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      Management Practices and ProcessesRemove Management Practices and Processes →

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      • April 2005
      • Module Note

      Team Processes: Instructor's Overview

      By: Jeffrey T. Polzer
      Describes the cases and exercises that comprise the Team Processes module of the Leading Teams course. Also describes the sequence in which the materials are used, along with the connections and transitions among the materials. View Details
      Keywords: Groups and Teams; Curriculum and Courses; Management Practices and Processes
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      Polzer, Jeffrey T. "Team Processes: Instructor's Overview." Harvard Business School Module Note 405-008, April 2005.
      • 2005
      • Working Paper

      Strategic Management As Organizational Learning: Developing Fit and Alignment Through a Disciplined Process

      By: Michael Beer, Sven C. Voelpel, Marius Leibold and Eden B. Tekie
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      Beer, Michael, Sven C. Voelpel, Marius Leibold, and Eden B. Tekie. "Strategic Management As Organizational Learning: Developing Fit and Alignment Through a Disciplined Process." Harvard Business School Working Paper, No. 05-062, April 2005.
      • March 2005 (Revised March 2006)
      • Background Note

      Activity-Based Costing and Capacity

      By: Robert S. Kaplan
      Discusses the use of budgeted rather than historical data in an activity-based costing (ABC) model and argues for calculating rates using practical capacity, not actual utilization. An ABC model need not be limited to analysis of historical data. When cost driver rates... View Details
      Keywords: Activity Based Costing and Management; Accounting Industry
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      Kaplan, Robert S. "Activity-Based Costing and Capacity." Harvard Business School Background Note 105-059, March 2005. (Revised March 2006.)
      • March 2005 (Revised March 2006)
      • Case

      Sealed Air Taiwan (A) (Abridged)

      By: Lynn S. Paine
      The general manager for U.S.-based Sealed Air Corp.'s Taiwan subsidiary must decide how to improve productivity and achieve profitability. In addition to considering a new approach to compensation, he is wondering how to bridge the gap between Sealed Air's corporate... View Details
      Keywords: Organizational Culture; Organizational Change and Adaptation; Cross-Cultural and Cross-Border Issues; Relationships; Service Operations; Motivation and Incentives; Management Skills; Compensation and Benefits; Taiwan; United States
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      Paine, Lynn S. "Sealed Air Taiwan (A) (Abridged)." Harvard Business School Case 305-094, March 2005. (Revised March 2006.)
      • 2005
      • Chapter

      Environmental Federalism in the European Union and the United States

      By: David Vogel, Michael W. Toffel and Diahanna Post
      The United States (US) and the European Union (EU) are federal systems in which the responsibility for environmental policy-making is divided or shared between the central government and the (member) states. The attribution of decision-making power has important policy... View Details
      Keywords: Governing Rules, Regulations, and Reforms; Policy; Government Legislation; Natural Environment; Pollutants; Climate Change; European Union; United States
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      Vogel, David, Michael W. Toffel, and Diahanna Post. "Environmental Federalism in the European Union and the United States." Chap. 9 in A Handbook of Globalisation and Environmental Policy: National Government Interventions in a Global Arena, edited by F. Wijen, K. Zoeteman, and J. Pieters, 247–276. Cheltenham, U.K.: Edward Elgar Publishing, 2005.
      • January 2005 (Revised August 2006)
      • Case

      Lean Forward Media

      By: Teresa M. Amabile and Victoria Winston
      Jeff Norton and Michelle Crames, the co-founders of Lean Forward Media, face several options for producing the world's first interactive DVD film for children. Their vision is to build a company whose products simultaneously entertain children, engage them actively in... View Details
      Keywords: Decision Choices and Conditions; Early Childhood Education; Games, Gaming, and Gambling; Entrepreneurship; Venture Capital; Management Practices and Processes; Risk Management; Partners and Partnerships; Opportunities; Creativity
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      Amabile, Teresa M., and Victoria Winston. "Lean Forward Media." Harvard Business School Case 805-063, January 2005. (Revised August 2006.)
      • January 2005 (Revised September 2018)
      • Exercise

