Publications

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2017
Chapter

Institutional Theory and the Natural Environment: Building Research Through Tensions and Paradox

By: P. Devereaux Jennings and Andrew J. Hoffman

The focus of institutional theory is directed towards an understanding of situations where context is strong and binding, yet subtly experienced; where agency is often diffuse, embodied in an arrangement or system of actors rather than in an individual; and where... View Details

Keywords: Institutional Theory; Natural Environment; Research

2016
Book

Revolutionizing Innovation: Users, Communities, and Open Innovation

By: Dietmar Harhoff and Karim R. Lakhani

The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process, which emphasize users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation... View Details

Keywords: Innovation and Management; Transformation; Collaborative Innovation and Invention

Together with Prof. Daniel F. Spulber (Kellogg School of Management at Northwestern University), I edit the Journal of Economics & Management Strategy (JEMS), the leading academic journal on the economics of strategy. JEMS is based at Harvard Business... View Details

03 Jun 2002
Research & Ideas

How to Succeed With Your New Boss

unrealistic and have to work to reset them. Also you should take care, as part of your broader effort to secure early wins, to under-promise and over-deliver. The style conversation. In this conversation you work to understand how you and your new boss can best View Details

Keywords: by Michael Watkins

19 Mar 2013
First Look

First Look: March 19

negotiation have much in common. Specifically, both involve the interaction of motivated agents with distinct interests, perceptions, and values (especially in high-stakes contexts). As a result, robust strategy, creativity, and nimble... View Details

Keywords: Sean Silverthorne

Web

Career Re-Entry & Flexible Work - Alumni

learning, support and opportunities through interactive group programming. Inspiring Capital The Return with Purpose Fellowship is a year-long experiential learning program with exposure to Inspiring Capital's broader social impact... View Details

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

extent, often tolerate, expect, or even praise the selfish pursuit of personal gain. This makes the business environment quite different from many other social environments in which we interact with other people. Few of us want to be... View Details

Keywords: by Lane Lambert

Research Summary

Design Driven Innovation

By: Roberto Verganti

Firms, managers and scholars have often balanced between two approaches to innovation: user centered (where incremental innovation is pulled by the market) and technology push (where innovation comes from breakthrough development in technologies). However there is a... View Details

Research Summary

Financing New Business Formation

By: Paul A. Gompers

New business creation has become a potent force for economicdevelopment in the United States. Prior to 1980, large firms created the majority of new jobs in the American economy. While considerable debate rages over whether small firms are the source of recent job... View Details

2021
Working Paper

Supply- and Demand-Side Effects in Performance Appraisals: The Role of Gender and Race

By: Iris Bohnet, Oliver P. Hauser and Ariella Kristal

Performance reviews in firms are common but controversial. Managers’ subjective appraisals of their employees’ performance and employees’ self-evaluations might be affected by demographic characteristics, interact with each other as self-evaluations are typically... View Details

Keywords: Performance Appraisals; Gender; Race; Performance Evaluation

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July – August 2011
Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker

Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details

Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry

21 Feb 2013
HBS Seminar

Rodrigo Wagner, Tufts University

Research Summary

Overview

Pushing decision authority downward and increasing employee autonomy have become watchwords for the modern organization. Leaders of contemporary organizations view efforts to replace “command and control” systems with less-hierarchical approaches to organizing as... View Details

Keywords: Formalization; Teams; Decentralization; Hierarchy; Organizational Design; Organizational Structure; Self-managing Organizations; Future Of Work; Flat Organization

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

determine the platforms' ability to create viable ecosystems by getting the relevant sides on board, generating interactions among them, and extracting profits. Vertical scope has to do with the decision of whether or not to integrate... View Details

Keywords: by Sean Silverthorne; Technology

Web

Running a Program/Submitting a Job - Research Computing Services

of CPUs). These are submitted to and run as either interactive or batch jobs under the LSF scheduler, depending on which interface you use. Please refer to the subsections below for detailed instructions on how to run the default... View Details

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

organizations. The authors saw an increase in turnover within communities, meaning silos were less stable after employees began working more regularly from home. “The observed changes suggest that serendipitous, in-person interactions... View Details

Keywords: by Jay Fitzgerald

Web

People - Behavioral Finance & Financial Stability

the National Bureau of Economic Research from 2011 to 2018. His research is in the areas of behavioral finance, corporate finance, and capital markets, with a primary focus on the interactions among corporate finance, investor behavior,... View Details

2025
Book

Talk: The Science of Conversation and the Art of Being Ourselves

By: Alison Wood Brooks

We all struggle with difficult conversations, but we're often not very good at easy ones either. Though we do it all the time, conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and... View Details

Keywords: Interpersonal Communication