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  • 26 Jul 2011
  • First Look

First Look: July 26

different sources (e.g., food versus fire safety). Up Close and Personal: Developing Foundations for Leader Development through Personalization of Management Learning Authors:Gianpiero Petriglieri, Jack Wood, and Jennifer L. Petriglieri... View Details
Keywords: Sean Silverthorne
  • February 2025 (Revised April 2025)
  • Case

Institutional Neutrality, Restraint or Convenience?

By: Clayton S. Rose, Nicole Zelazko and Alexis Lefort
In the fall of 2023 and winter of 2024, college campuses across the U.S. experienced protests and encampments in the aftermath of the October 7, 2023 terrorist attack on Israel by the Islamist militant group Hamas, and Israel’s subsequent invasion of Gaza. These... View Details
Keywords: Distribution; Cost vs Benefits; Ethics; Governance; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Disruption; Communication Strategy; Higher Education; United States
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Rose, Clayton S., Nicole Zelazko, and Alexis Lefort. "Institutional Neutrality, Restraint or Convenience?" Harvard Business School Case 325-022, February 2025. (Revised April 2025.)
  • 28 Oct 2014
  • First Look

First Look: October 28

  Publications October 2014 John Wiley & Sons International Strategy: Context, Concepts and Implications By: Collis, David J. Abstract—This book is designed for every student who will be involved in managing and advising companies... View Details
Keywords: Carmen Nobel
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

company ravaged by a massive fire. "They were very upset," says Sucher, the MBA Class of 1966 Professor of Management Practice and Joseph L. Rice, III Faculty Fellow at HBS. "What upset them was how cavalier they thought... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 28 May 2008
  • First Look

First Look: May 28, 2008

practice but that contradicts earlier empirical work in academics. Relevance and Rigor: Executive Education as a Lever in Shaping Practice and Research Authors:Michael L. Tushman, Amy Fenollosa, Dan McGrath, Charles A. O'Reilly, and Adam... View Details
Keywords: Martha Lagace
  • January 1998
  • Case

Connecticut Spring and Stamping Corp. (C)

By: H. Kent Bowen, Massimo Russo and Steven J. Spear
Andy Youmans, executive vice president of CSSC, joins a group of U.S. executives on a tour of Japanese factories that practice the TPS. Three of the factories produce products similar to CSSC's, and even though they use similar equipment, they are significantly more... View Details
Keywords: Managerial Roles; Performance Improvement; System; Organizational Change and Adaptation; Performance Productivity; Training; Quality; Business Ventures; Competency and Skills; Production; Adoption
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Bowen, H. Kent, Massimo Russo, and Steven J. Spear. "Connecticut Spring and Stamping Corp. (C)." Harvard Business School Case 698-039, January 1998.
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

with the latest technological developments in the field, so they could make adequate purchasing decisions. Only a highly educated buyer would appreciate the advantages of a sophisticated product. Therefore, from the outset the company... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • June 2019
  • Teaching Note

CEWD: Closing the Skills Gap

By: William R. Kerr and Ted Smalley Bowen
Teaching Note for HBS No. 818-081. The teaching note presents background, case details, and teaching strategies, along with board plans and supporting graphics. View Details
Keywords: Competency and Skills; Training; Demographics; Economics; Education; Energy; Jobs and Positions; Intellectual Property; Labor; Knowledge; Leadership; Management; Marketing; Organizations; Outcome or Result; Performance; Personal Development and Career; Projects; Relationships; Risk and Uncertainty; Science; Technology; Energy Industry; North and Central America
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Kerr, William R., and Ted Smalley Bowen. "CEWD: Closing the Skills Gap." Harvard Business School Teaching Note 819-133, June 2019.
  • March 2023 (Revised January 2024)
  • Case

Deepa Bachu (A): Design Thinking at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Education; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (A): Design Thinking at Pensaar Design." Harvard Business School Case 923-026, March 2023. (Revised January 2024.)
  • March 2022
  • Case

