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- All HBS Web
(2,472)
- People (5)
- News (552)
- Research (1,638)
- Events (13)
- Multimedia (3)
- Faculty Publications (909)
- 01 Mar 2012
- News
Going Up
Ratan Tata (AMP 71, 1975) gets an up-close look at a model of the Tata Hall Executive Education building. Funded by the Tata Trusts and Companies, the building will be completed in December 2013. Tata, chairman of Tata Sons Ltd., came to... View Details
- Student-Profile
Anil Doshi
change decision-making given the propagation of customer and market data? How do individuals value their personal information and their privacy? What business models are best for the provision of information goods? Ultimately, I decided... View Details
- 07 May 2020
- News
Ensuring Student Equity
need. “We have developed a unique model for providing whole child support. Components of our model are definitely transferrable to almost any public school district,” says Grumhaus about the nonprofit. Once... View Details
Keywords: Jennifer Gillespie
- 01 Mar 2004
- News
Ron Shaich’s Café Society
more than other bakeries. People work for people, not companies. About two-thirds of our cafés are operated by franchisees. We have the pleasure of doing business with some of the most experienced and committed food View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
describes how investors can—and do—pay closer attention to retailers' inventory levels. “When it comes to implementing science in retailing, the 'missionary' is more important than the scientist.” Raman, who specializes in operations... View Details
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
instead, it has become integrated with the whole manufacturing process—David Upton But once that decision has been made, "sitting" is far from the operative word for IT systems, which require the same kind of continuous... View Details
Keywords: by Jim Aisner
- 01 Dec 2015
- News
Research Brief: What Makes a Mobile Money Service Thrive in an Emerging Market?
Sachdev (MBA 2013) found that the companies that thrived shared five common traits. In a recent working paper, Lal and Sachdev lay out these best practices, which include an open and flexible regulatory structure, business models that... View Details
Keywords: Erin Peterson
- 06 Jun 2013
- Op-Ed
How to Do Away with the Dangers of Outsourcing
The recent collapse of the eight-story Rana Plaza garment factory in Bangladesh was a red alert for every company that has embraced the "virtual organization" model and the outsourcing that goes with it. The lure of the View Details
- 01 Oct 2000
- News
Internet Tsunami
had operating profits of $1.9 million on sales of $4 million. Mikitani, formerly a banker at the Industrial Bank of Japan, became a man with a mission after attending HBS: He founded Rakuten, he told the magazine, because "I wanted to set... View Details
- 01 Mar 2015
- News
Case Study: The Speed of Light
(Photo courtesy of KDC Solar) Launched in 2011, QE solar is an operations and maintenance company focused on servicing large-scale, commercial solar energy structures—the kind typically owned by large utility companies. The company is... View Details
- April 2017 (Revised February 2020)
- Supplement
edaixi (eWash): Digital Transformation of Laundry Services (B)
By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
Keywords: Laundry; O2O; Online-to-offline; Service Operations; Business Model; Digital Platforms; Transformation; Service Industry; China
Zhu, Feng, Weiru Chen, Chuang Chen, and Ciwu Lin. "edaixi (eWash): Digital Transformation of Laundry Services (B)." Harvard Business School Supplement 617-038, April 2017. (Revised February 2020.)
- 26 Feb 2009
- News
Last Look - March 2009
Our thanks to HRPBA ’60-ers Sandy Krickovic Self and Nancy Needham Merrill, who recognized themselves as the second and third models in the photo. Self wrote: “In Malcolm McNair’s Marketing class, we were studying the women’s retail... View Details
- 01 Jun 2001
- News
HBS Press Books in Brief
they must do to reshape their businesses for the 21st century. The Attention Economy: Understanding the New Currency of Business, by Thomas H. Davenport and John C. Beck, presents a revolutionary model for managing and measuring... View Details
- 01 Mar 2012
- News
She’s Got Your Back
want things to be done right, but we don’t want to invest a lot of thought and process in finding a solution.” Online reviews are nothing new, of course. But Angie’s List was early to the game and operates under an almost unthinkable... View Details
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
comparison to a store that is having a sale." In fact, customer behavior in general—unpredictable under the best of circumstances—becomes even more erratic during liquidation events, he notes. For their work with Gordon Brothers Group, Craig and Raman developed a... View Details
- 25 Feb 2020
- News
How Artificial Intelligence is Changing Business
Administration. “The traditional model has been turned upside down. Having the data to innovate at scale is now the main thing.” Lakhani and Marco Iansiti, the David Sarnoff Professor of Business Administration, are frequent... View Details
Keywords: Susan Young
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
those data using an econometric model that relates the growth in online music buying to the revenues per bundle. Q: Could we have real-world definitions of what you mean by bundle, pure bundle, mixed bundle, and unbundling? A: Sure. A... View Details
- 25 Aug 2022
- News
A New Platform for Alumni Engagement
alumni to inform future research. “HBS is applying the innovation model to teaching, which will make it possible to creatively inspire engaged learning ...” —Morgan McKenney (MBA 2003) “HBS is applying the innovation View Details
Keywords: April White
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
to be more responsive to markets? The risk exposure calculator helps answer these questions. Another powerful tool we describe in detail is the "profit wheel," a model of the flow of operating profit through... View Details
Keywords: Re: Robert Simons
- 01 Jun 2005
- News
Do You Speak Business?
do business the same way — with identical processes, functions, and operations — while approaching this elevated stage; but by the time they attain it, successful companies do share certain qualities and practices not observed in firms... View Details
Keywords: Garry Emmons