Knowledge Work - Publications - Faculty & Research

26 Apr 2004
Research & Ideas

A Clear Eye for Innovation

preparing for the innovations that will define the future. This mental balancing act can be one of the toughest of all managerial challenges—it requires executives to explore new opportunities even as they work diligently to exploit... View Details

Keywords: by Charles A. O'Reilly III & Michael L. Tushman

28 Jul 2003
Research & Ideas

It’s India Above China in New World Order

will be tomorrow." How these two models play out has great significance not just for Asia but also for other parts of the world that want to benefit from their lessons and avoid their mistakes. Huang and Khanna recently collaborated on an e-mail interview with HBS... View Details

Keywords: by Martha Lagace

27 Jan 2003
Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

with HBS Working Knowledge editor, Sean Silverthorne, Porter discusses the importance of cluster research and the value of the CMP. Silverthorne: How can data from the Cluster Mapping Project help... View Details

Keywords: by Sean Silverthorne

03 May 2004
Research & Ideas

Business History around the World

Churchwell: What inspired your work analyzing the study of business history around the world? Geoffrey Jones: There were two main factors driving our desire to bring together this survey of the current state of business history worldwide.... View Details

Keywords: by Cynthia Churchwell

29 May 2006
What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

emphasis on services naturally accompany the growth of a knowledge society, representing an insurance policy for the continuance of innovation and progress necessary to maintain world economic leadership? What do you think? Original... View Details

Keywords: by James Heskett; Service

26 Sep 2007
Sharpening Your Skills

Sharpening Your Skills: Negotiation

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: How can I negotiate more skillfully and... View Details

05 Aug 2024
Research & Ideas

Watching for the Next Economic Downturn? Follow Corporate Debt

State of Finance? What the Rise of Far-Right Politics Says About the Economy in an Election Year Now Is the Time for Entrepreneurs to Play Offense Feedback or ideas to share? Email the Working Knowledge team... View Details

Keywords: by Rachel Layne

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

knowledgeable salespeople with "deep expertise in the categories they served." Against Amazon and other online retailers, these advantages fade. Online retailers have appropriated the strengths of category killers, and can offer wider... View Details

Keywords: Re: Rajiv Lal; Retail

27 Mar 2007
First Look

First Look: March 27, 2007

Working PapersFrom Manufacturing to Design: An Essay on the Work of Kim B. Clark Authors:Sylvain Lenfle and Carliss Y. Baldwin Abstract Kim Clark occupies a unique place in management scholarship. As a... View Details

Keywords: Martha Lagace

08 Nov 2024
Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

African people, businesses, and nations are becoming increasingly stressed by climate-related perils like droughts, river flooding, extreme heat, and rising sea levels. This is leading not only to the destruction of assets but also challenges to lives and... View Details

Keywords: by John Macomber; Green Technology; Energy

11 Oct 2022
Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas to share? Email the Working... View Details

Keywords: by Rachel Layne; Financial Services

14 Jan 2015
Research & Ideas

Thriving in the Turbulence of Emerging Markets

build successful businesses. The desire to capture the scale of this change is the ambitious goal of Harvard Business School's Creating Emerging Markets project, whose new website was profiled in HBS Working View Details

Keywords: by Geoffrey Jones; Manufacturing; Auto

18 Nov 2021
Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

shared benefits; they don’t just benefit IBM. Making systems better for everybody is also good for your company. About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image: iStockphoto/Vladimir... View Details

Keywords: by Kristen Senz

22 Apr 2002
Lessons from the Classroom

Entrepreneurship: It Can Be Taught

first place), then what we do is to give them some tools and techniques to improve their odds of success. RH: We can't guarantee that every HBS graduate is going to be a great entrepreneur, but we can teach a body of knowledge that... View Details

Keywords: by Staff

15 Jul 2008
First Look

First Look: July 15, 2008

Working PapersInvestable Tax Credits: The Case of the Low Income Housing Tax Credit Authors:Mihir A. Desai, Dhammika Dharmapala, and Monica Singhal Abstract The Low Income Housing Tax Credit (LIHTC) represents a novel tax expenditure... View Details

Keywords: Martha Lagace

30 Apr 2001
Research & Ideas

Big Companies, Big Opportunities—Big Questions

for corporate groups in Latin America from working within protected economies and industries to being completely open to the global economy," he said. "We're going to have to be much more entrepreneurial than we were in the... View Details

Keywords: by Julie Jette

01 Oct 2024
Research & Ideas

How Politics Drives Business Decisions in a Polarized Nation

How Partisan Politics Play Out in American Boardrooms What the Rise of Far-Right Politics Says About the Economy in an Election Year Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Jay Fitzgerald

31 Oct 2004
Research & Ideas

Bypass Marketing: Are Docs Influenced?

brand over another based on their patients' requests? A recent study, Physicians Report on Patient Encounters Involving Direct to Consumer Advertising, focused on one aspect of pharma DCTA: What do physicians think about all of this? What follows is an HBS View Details

Keywords: by Manda Salls

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

workforces. But working through this process and profitably growing the combined businesses are arguably much easier tasks when the merging parties are financially stronger. American's bankruptcy reorganization (as well as those of... View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

31 Oct 2004
What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

view that the term "crowd" might be a bit extreme in describing effective management processes. For example, John Baxter suggests that "a group of knowledgeable 'veterans' ... in conjunction with others from the external... View Details

Keywords: by James Heskett

Publications