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  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

sends them into the field to help distribute glasses to children in need. The departing team member went to a school in a tough neighborhood in the Bronx to present a new pair of eyeglasses to an eighth grader with severely impaired... View Details
Keywords: by Ranjay Gulati

    Paul Hamilton

    Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
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    • March 2018 (Revised March 2018)
    • Teaching Note

    OpenInvest

    By: Boris Vallee and Caitlin Reimers Brumme
    Founded by a team of hedge fund and NGO alumni, OpenInvest launched its platform in 2015 to enable retail investors to tailor their portfolio to their personal values in an automated way, for instance by screening out weapon manufacturers stocks or overweighting LGBTQ... View Details
    Keywords: Socially Responsible Investing; Investing For Impact; Robo-advisors; Investment; Values and Beliefs; Customization and Personalization; Technology; Financial Services Industry
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    • Article

    Creating Value Together

    By: Maxim Sytch and Ranjay Gulati
    Conventional wisdom suggests that companies should avoid growing dependent on their business partners. If one company, the thinking goes, grows too dependent on a counterpart by getting the entire input for a particular activity from it and is not able to switch... View Details
    Keywords: Supply Chain Management; Performance Improvement; Partners and Partnerships; Power and Influence; Value Creation
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    • Research Summary

    Overview

    Professor MacKay combines theory and measurement to deliver new insights about price competition and consumer preferences. In current and published papers, his research addresses how strategic pricing decisions may be influenced by algorithms, long-term contracts,... View Details

    Keywords: Price Effects; Competition Policy; Algorithms; Online Competition; Dynamic Pricing; Beliefs; Preferences; Preference Heterogeneity; Preference Measurement; Competition; Microeconomics; Strategy; Integration; Cooperation
    • March 2025 (Revised March 2025)
    • Case

    Good for the Seller, Good for the Buyer and Good for Society: Sampo-yoshi, Sustainability and Trust at ITOCHU

    By: Sandra J. Sucher and Bethelehem Y Araya
    In 2024, ITOCHU CEO Masahiro Okafuji was at a crossroads. As the thirteenth CEO since ITOCHU’s founding in 1858, he had fueled the company’s growth since 2011 by bringing ITOCHU’s founding philosophy of Sampo-yoshi (good for the seller, good for the buyer and... View Details
    Keywords: Sustainability; Trust; Profit; Growth and Development Strategy; Organizational Change and Adaptation; Mission and Purpose; Corporate Social Responsibility and Impact; Environmental Sustainability; Japan
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    • September 2015
    • Article

    Design and Implementation of a Privacy Preserving Electronic Health Record Linkage Tool in Chicago

    By: Abel Kho, John Cashy, Kathryn Jackson, Adam Pah, Satyender Goel, Jorn Boehnke, John Eric Humphries, Scott Duke Kominers and et al.
    Objective
    To design and implement a tool that creates a secure, privacy preserving linkage of electronic health record (EHR) data across multiple sites in a large metropolitan area in the United States (Chicago, IL), for use in clinical... View Details
    Keywords: Information; Customers; Safety; Rights; Ethics; Entrepreneurship; Health Care and Treatment; Health Industry; Chicago
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    • January 2008
    • Article

    Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things

    By: Clayton M. Christensen, Stephen P. Kaufman and Willy C. Shih
    Most companies aren't half as innovative as their senior executives want them to be (or as their marketing claims suggest they are). What's stifling innovation? There are plenty of usual suspects, but the authors finger three financial tools as key accomplices.... View Details
    Keywords: Investment; Innovation and Management; Growth and Development Strategy; Business and Shareholder Relations; Prejudice and Bias; Value Creation
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    • Research Summary

    Making Markets Work: An Executive Education Program for Africa

    By: Debora L. Spar
    In the last decades of the 20th century economic growth was distributed unevenly across the world. While some countries experienced sustained and unprecedented prosperity, others fell further and further behind. This widening gap was particularly evident in Africa,... View Details
    • November–December 2015
    • Article

    Active Postmarketing Drug Surveillance for Multiple Adverse Events

    By: Joel Goh, Margrét V. Bjarnadóttir, Mohsen Bayati and Stefanos A. Zenios
    Postmarketing drug surveillance is the process of monitoring the adverse events of pharmaceutical or medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical... View Details
    Keywords: Drug Surveillance; Health Care; Stochastic Models; Queueing; Diffusion Approximation; Brownian Motion; Health Care and Treatment; Analytics and Data Science; Analysis
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    • 01 Dec 2023
    • News

    Rounding the Bend

    Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details
    Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing
    • Web

    Reconceiving Products & Markets - Institute For Strategy And Competitiveness

    safety, health, education, nutrition, living with disability, housing, financial security, etc.) Opening new markets by serving unmet needs in underserved communities, which often requires redesigned products or different distribution... View Details
    • 30 May 2023
    • Research & Ideas

    Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

    mean and the distribution around that, and then look at the overall shape of what we get, and determine whether we are actually getting something that looks like a realistic demand curve or not,” Israeli explains. When the GPT prompt... View Details
    Keywords: by Kristen Senz
    • August 2019
    • Case

    Walmart's Omnichannel Strategy: Revolution or Miscalculation?

    By: Ramon Casadesus-Masanell and Karen Elterman
    This case describes Walmart's omnichannel strategy in 2018 as it battled Amazon for online retail market share. The case discusses Walmart's early forays into online retail, as well as its 2018 strategy, which aimed to integrate Walmart's enormous brick and mortar... View Details
    Keywords: Acquisition; Strategy; Internet and the Web; Distribution; Distribution Channels; Competition; Retail Industry; Bentonville; Arkansas; New Jersey; Seattle; United States
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    • Web

    Baker Library / Bloomberg Center | About

    Internet service. The space also houses some historical treasures for the School, including the Written Analysis of Cases slot; the Baker 20 case distribution center; a rendering of the original Baker Library stacks and grille; and an... View Details
    • Web

    Online Business Analytics Course | HBS Online

    conclusions about the larger population and craft sound survey questions. Highlights Sampling Calculating Confidence Intervals Show Hide Details Concepts Creating Representative and Unbiased Samples The Normal Distribution Confidence... View Details
    • 18 Jan 2022
    • Research & Ideas

    How Eliminating Non-Competes Could Reshape Tech

    a global soft drink manufacturing and distribution network; that knowledge is spread out among many people at Coca-Cola. He would need access to years of data on marketing efforts, consumption patterns, etc. He would need to walk out with... View Details
    Keywords: by Kristen Senz; Technology
    • 29 Aug 2022
    • Op-Ed

    Income Inequality Is Rising. Are We Even Measuring It Correctly?

    distributions. Instead, after comparing 17 different measures, we find that a measure comprised of two separate variables—called the Ortega parameters—reflect the best-fitting model for our dataset of over 3,000 income distributions at... View Details
    Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser
    • 01 Dec 2023
    • News

    Case Study: Staking a Claim

    Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of... View Details
    Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
    • Web

    HBS - Financials | Supplemental Financial Information

    revenues (including current use gifts and distribution from the endowment). In fiscal 2022, the School’s total revenues increased by $161 million, or 20 percent, to $966 million from $805 million in the prior year, primarily reflecting... View Details