Show Results For
- All HBS Web
(3,273)
- People (8)
- News (583)
- Research (2,258)
- Events (20)
- Multimedia (18)
- Faculty Publications (1,394)
Show Results For
- All HBS Web
(3,273)
- People (8)
- News (583)
- Research (2,258)
- Events (20)
- Multimedia (18)
- Faculty Publications (1,394)
- September–October 1998
- Article
How to Kill Creativity
- Article
Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
- 14 Jun 2021
- Op-Ed
When Your Nerves Get the Best of You, Change the Narrative
- 29 Jan 2024
- Research & Ideas
Do Disasters Rally Support for Climate Action? It's Complicated.
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
- 18 Oct 2011
- First Look
First Look: October 18
- TeachingInterests
Strategy Execution
This course takes strategy as given and teaches what students need to know to execute and win in highly competitive markets. Using fundamental building blocks based on accountability systems and structures, this course is divided into seven modules:
1.... View Details
- Research Summary
Energy, IT, real estate, and sustainability
Professor Henderson’s current research focuses on the energy, information technology, and real estate sectors and the challenges firms encounter as they attempt to act in more sustainable ways. This work is an outgrowth of her decade-long examination of the... View Details
- 2012
- Teaching Note
ChemChina (TN)
Innovation and Its Discontents: How Our Broken Patent System is Endangering Innovation and Progress, and What to Do About It
The United States patent system has become sand rather than lubricant in the wheels of American progress. Such is the premise behind this provocative and timely book by two of the nation's leading experts on patents and economic... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
- 04 Jun 2013
- Working Paper Summaries
Prosocial Bonuses Increase Employee Satisfaction and Team Performance
- 04 Sep 2007
- Working Paper Summaries
Why Do Intermediaries Divert Search?
- 2014
- Article
Delaware's Choice
- 2008
- Chapter
Conceptual Foundations of the Balanced Scorecard
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details
- 08 Mar 2012
- Working Paper Summaries
Customer-Driven Misconduct: How Competition Corrupts Business Practices
- 2016
- Working Paper
Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
- 02 Jul 2018
- Research & Ideas