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  • 24 Feb 2016
  • Research & Ideas

Why It's Best to Take Tests Early in the Day

Gino, a behavioral scientist, was working on a project about how time of day affects job interviews. (Note to job-hunters: Try to book a morning interview slot.) “As it turns out, the later one interviews in... View Details
Keywords: by Carmen Nobel; Education
  • Web

Resources - Christensen Center for Teaching & Learning

Comprehensive look at what constitutes an effective case: developing an idea; considering the teaching aspect of the case; working with companies on field research, interviews, and follow-up; and elements of case writing. 1998 Writing Cases and Teaching Notes by E.... View Details
  • Blog

Eight Steps to Board Success for Female Executives

resources that can help women find the right corporate board. Step 5: Research Each Opportunity Thoroughly and Prepare for the Interviews When an opportunity comes, you want to find out as much as you can about that company. Start with... View Details
  • Web

Batten Hall | About

into a multimedia enterprise consisting of dozens of newspapers and specialty publications, several television stations, and, most notably, The Weather Channel. See the April 2002 Working Knowledge story or hear Frank Batten in an View Details
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

just one generation away from slavery. [div class=infogram-embed data-id=_/J7l1CMM7ky86fk3Wh7qQ][/div] Video Click Here Ken Frazier talks with Tsedal Neeley.) Interview Transcript Tsedal Neeley: Before we talk about vaccines and other... View Details
Keywords: by Staff; Pharmaceutical
  • Web

Social Enterprise - Faculty & Research

interview with Paine, Conway discusses the committee's creation and provides an insider's perspective on what has made it so effective. 2014 Article Corporate Social Responsibility Reporting in China: Symbol or Substance? By: Christopher... View Details
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

very well. We do a variety of formal and informal interviews to understand who they’d feel comfortable taking a bet on, and then we do a lot of work with the borrower to come up with a personalized repayment schedule that matches their... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

Edmondson, who chairs the Doctoral Programs and teaches in the Technology and Operations Management unit. "To cite one example, former HBS doctoral student Jim Detert and I interviewed some 200 people of all ranks and functions in a... View Details
Keywords: by Garry Emmons
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

recommend approaching early-days hiring: First 20-30 employees. If you have inexperienced managers, review candidate resumes together with them and establish selection guidelines for what qualifies a candidate for a round of interviews. Be part of the View Details
Keywords: by Julia Austin
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

But he’s not talking about the typical ways companies gather input, such as through employee surveys, interviews by external consultants, or even one-on-one conversations between key managers and the CEO. These seldom move an organization... View Details
Keywords: by Dina Gerdeman
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

obtained through interviews with employees or by direct observation. There is no need to conduct surveys, although in large organizations, surveying employees may help. It is important to stress, though, that the question is not about the... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 30 May 2024
  • News

How to Have Effective Conversations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling books The Power of... View Details
  • 2017
  • Book

The Language of Global Success: How a Common Tongue Transforms Multinational Organizations

By: Tsedal Neeley

For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an... View Details

Keywords: Communication; Residency; Corporate Strategy; Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Brazil; France; Germany; Indonesia; Japan; Taiwan; Thailand; United States
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  • 2022
  • Working Paper

Rethinking Explainability as a Dialogue: A Practitioner's Perspective

By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh
As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between... View Details
Keywords: Natural Language Conversations; AI and Machine Learning; Experience and Expertise; Interactive Communication; Business and Stakeholder Relations
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  • 2022
  • Working Paper

The Disagreement Problem in Explainable Machine Learning: A Practitioner's Perspective

By: Satyapriya Krishna, Tessa Han, Alex Gu, Javin Pombra, Shahin Jabbari, Steven Wu and Himabindu Lakkaraju
As various post hoc explanation methods are increasingly being leveraged to explain complex models in high-stakes settings, it becomes critical to develop a deeper understanding of if and when the explanations output by these methods disagree with each other, and how... View Details
Keywords: AI and Machine Learning; Analytics and Data Science; Mathematical Methods
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  • 2006
  • Dissertation

Enterprise Risk Management in Action

By: Anette Mikes
The new Basel regulatory initiatives and a burgeoning risk management literature signify the rise of enterprise risk management (ERM) in the financial services sector. However, very little is known of the roles that risk management plays in organizations and how it... View Details
Keywords: Banks and Banking; Risk Management; Practice; Governance Controls; Value; Strategy; Financial Services Industry
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  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

Amazon and other online retailers. Raffaelli is a field researcher by training. His study on independent bookselling includes more than 200 interviews and focus groups with bookstore owners, publishers, and prominent authors; field visits... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
  • 25 Apr 2023
  • Blog Post

How Short Intensive Programs (SIPs) Transform Your MBA Learning Journey

students. We interviewed two students about their experiences with SIPs, taking a closer look at their time in the Spiritual Lives of Leaders and Personal Finance courses. Tricia Peralta (MBA 2024) - Spiritual Lives of Leaders Why did you... View Details
  • 22 Nov 2023
  • News

So You Want to Join a Startup

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels of an underground hotel... View Details