Gains From Multinational Production - Publications - Faculty & Research

30 Jun 2020
Book

Capitalism Is More at Risk Than Ever

local managers’ recognition that a cardiac pacemaker from the US was simply too expensive. They imagined how far cheaper technology could accomplish the task. That was the basis for a decision to invest in such a View Details

Keywords: by Martha Lagace

06 Mar 2025
Blog Post

IFC India 2025: Sustainability in Action: Inside Hindustan Unilever’s Public Sanitation and Plastic Recycling Facilities

Professor Vikram Gandhi’s Immersive Field Course (IFC) “Development while Decarbonizing: India’s Path to Net-Zero" delved into the critical aspect of decarbonization and sustainability goals amid India's rapid development. The course presented an opportunity for... View Details

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details

Keywords: by James Heskett

01 Jan 2011
News

Hüsnü Özyeğin, MBA 1969

services industry that includes supermarket chains, shopping malls, wind energy, and banks. Both his son, Murat (MBA 2003), and daughter, Aysecan (who holds an MBA from Stanford), work closely with him. "I'm still a hands-on manager of my... View Details

01 Dec 2000
News

Latin America's Decade

In One Hundred Years of Solitude, his epic allegory of Latin American history and sensibility, novelist Gabriel García Márquez describes how a revolutionary technology from the outside world is brought to the sleepy, archetypal hamlet of... View Details

Keywords: Garry Emmons and Julia Hanna; Latin America; research; infrastructure; Hospitality; Securities, Commodities, and Other Financial Investments; Finance; Management, Scientific, and Technical Consulting Services; Professional Services

24 May 2017
News

John H. McArthur, MBA 1959, DBA 1963

Founding Cochair, Partners HealthCare 1995 Retires from HBS 1995 Named Senior Advisor to the President of The World Bank 1997 John and Natty McArthur University Professorship established at Harvard 1999 McArthur Hall dedicated at HBS 2002... View Details

Keywords: Susan Young

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product... View Details

Keywords: by Jim Aisner; Retail

06 Nov 2006
Research & Ideas

How South Africa Challenges Our Thinking on FDI

at maximum efficiency because they didn't have much competition from abroad, but given the environment within South Africa, the strongest ones had come to survive and existed in the form of large conglomerates. When the economy opened up... View Details

Keywords: by Martha Lagace

01 Dec 2021
What Do You Think?

How Will the Metaverse Affect Productivity?

Metaverse to affect productivity. Will it follow patterns associated with many new technologies—that is, disappoint us for a number of years? Or will the innovations in how we work and collaborate in the Metaverse be so profound that real (whether measured or not)... View Details

Keywords: by James Heskett

05 Oct 2016
Research & Ideas

Why Don't More People Get Flu Shots at Work?

With a yearly price tag of roughly $87 billion in lost productivity and adverse health consequences, the flu is nothing to sneeze at. It’s no surprise that workplace flu vaccination clinics have gained... View Details

Keywords: by Roberta Holland; Health

13 Jan 2009
First Look

First Look: January 13, 2009

biotechnology leaders need to understand clinical trial management. Likewise, with a growing variety of new product introductions requiring pre-market testing, managers and analysts in many business sectors will benefit View Details

Keywords: Martha Lagace

01 Mar 2016
News

HBS Fund Helps Fuel Faculty Research and New Learning Experiences

A. Eugene Kohn explained how an idea moves from drawing board to skyscraper, after which students toured the site. They also met with US Ambassador to the UN Samantha Power and Sir James Wolfensohn (MBA 1959), former president of the... View Details

Web

Global Entrepreneurship - Course Catalog

China, and Estonia. These success stories highlight why promoting entrepreneurship globally has become an important policy agenda. From the perspective of entrepreneurs and investors, however, little research has been devoted to providing... View Details

01 Dec 2015
News

Complements to the Case Method

multimedia simulation “Strategic Brew” engages students in a fast-paced exercise in strategic decision- making. The goal of the simulation is to show, rather than tell, students how to strategize. Working in teams, students gain practical... View Details

04 Mar 2025
Blog Post

WesTrek 2025: Exploring the future of tech in Silicon Valley

lasting relationships, this year’s WesTrek left students with unforgettable experiences and a fresh perspective. As they returned to campus, many felt inspired to carve their own paths — ones shaped by the knowledge, connections, confidence, and insights View Details

Keywords: Technology

21 Dec 2010
First Look

First Look: December 21

lead to reduced economic productivity subsequent to exposure to temptation. Using a design inspired by the classic "Marshmallow Test," we report data from a field experiment in which children... View Details

29 Apr 2016
News

The First Five Years: Kelly McKenna (MBA 2015)

are the most enjoyable and most challenging parts of your job? “I enjoy watching our team continually bring new things to life, together; learn from mistakes; and gain comfort and trust with one another. I... View Details

11 May 2017
News

Going with the Flow

humor, however, is a no-nonsense approach to business performance that stems from Fisher’s upbringing as the daughter and granddaughter of rural central Pennsylvania entrepreneurs who taught her that great ideas can be backed with the... View Details

Keywords: Robert S. Benchley

Web

Online Creating Brand Value Course | HBS Online

resonate with consumers and give your company a competitive edge. 6 weeks 3-8 hours per week 5 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What you earn . Overview Syllabus... View Details

06 Feb 2007
First Look

First Look: February 6, 2007

and economist Warren Persons, gained international renown for its three-curve A-B-C chart, which rendered business fluctuations as the ebb and flow of speculation (A), business (B), and banking (C). The service was directed by C. J.... View Details