? Ultimately, I decided... View Details
  • 01 Mar 2012
  • News

She’s Got Your Back

want things to be done right, but we don’t want to invest a lot of thought and process in finding a solution.” Online reviews are nothing new, of course. But Angie’s List was early to the game and operates under an almost unthinkable... View Details
Keywords: Julia Hanna; online reviews; News, Library, Internet, and Other Services; Information; Real Estate
  • 01 Jun 2005
  • News

Do You Speak Business?

do business the same way — with identical processes, functions, and operations — while approaching this elevated stage; but by the time they attain it, successful companies do share certain qualities and practices not observed in firms... View Details
Keywords: Garry Emmons
  • 25 Aug 2022
  • News

A New Platform for Alumni Engagement

alumni to inform future research. “HBS is applying the innovation model to teaching, which will make it possible to creatively inspire engaged learning ...” —Morgan McKenney (MBA 2003) “HBS is applying the innovation View Details
Keywords: April White
  • 08 Jul 2013
  • Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

comparison to a store that is having a sale." In fact, customer behavior in general—unpredictable under the best of circumstances—becomes even more erratic during liquidation events, he notes. For their work with Gordon Brothers Group, Craig and Raman developed a... View Details
Keywords: by Julia Hanna; Retail
  • 25 Feb 2020
  • News

How Artificial Intelligence is Changing Business

Administration. “The traditional model has been turned upside down. Having the data to innovate at scale is now the main thing.” Lakhani and Marco Iansiti, the David Sarnoff Professor of Business Administration, are frequent... View Details
Keywords: Susan Young
  • Web

Drone Policy | About

(military and government), or model (recreational) guidelines. UAS that are operated for compensation are deemed commercial UAS and must receive a Special Airworthiness Certificate by the FAA. Due to FAA... View Details
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

The recent collapse of the eight-story Rana Plaza garment factory in Bangladesh was a red alert for every company that has embraced the "virtual organization" model and the outsourcing that goes with it. The lure of the View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
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