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- All HBS Web
(1,382)
- People (1)
- News (136)
- Research (1,129)
- Events (4)
- Multimedia (3)
- Faculty Publications (899)
- 20 Oct 2009
- First Look
First Look: October 20
is a network of successful private health clinics that primarily serve middle-income populations but which have the potential to reach low-income markets. On what basis should Acumen decide whether or not to invest? What performance View Details
Keywords: Martha Lagace
- 26 Feb 2008
- First Look
First Look: February 26, 2008
weighting of nonfinancial metrics in compensation contracts as a mechanism for generating improvements in nonfinancial dimensions of performance. I Read Playboy for the Articles: Justifying and Rationalizing Questionable Preferences... View Details
Keywords: Martha Lagace
- 05 Jan 2010
- First Look
First Look: January 5
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace
- Web
HBS - Financials | From the Chief Financial Officer
2023 Annual Report From The Dean Key Metrics Financials PDF Downloads Financials From the CFO Financial Highlights Statement of Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial Information Financials From the CFO... View Details
- Web
Credential of Digital Innovation and Strategy | HBS Online
plan Determine which metrics to use to measure a campaign’s success and practice calculating its effectiveness Balance brand-building and performance marketing Unpack strategies for increasing engagement, including personalization,... View Details
- 08 Jul 2008
- First Look
First Look: July 8, 2008
approaches include the use of risk exposure and the Sharpe and Information Ratios. Applies the approaches to a variety of mutual funds to demonstrate the effect of using different metrics to measure fund performance. Purchase this note: View Details
Keywords: Martha Lagace
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
is to require transparency, to require the quality metrics that we need in order to be good shoppers. If I had stage four breast cancer and were going in a hospital, I need to know how good that hospital is for women like me who are... View Details
- 30 Jun 2009
- First Look
First Look: June 30
existence of the hierarchical relationships among firms, and empirical work has focused on a single level of an industry or bilateral relationships. However, quantitative evidence on the deep hierarchy in large industrial sectors is lacking. In this paper, we develop... View Details
Keywords: Martha Lagace
- 05 May 2009
- First Look
First Look: May 5, 2009
Publication:Special Issue on Metric and Interpretive Explorations of Macromarketing. Journal of Macromarketing 29, no. 3 (2009) Abstract It is more than mere coincidence that the highest rates of HIV occur in the world's poorest... View Details
Keywords: Martha Lagace
- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
symptoms of projectitis and how to defeat it; what digitized processes are and the role they play in performance improvement; how to identify key metrics and develop a balanced measurement scorecard; how to sense deep customer and... View Details
- 16 Jul 2013
- First Look
First Look: July 16
Leadership Lessons from the Chilean Mine Rescue By: Rashid, Faaiza, Amy C. Edmondson, and Herman B. Leonard Abstract—Three years ago, when a cave-in at the San José mine in Chile trapped 33 men under 700,000 metric tons of rock, experts... View Details
Keywords: Anna Secino
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
Council of Life Insurers, and the Securities Industry and Financial Markets Association. The problem is, no one yet has shown how to measure systemic risk. "There are a number of people trying to develop the metrics right now," says Moss.... View Details
- 23 Feb 2010
- First Look
First Look: Feb. 23
commercial avoidance through zapping along with eye tracking on 31 commercials for nearly 2,000 participants are used to calibrate the model. New, simple metrics of attention dispersion are shown to strongly predict avoidance. Independent... View Details
Keywords: Martha Lagace
- September 2020 (Revised September 2021)
- Supplement
Student Success at Georgia State University (B)
By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
- 07 Feb 2012
- First Look
First Look: February 7
fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the... View Details
Keywords: Sean Silverthorne