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  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

it's often hard to know whether you've received the service you've contracted to receive and have paid for. You've got a bill. Have you also received the benefit of the service—the customers? Certainly you have some customers, but are... View Details
Keywords: by Martha Lagace; Web Services; Web Services
  • 2024
  • Working Paper

What Drives Variation in Investor Portfolios? Estimating the Roles of Beliefs and Risk Preferences

By: Mark Egan, Alexander MacKay and Hanbin Yang
We present an empirical model of portfolio choice that allows for the nonparametric estimation of investors' (subjective) expectations and risk preferences. Utilizing a comprehensive dataset of 401(k) plans from 2009 through 2019, we explore heterogeneity in asset... View Details
Keywords: Stock Market Expectations; Demand Estimation; Retirement Planning; Defined Contribution Retirement Plan; 401 (K); Finance; Investment Portfolio; Investment; Retirement; Behavioral Finance; Financial Services Industry; United States
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  • February 2017
  • Teaching Note

The Tate's Digital Transformation

By: Jill Avery
John Stack was the visionary Head of Digital Transformation at the Tate, a collection of four major art galleries in the UK, including Tate Modern, the most visited gallery devoted to modern and contemporary art in the world. Stack was the architect of the Tate’s... View Details
Keywords: Digital; Ecommerce; Experience; Customer Experience; Customer Relationship Management; Channel Management; Museums; Arts Marketing; Nonprofit; Marketing; Marketing Channels; Marketing Strategy; Customer Focus and Relationships; Digital Marketing; Digital Strategy; Social Media; E-commerce; Entertainment and Recreation Industry; Fine Arts Industry; England; United Kingdom; Europe
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  • September 2022 (Revised January 2023)
  • Case

DBS: Purpose-Driven Transformation

By: Ranjay Gulati, Adina Wong, Dawn H. Lau and Joseph Mesfin
Singapore-based bank DBS went through three waves of purpose-driven transformation, overhauling the bank’s systems, upgrading employee skills, and re-centering its customer focus, with the bank’s purpose growing bolder with each key milestone achieved. Find out how the... View Details
Keywords: Transformation; Alignment; Business Strategy; Balanced Scorecard; Technology Adoption; Mission and Purpose; Change Management; Financial Services Industry; Financial Services Industry; Asia; Singapore
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  • 11 Apr 2023
  • Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

are looking at the retail sector, you are puzzled why Amazon is doing well the way it is, and why Walmart is doing poorly the way it is. Well, Amazon is going through the roof because it’s a technology company in many respects—and it’s View Details
Keywords: by Danielle Kost; Financial Services; Financial Services; Financial Services; Financial Services
  • 12 Mar 2021
  • News

My Favorite Case

entrepreneurial culture relative to its Wall Street counterparts, but competition in the investment banking industry is intensifying in 1997 due to a wave of mega-mergers. The new combined banking entities are able to offer customers a broader array of products and... View Details
Keywords: Educational Services; Educational Services
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

principally relies on employers to select skilled immigrants through programs like the H-1B visa. “There are many pros and cons for each route, with the employer-based approach allowing firms to find candidates they really want and also screen on softer View Details
Keywords: by Michael Blanding; Service; Service; Service
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

with the challenges of scaling up as well as huge opportunities in managing rapid growth. These countries also provide an innovation platform to justify tailoring and inventing products and services just for them. Khanna: Think about... View Details
Keywords: by Martha Lagace

    Joseph L. Bower

    JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade.  He has served in many administrative roles... View Details

    Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
    • Web

    Systems Integration - Institute For Strategy And Competitiveness

    Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Systems Integration Systems Integration Effectively integrated care in multiple locations is an... View Details
    • Web

    Rigorous research, rooted in practice | About

    developing corporate relationships with potential FIELD Global Immersion partners. Africa Asia-Pacific California Europe Japan Latin America Middle East & North Africa Mid-US South Asia Baker Library | Bloomberg Center Delivering distinctive View Details
    • 26 Aug 2024
    • Blog Post

    HBS Lingo 101

    nonprofits, and government organizations—complete with the constraints and incomplete information found in real business issues—and places the student in the role of the decision maker. Students will read 500 cases during their two years... View Details
    • Web

    Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow - MBA

    Entrepreneurship Summer Fellow , working to address the labor shortage within the restaurant industry, developing service models to protect and empower restaurant workers, and providing the tools for restaurant owners to become better... View Details
    • Web

    Planned Giving - Alumni

    practice. Let's Work Together Anne McClintock Senior Director of Development, Planned Giving 877-448-3864 (toll free) pg@hbs.edu Request More Information Request More Information FAQ What is planned giving?... View Details
    • 01 Aug 1998
    • News

    Spangler Family Gift Endows New Campus Center

    Spangler embarked on an ancillary career of public service in education at the local, county, and state level. He was chairman of the state's Board of Education in 1986 when the University of North Carolina named him its fourteenth... View Details
    Keywords: Nancy O. Perry
    • January 2003 (Revised June 2003)
    • Case

    Adams Capital Management: March 2002

    By: G. Felda Hardymon, Josh Lerner and Ann Leamon
    In March 2002, the five partners of Adams Capital Management (ACM), a venture capital firm investing in information technology telecommunications with $700 million under management, gathered to discuss whether they should change their strategy in view of the prolonged... View Details
    Keywords: Decision Choices and Conditions; Economic Slowdown and Stagnation; Venture Capital; Investment Portfolio; Business or Company Management; Partners and Partnerships; Business Strategy; Financial Services Industry
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    • October 2021 (Revised December 2021)
    • Case

    PhonePe: Democratizing Payments in India

    By: Michael Chu and Rachna Tahilyani
    The co-founders of PhonePe, India’s leading digital payment platform are considering pursuing various growth opportunities in a huge country just entering the digital age. In a highly competitive industry, the founders are keenly aware that making the right choices is... View Details
    Keywords: Digital Platform; Digital Banking; Business Strategy; Growth and Development Strategy; Decision Choices and Conditions; Corporate Entrepreneurship; Digital Platforms; Financial Services Industry; Asia; India
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    • 13 Mar 2007
    • First Look

    First Look: March 13, 2007

    projects conducted by clinical managers at the National Health Service in the United Kingdom. My findings suggest that social position is an important enabling condition for divergent organizational change, and is a determinant as well of... View Details
    Keywords: Martha Lagace
    • 01 Jun 2024
    • News

    From Chalkboards to Chatbots

    Artwork/animation by Greg Meeson/hitandrunmedia.com; shutterstock.com Generative artificial intelligence (GenAI) is reshaping our world at an unprecedented pace, becoming an integral part of how we live, work, and interact. It is therefore critical for current and... View Details
    • Web

    Accounting & Management Awards & Honors - Faculty & Research

    David Peter. Jonas Heese : Runner-up for the 2022 International Corporate Governance Society (ICGS) Annual Conference Best Paper Award for “Does Information Technology Reduce Corporate Misconduct?” with Joseph Pacelli. Joseph Pacelli :... View Details