      RetailSoft: Role for Cam Archer

      By: Kathleen McGinn, Hannah Riley Bowles and Dina Witter
      Presents a three-way version of the RetailMax simulation requiring students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. However, RetailSoft introduces... View Details
      Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry
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      McGinn, Kathleen, Hannah Riley Bowles, and Dina Witter. "RetailSoft: Role for Cam Archer." Harvard Business School Exercise 905-004, January 2005. (Revised September 2018.)
      • January 2005 (Revised September 2018)
      • Exercise

      RetailSoft: Role for Regan Kessel

      By: Kathleen McGinn, Hannah Riley Bowles and Dina Witter
      Presents a three-way version of the RetailMax simulation requiring students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. However, RetailSoft introduces... View Details
      Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry
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      McGinn, Kathleen, Hannah Riley Bowles, and Dina Witter. "RetailSoft: Role for Regan Kessel." Harvard Business School Exercise 905-003, January 2005. (Revised September 2018.)
      • January 2005 (Revised September 2018)
      • Exercise

      RetailSoft: Role for Sydney Masser

      By: Kathleen McGinn, Hannah Riley Bowles and Dina Witter
      Presents a three-way version of the RetailMax simulation requiring students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. However, RetailSoft introduces... View Details
      Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry
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      McGinn, Kathleen, Hannah Riley Bowles, and Dina Witter. "RetailSoft: Role for Sydney Masser." Harvard Business School Exercise 905-005, January 2005. (Revised September 2018.)
      • 2005
      • Book

      Gifts of Time and Money: The Role of Charity in America's Communities

      By: Arthur C. Brooks
      Policymakers, civic leaders, and scholars have increasingly focused their attention over the last decade-and-a-half on the importance of voluntary participation in civil society. From George H. W. Bush's Thousand Points of Light to Bill Clinton's AmeriCorps to George... View Details
      Keywords: Volunteering; Philanthropy and Charitable Giving; Society; United States
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      Brooks, Arthur C., ed. Gifts of Time and Money: The Role of Charity in America's Communities. Lanham, MD: Rowman and Littlefield, 2005.
      • 2005
      • Chapter

      Management as a Profession

      By: Rakesh Khurana, Nitin Nohria and Daniel Penrice
      Keywords: Management; Practice
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      Khurana, Rakesh, Nitin Nohria, and Daniel Penrice. "Management as a Profession." Chap. 3 in Restoring Trust in American Business, edited by Jay W. Lorsch, A. Zelleke, and Leslie Berlowitz. Cambridge: American Academy of Arts and Sciences, 2005.
      • December 2004 (Revised April 2006)
      • Case

      Mavens & Moguls: Because Marketing Matters...

      By: Myra M. Hart, Kristin Lieb and Victoria Winston
      Mavens & Moguls is a virtual marketing-consulting firm of approximately 40 professionals. Examines the processes by which Paige Arnof-Fenn (an HBS grad with deep industry experience)draws on her experience and her network to create a high-quality marketing consulting... View Details
      Keywords: Networks; Values and Beliefs; Business Growth and Maturation; Organizational Structure; Marketing; Entrepreneurship; Experience and Expertise; Growth and Development Strategy; Consulting Industry
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      Hart, Myra M., Kristin Lieb, and Victoria Winston. "Mavens & Moguls: Because Marketing Matters..." Harvard Business School Case 805-005, December 2004. (Revised April 2006.)
      • December 2004 (Revised August 2005)
      • Exercise

      Orientation to the Public Image Assessment Exercise

      By: Robin J. Ely
      The Public Image Assessment exercise acquaints students with the ideal images they hold of themselves, the actions they engage in to convey these images, and the benefits and costs of these behaviors to themselves and to others. Social psychologists call this process... View Details
      Keywords: Reputation; Perception
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      Ely, Robin J. "Orientation to the Public Image Assessment Exercise." Harvard Business School Exercise 405-057, December 2004. (Revised August 2005.)
      • December 2004 (Revised October 2005)
      • Case

      Innovation Corrupted: The Rise and Fall of Enron (A)

