Maine - Publications - Faculty & Research

07 Dec 2016
HBS Case

Why Millennials Flock to Fintech for Personal Investing

a huge amount of operating costs. “They have a phone number and an email for customer service, and that’s about it,” says Viceira. “The main way they communicate with customers is through a blog.” Secondly, much of the cost for... View Details

Keywords: by Michael Blanding; Financial Services

16 Sep 2013
Research & Ideas

Earnings Calls That Get Lost in Translation

stumble. When answering questions off the cuff, they are more likely to use complex and convoluted speech that can be difficult for investors to decipher. "It is this real-time interaction that's the main barrier," Yu says. The... View Details

Keywords: by Dina Gerdeman

11 Jan 2000
Research & Ideas

Calling All Managers: How to Build a Better Call Center

institution meets and exceeds a customer's expectations in every interaction." In research focused on 11 major financial institutions, Frei, Evenson and Harker created a model demonstrating precise links among three main elements (or... View Details

Keywords: by Martha Lagace; Service; Financial Services

14 Dec 2018
Blog Post

The ABCs of Recruiting at HBS

us introduce ourselves. We are HBS CPD – Harvard Business School Career & Professional Development. A – Aldrich. Aldrich Hall is one of our main academic buildings where most MBA classes are held. If you are participating in an... View Details

Keywords: All Industries

05 Sep 2023
Blog Post

Solving Climate Change Starts with an Idea

closed, the conversation continued in the main Zoom room, and then folks exchanged phone numbers with one another to keep chatting. I also feared that participants might not generate ideas. While we focus five weeks on hands-on techniques... View Details

Web

Post-war PR Campaigns Reaching Wide Audiences | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content Exhibition Homepage Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion The Intersection of Public Relations and Photography Documenting the Wartime Effort Labor Practices Post-war PR... View Details

31 Jan 2025
News

New York, Boston Alumni Volunteer to Boost Small Businesses

they want help with. We want to know what’s really keeping them up at night. We use that information to match them with the coaches that have relevant expertise. The next session—the main one—is where the coaches give advice. That one is... View Details

Keywords: Margie Kelley

01 Dec 2022
News

Educating, Connecting, and Mobilizing Around Climate Change

Charles M. Williams Professor of Business Administration George Serafeim’s research increasingly focuses on the intersection between sustainability and digital transformation. Over the years his research has spanned four main areas:... View Details

Keywords: Jennifer Gillespie

26 Feb 2021
News

Latinx on Boards; High-Tech Reforestation

that bring diversity, equity, and inclusion to systemically significant institutions at the highest levels. “As an institutionally young club, one of our main goals is to connect with and tap the talent and experience of earlier Latinx... View Details

Keywords: Margie Kelley

25 Oct 2016
First Look

October 25, 2016

growing component of many firms' retailing strategies, particularly in the fashion industry. Outlet stores offer attractive prices in locations far from central shopping districts. The main perspectives on why outlet stores exist can be... View Details

Keywords: Sean Silverthorne

24 Mar 2008
Research & Ideas

Reducing Risk with Online Advertising

merchants? What should they know before signing a contract? A: The main insight in my paper is that default contract terms—obvious contract terms—are not the only possible terms. It may be that you pay most of your suppliers on standard... View Details

Keywords: by Martha Lagace; Video Game; Web Services

Profile

Aspa Lekka

managerial position. Even if I return to the same position as I had before, I will be much better at it. My main reason for an MBA is to be a better version of myself. At some point, I’d like to go back to Greece to help people realize... View Details

Keywords: Consulting

03 Sep 2024
Blog Post

Business of Animal Protection Club

literally trillions of animals. It’s hard to think of another environmental issue with this much potential for mass positive impact. The Business of Animal Protection (BOAP) is your gateway to these issues. We have three main focus areas:... View Details

04 Sep 2019
News

Putting the Game Within Reach

there’s a good chance you’d be able to replicate the experience in real life, too. What a dream. Next: Chris Marinak (MBA 2008) — Advanced statistics are the new foam fingers » Return to Level Up main page « View Details

10 Dec 2010
News

Notes from the Trenches

Technologies, a 3-D dental imaging company sold to 3M in 2006. “You do it by talking to people. We leveraged the fact that we were HBS students to talk to anyone and everyone.” Paley added that winning the BPC isn’t the main point, noting... View Details

Keywords: Julia Hanna; Management, Scientific, and Technical Consulting Services; Professional Services; Scientific Research and Development Services

23 Jan 2019
Sharpening Your Skills

Sports: Lessons for Managers

Sponsorship—Combining and Integrating Key Resources and Capabilities of International Sports Events and Their Major Sponsors This field-based study of the Union of European Football Associations and its main international sporting event,... View Details

Keywords: by Sean Silverthorne; Sports

01 Jun 2015
News

The Military and the MBA: Richard Kondo (MBA 1999)

When I graduated from HBS I thought I’d be applying my knowledge in the civilian sector, but I realized that my experiences in the corporate world and my MBA education have crossover value to the military, too. Return to The Military and the MBA View Details

Keywords: National Security and International Affairs; Government

01 Jun 2015
News

The Military and the MBA: Gene Markowski (MBA 1973)

went to West Point as well and spent some time in the military, then went to business school. The melding of the two experiences is important. Next: Lance Batchelor (MBA 1993) — Similarities between submarines, the classroom, and the boardroom » Return to The Military... View Details