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  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

Editor's note. In the United States, a primary provider of health care is through employers. "Every corporation is a player in public health," writes John A. Quelch in a new book of case studies, Consumers, Corporations, and... View Details
Keywords: by John A. Quelch; Health
  • 01 Dec 2018
  • News

Alumni and Faculty Books for December 2018

class; structuring asset classes and adding value-oriented or other opportunistic “tilts”; measuring and managing risks, avoiding common mistakes, View Details
  • January 2022
  • Article

Why is Corporate Virtue in the Eye of The Beholder? The Case of ESG Ratings

By: Dane Christensen, George Serafeim and Anywhere Sikochi
Despite the rising use of environmental, social, and governance (ESG) ratings, there is substantial disagreement across rating agencies regarding what rating to give to individual firms. As what drives this disagreement is unclear, we examine whether a firm’s ESG... View Details
Keywords: ESG Ratings; Rating Agency Disagreement; ESG Disclosure; Corporate Social Responsibility; Sustainability; Corporate Social Responsibility and Impact; Environmental Sustainability; Corporate Disclosure
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  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Execution equips you with the tools, skills, and frameworks to allocate resources, measure performance, manage risk, and successfully implement strategy. You’ll explore common... View Details
  • 2016
  • Working Paper

Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971), attempts to... View Details
Keywords: Competitive Advantage
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  • 01 Sep 2015
  • News

Alumni and Faculty Books for September 2015

measurement tool, the Total Motivation Factor, enables managers to measure the strength of the company culture and track improvements over time. They explore their original... View Details
  • 01 Jun 2014
  • News

Alumni and Faculty Books for June 2014

that busy people can understand and embrace, and then translating strategic choices into sales tasks that bring results; by hiring, compensating, and View Details
  • 15 Dec 2008
  • Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

What happens when giant multinational corporations acquire relatively small companies that enjoy iconic status as socially progressive brands? According to recent research out of Harvard Business School, such marriages can be good for business View Details
Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage
  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

great business cultures, building on over a century of academic thinking. They share a simple, highly predictive measurement tool, the Total Motivation (ToMo) Factor, which enables managers to measure the... View Details

    Extraverts Reap Greater Social Rewards From Passion Because They Express Passion More Frequently and More Diversely

    Passion is stereotypically expressed through animated facial expressions, energetic body movements, varied tone, and pitch—and met with interpersonal benefits. However, these capture only a subset of passion expressions that are more common for extraverts.... View Details
    • 01 Aug 2017
    • First Look

    First Look at New Research and Ideas, August 1

    processes. We describe a property-rights model of firm boundary choices along the value chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the... View Details
    Keywords: Sean Silverthorne
    • July 2025
    • Article

    Extraverts Reap Greater Social Rewards from Passion Because They Express Passion More Frequently and More Diversely

    By: Kai Krautter, Anabel Büchner and Jon M. Jachimowicz
    Passion is stereotypically expressed through animated facial expressions, energetic body movements, varied tone, and pitch—and met with interpersonal benefits. However, these capture only a subset of passion expressions that are more common for extraverts. Indeed, in... View Details
    Keywords: Passion; Personality; Extraversion; Scale Development; Perception; Personal Characteristics
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    • June 2016
    • Teaching Note

    HubSpot: Lower Churn through Greater CHI

    By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh
    HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details
    Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States
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    • 06 Jul 2012
    • Working Paper Summaries

    Looking Up and Looking Out: Career Mobility Effects of Demographic Similarity among Professionals

    Keywords: by Kathleen L. McGinn & Katherine L. Milkman; Legal Services
    • Web

    Business and Climate Change Course | HBS Online

    Identify physical manifestations of climate change, learn how businesses assess and manage the risks and opportunities associated with climate stressors, and evaluate... View Details
    • Research Summary

    FDI and Economic Growth: The Role of the Local Financial Markets (joint with Areendam Chanda, Sebnem Kalemli-Ozcan, Selin Sayek)

    By: Laura Alfaro
    In this paper, we examine the various links among foreign direct investment (FDI), financial markets, and economic growth. We explore whether countries with better financial systems can exploit FDI more efficiently. Empirical analysis, using cross-country data between... View Details
    • 2024
    • Article

    Financial Constraints and Short-term Planning are Linked to Flood Risk Adaptation Gaps in U.S. cities

    By: Shirley Lu and Anya Nakhmurina
    Adaptation is critical in reducing the inevitable impact of climate change. Here we study cities’ adaptation to elevated flood risk by introducing a linguistic measure of adaptation extracted from financial disclosures of 431 US cities over 2013–2020. While cities with... View Details
    Keywords: City; Natural Disasters; Climate Change; Adaptation; Risk and Uncertainty; Strategic Planning
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    • 12 Jul 2020
    • Research & Ideas

    Solving COVID'S Mental Health Crisis

    safety measures at its facilities, launched online resource centers for different populations affected by COVID-19 such as frontline workers, ramped up telemental health care, and created training programs... View Details
    Keywords: by Howard Stevenson and Shirley Spence; Health
    • 08 Feb 2016
    • Research & Ideas

    The Civic Benefits of Google Street View and Yelp

    Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to View Details
    Keywords: by Michael Blanding; Consumer Products
    • 24 Jun 2013
    • Working Paper Summaries

    The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

    Keywords: by Robert L. Simons