Managing Multiple Stakeholders - Publications - Faculty & Research

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

leaders manage these conversations effectively. Drawing on our insights and those of others, we offer this guide to help leaders have the kinds of discussions we need to be having right now. The four I’s of conversational leadership The... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

01 Mar 2023
News

Step Change

At Consoleya, a coworking space in Cairo’s former French Consulate, multiple levels of meeting rooms and workspaces operate at capacity, from a ground-floor café to a rooftop deck. The scene—coders bent over laptops, concepts scrawled on... View Details

Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

29 Jul 2014
First Look

First Look: July 29

multiparty risk and disaster management, namely that the organizational challenge is to enable multiple actors and subunits with competing and often conflicting values and expertise to establish a virtual, well‐aligned organization.... View Details

Keywords: Sean Silverthorne

January 2011 (Revised May 2011)
Case

Paydiant

By: Jose B. Alvarez, Elizabeth C. Williamson and James Weber

Kevin Laracey, founder of Paydiant, needed to figure out how to launch a payment processing company with a new technology based on smart phones. Consumers had increasingly turned to electronic payment methods such as credit cards and debit cards to make purchases.... View Details

Keywords: Entrepreneurship; Credit Cards; Product Marketing; Product Launch; Market Entry and Exit; Industry Structures; Business and Stakeholder Relations; Cooperation; Technology Adoption; Retail Industry

Citation

Educators

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31 Aug 2010
First Look

First Look: August 31

Authors:Geoffrey Jones and Asli M. Colpan Publication:Chap. 3 in The Oxford Handbook of Business Groups Abstract Business groups—collections of legally independent firms interconnected by multiple economic and social linkages that exhibit... View Details

Keywords: Sean Silverthorne

13 Apr 2016
Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

Technology and Operations Management Unit at Harvard Business School. After all, 2007 was the year that Twitter was founded; Airbnb formed the following year. For startups jockeying for position in nascent markets, pressure is intense to... View Details

Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail

31 Oct 2017
First Look

New Research and Ideas, October 31, 2017

information regarding diagnosis and prognosis, predict treatment efficacy or toxicity, serve as markers of disease progression, and serve as auxiliary endpoints for clinical trials. Some have multiple uses, while others have a specialized... View Details

Keywords: by Sean Silverthorne

Web

Involvement in Faculty & Student Ventures | About

programs are not covered by this policy. any student from Harvard University or any other university that is registered for a course taught by an HBS faculty member. 4 A student venture is any entity that is, or is expected to be, substantially controlled, owned, or... View Details

20 Nov 2018
First Look

New Research and Ideas, November 20, 2018

School Case 919-403 Philanthropy and Brand Building: Jeff Vinik and the Tampa Bay Lightning Owner Jeff Vinik and top management of the NHL Tampa Bay Lightning are reviewing their strategy and progress in achieving their goals of... View Details

Keywords: Dina Gerdeman

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

puzzling and frustrating when I had the sense that our team failed to make the most of everyone's input. As a project manager I had made sure we held a kickoff meeting in the beginning of each new assignment to acknowledge all members'... View Details

Keywords: by Sarah Jane Gilbert

25 Mar 2015
HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

programs has gone far beyond the marketing department to infuse everything the museum does, making it unique among its peers, says Jill Avery, senior lecturer in the General Management unit at Harvard Business School. The Magic Tate Ball... View Details

Keywords: by Michael Blanding; Education

08 Feb 2011
First Look

First Look: Feb. 8

manage multiple strategies of interaction at once? This article examines the experience of three leading NGOs in Mumbai, India involved in slum and squatter housing. We investigate how they began relating... View Details

Keywords: Sean Silverthorne

01 Jul 2014
First Look

First Look: July 1

short-term debt. Publisher's link: http://www.people.hbs.edu/shanson/Comparative_Advantage_paper_20140623.pdf August 2013 Management Science Marketplace or Reseller? By: Hagiu, Andrei, and Julian Wright Abstract—Intermediaries can choose... View Details

Keywords: Carmen Nobel

08 Mar 2021
Blog Post

International Women's Day Featured Stories

the “other” in a room or “other” on an application background question. Repeatedly being told that you are “not enough of x” or that you don’t “belong to y” becomes exhausting. I choose to challenge the simplification of racial identity by elevating the voice of those... View Details

30 Jan 2018
First Look

January 30, 2018

J’s board, became its new CEO and was able to successfully manage competing stakeholder demands, keep the business running, and ultimately paid back every dollar it owed to its creditors by selling the... View Details

Keywords: Sean Silverthorne

01 Mar 2011
First Look

First Look: March 1

at the top than business acumen and "soft" leadership skills do. Members of senior management now have more in common with their peers than with the people they manage. To thrive at the C-level, you must be a strong... View Details

Keywords: Sean Silverthorne

March 2007 (Revised October 2008)
Case

The Vancouver 2010 Olympics

By: Anita Elberse, Catherine Anthony and Joshua Callahan

It is February 2007, exactly three years before Vancouver hosts the 2010 Winter Olympics. Judy Rogers, City Manager for the City of Vancouver and a member of the Board of Directors for Vancouver's Organizing Committee (VANOC), is keen to ensure the Games will have a... View Details

Keywords: Globalized Markets and Industries; Social Marketing; Business and Government Relations; Business and Stakeholder Relations; Conflict and Resolution; Sports; Public Administration Industry; Sports Industry; Vancouver

Citation

Educators

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18 Feb 2014
First Look

First Look: February 18

identity, search, and intellectual property. We suggest that much of the received wisdom in these areas of organization theory requires revisiting. We then discuss the implications for an organization's management of innovation and... View Details

Keywords: Sean Silverthorne

03 May 2016
First Look

First Look, May 3, 2016

Effectively By: Casciaro, T., F. Gino, and M. Kouchaki Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51004 February 2016 Journal of Accounting & Economics Labor Unemployment Insurance and Earnings View Details

Keywords: Sean Silverthorne

November 2007 (Revised June 2011)
Case

ISS A/S (A)

By: Clayton S. Rose

Provides the opportunity to examine the nature and extent of a company's responsibilities to its bondholders, and to develop an enhanced understanding of the challenges in managing contractual obligations, and circumstances under which business leaders might agree to... View Details