Talent@Tencent

By: Tarun Khanna, Shu Lin and Nancy Hua Dai
On November 11, 2016, Xi Dan, Senior Vice President of Tencent, and Ma Yongwu, Dean of Tencent Academy, were discussing how Tencent could develop new capabilities to sustain its growth miracle and entry into new technologies, expansion into B2B businesses, and... View Details
Keywords: B2B; Talent and Talent Management; Training; Emerging Markets; Entrepreneurship; Globalization; Human Resources; Innovation and Management; Leadership Development; Business Strategy; Information Technology; Internet and the Web; China
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Khanna, Tarun, Shu Lin, and Nancy Hua Dai. "Talent@Tencent." Harvard Business School Case 722-413, March 2022.
  • 08 Jul 2002
  • What Do You Think?

Have We Carried the Concept of Alignment Too Far?

Summing Up Don't throw out alignment while fighting greed and ignorance in corporate governance Respondents to this month's column have spoken: The cause of investor mistrust of management is not the concept of alignment; it is, among... View Details
Keywords: by James Heskett
  • 29 May 2001
  • Research & Ideas

How Technological Disruption Changes Everything

Microsoft's lead. "Microsoft is getting disrupted," Christensen said. But the Harvard Business School? While HBS is clearly poised for significant growth and serving its markets well, such campus-based management View Details
Keywords: by Sean Silverthorne; Health
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

(Image credit: Harvard Business School) Some years ago at Harvard Business School, on classroom and office walls we posted a motto: “We all teach, we all learn, for life.” It was intended for faculty as well as students and staff. It reflected the View Details
Keywords: by James Heskett
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

companies that managed the restructuring process successfully, despite facing huge obstacles, to highlight "best practice" (although in several cases I did not know what the outcome would be when I first contacted the... View Details
Keywords: by Sean Silverthorne
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

Incentives, and Explicit Incentives Authors:Romana L. Autrey, Shane S. Dikolli, and D. Paul Newman Publication:Journal of Management Accounting Research (forthcoming) Abstract We examine a setting in which View Details
Keywords: Martha Lagace
  • 27 Aug 2013
  • First Look

First Look: August 27

avenues to address obstacles for Ensina!'s execution found in navigating national education policy and funding, forging partnerships with municipal and state governments, confronting widespread cultural perspectives on teaching as a... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

and compensation committees didn't do their jobs responsibly. But boards can only do so much — their members, after all, are part-timers. And while they're expected to be independent, they have to rely heavily on managers and auditors for... View Details
Keywords: by Garry Emmons
  • May 2021
  • Teaching Note

From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves'

By: Tsedal Neeley
Teaching Note for HBS Case Nos. 419-027 and 419-046. Thierry Breton, chairman and CEO of IT company Atos, faces a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he sees digital shockwaves... View Details
Keywords: Multinational Firms and Management; Transformation; Strategy; Disruption; Employees; Competency and Skills; Training; Organizational Culture; Digital Transformation; Information Technology Industry
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Neeley, Tsedal. "From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves'." Harvard Business School Teaching Note 421-096, May 2021.
  • October 1992 (Revised October 1993)
  • Case

MCI Communications Corporation: National Accounts Program (Condensed)

By: Frank V. Cespedes
Concerns the early stages of a major-account program at MCI, a telecommunications firm seeking to penetrate the corporate-account market. Among the issues are: 1) coordination of field sales efforts with national account selling efforts; 2) sales strategy for major... View Details
Keywords: Accounting; Decision Choices and Conditions; Training; Compensation and Benefits; Management Practices and Processes; Marketing Strategy; Groups and Teams; Sales
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Cespedes, Frank V. "MCI Communications Corporation: National Accounts Program (Condensed)." Harvard Business School Case 593-044, October 1992. (Revised October 1993.)
  • 26 May 2015
  • First Look

First Look: May 26

  Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO... View Details
Keywords: Sean Silverthorne
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