      By: Malcolm S. Salter
      Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier... View Details
      Keywords: Adaptation; Success; Business Model; Business History; Growth Management; Governance Controls; Innovation and Management; Failure; Business Processes; Energy Industry; United States
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      Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (A)." Harvard Business School Case 905-048, December 2004. (Revised October 2005.)
      • December 2004 (Revised October 2005)
      • Case

      Innovation Corrupted: The Rise and Fall of Enron (B)

      By: Malcolm S. Salter
      Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier... View Details
      Keywords: Transition; Risk Management; Management Practices and Processes; Success; Business Model; Strategy; Business History; Governance Controls; Innovation and Management; Failure; Business Processes; Energy Industry; United States
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      Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (B)." Harvard Business School Case 905-049, December 2004. (Revised October 2005.)
      • 2004
      • Chapter

      Institutional Pressure and Environmental Management Practices

      By: Magali Delmas and Michael W. Toffel
      Keywords: Management Practices and Processes; Corporate Social Responsibility and Impact; Environmental Sustainability
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      Delmas, Magali, and Michael W. Toffel. "Institutional Pressure and Environmental Management Practices." Chap. 10 in Stakeholders, the Environment and Society, edited by Sanjay Sharma and Mark Starik, 230–245. New Perspectives in Research on Corporate Sustainability. Cheltenham, U.K.: Edward Elgar Publishing, 2004.
      • October 2004 (Revised November 2004)
      • Case

      Mavens & Moguls: Creating a New Business Model

      By: Myra M. Hart, Victoria Winston and Kristin Lieb
      Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn, learns the business, builds a power network of industry experts and potential customers, and uses this expertise... View Details
      Keywords: Internet and the Web; Values and Beliefs; Work-Life Balance; Organizational Structure; Organizational Culture; Operations; Networks; Business Model; Growth Management; Business Growth and Maturation; Entrepreneurship; Growth and Development Strategy; Consulting Industry
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      Hart, Myra M., Victoria Winston, and Kristin Lieb. "Mavens & Moguls: Creating a New Business Model." Harvard Business School Case 805-050, October 2004. (Revised November 2004.)
      • September 2004 (Revised June 2005)
      • Case

      Otis Elevator: Accelerating Business Transformation with IT

      By: F. Warren McFarlan and Brian DeLacey
      Focuses on a major transformation of Otis Elevator's infrastructure. Led by the CEO, this transformation represents a remarkable long-term reengineering of all the processes of the firm to drive its operating costs down and service image up. The transformation is the... View Details
      Keywords: Transformation; Cost Management; Infrastructure; Business Processes; Organizational Change and Adaptation; Information Technology
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      McFarlan, F. Warren, and Brian DeLacey. "Otis Elevator: Accelerating Business Transformation with IT." Harvard Business School Case 305-048, September 2004. (Revised June 2005.)
      • September 2004
      • Case

      Valhalla Partners Due Diligence

      By: William A. Sahlman and Dan Heath
      The Valhalla Partners venture capitial firm introduced a new approach to the due-diligence process. An internal due-diligence report analyzes Telco Exchange, a startup company in the IT software space. An extended excerpt examines the trade-offs involved in the new... View Details
      Keywords: Communication Technology; Risk Management; Venture Capital; Business Plan; Corporate Entrepreneurship; Investment; Mobile and Wireless Technology; Corporate Finance; Financial Services Industry; Telecommunications Industry
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      Sahlman, William A., and Dan Heath. "Valhalla Partners Due Diligence." Harvard Business School Case 805-033, September 2004.
      • September 2004 (Revised August 2007)
      • Case

      Enterprise IT at Cisco (2004)

      By: Andrew P. McAfee, F. Warren McFarlan and Alison Berkley Wagonfeld
      Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad Boston became Cisco's new CIO in 2001, he found that managers were starting to get frustrated with the results of their... View Details
      Keywords: Management; Resource Allocation; Information Technology; Problems and Challenges; Business Ventures; Change Management; Entrepreneurship; Projects; Planning; Corporate Finance; Information Technology Industry
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      McAfee, Andrew P., F. Warren McFarlan, and Alison Berkley Wagonfeld. "Enterprise IT at Cisco (2004)." Harvard Business School Case 605-015, September 2004. (Revised August 2007.)
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