Publications

April 2025 (Revised May 2025)
Case

Adobe: GenAI Opportunity or Threat?

By: Sunil Gupta, Rajiv Lal and Allison Ciechanover

In December 2022, Adobe CEO Shantanu Narayen faced a pivotal strategic decision due to the rapid rise of generative AI image models from OpenAI, Midjourney, and StabilityAI. Adobe, a leader in digital media and marketing software with a 40-year legacy of innovation and... View Details

Keywords: Customer Relationship Management; Ethics; AI and Machine Learning; Trust; Business Strategy; Technology Industry; San Jose

22 Feb 2024
Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

underpin this technology typically subsume the information that users enter, helping the software provide better answers over time. Working Knowledge spoke with Seth Neel, an expert on machine “unlearning” who is an assistant professor at Harvard View Details

Keywords: by Rachel Layne; Technology; Information Technology

14 Mar 2023
Blog Post

How I Spent My 2+2 Deferral: Dyllan Muller

In my second year of undergrad at Tulane University, I started thinking about life after graduation. I had always loved the intersection of science and business and was pursuing a dual degree in both Chemical Engineering and Management. I... View Details

Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

Blavatnik Fellowship in Life Science Entrepreneurship Blavatnik Fellowship in Life Science Entrepreneurship Building Businesses around Breakthrough Science 24 AUG 2017 Harvard Business School The Science of... View Details

August 2024
Case

Scaling Seven Starling

By: Ryan W. Buell and Carin-Isabel Knoop

Seven Starling, a maternal mental health startup, is scaling its digital clinic model. Seven Starling addresses perinatal mental health challenges by providing licensed therapists, peer support, and medication to mothers across five states, with a hybrid care model... View Details

Keywords: Business Model; Business Startups; Health Care and Treatment; Growth and Development Strategy; Mission and Purpose; Health Industry

01 Dec 2023
News

The Exchange: Help Wanted

emerged, and it’s one that hinges on social skills. Sadun leads the Digital Reskilling Lab at HBS; Fuller co-leads the School’s Managing the Future of Work project. Here, they talk about the rise of soft skills in the C-suite. Your... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

29 Jul 2019
Research & Ideas

How Companies Benefit When Employees Work Remotely

Operations Management Unit at Harvard Business School, and fellow researchers compared the outcomes of flexible work arrangements at the US Patent and Trademark Office (USPTO). The team found that employees with liberal “work from... View Details

Keywords: by Kristen Senz

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

Adopting a new business model can be a strategic, game-changing play in any industry. But knowing when and how to try something new can be tricky, particularly in the constantly evolving software industry. The open source (OS) movement is... View Details

Keywords: by Julia Hanna; Web Services

28 May 2024
In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

of Labor Statistics. US employers added 175,000 jobs, seasonally adjusted, far fewer than the more than 300,000 in March and below the 240,000 analysts expected. For those seeking business careers, success might mean searching beyond... View Details

Keywords: by Rachel Layne

February 2024
Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane

As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details

Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry

July 2011 (Revised September 2011)
Case

Game Time Decision for AppDirect

By: Andrei Hagiu, Laura Arjona and Emily Zhang

AppDirect is a start-up that offers small businesses software-as-a-service solutions through a business app marketplace and portal. Daniel Saks, co-founder and co-CEO, is faced with the key question of deciding distribution strategy: should AppDirect find channel... View Details

Keywords: Digital Platforms; Distribution; Applications and Software; Innovation Strategy; Entrepreneurship; Business Growth and Maturation; Competitive Strategy; Information Technology Industry; United States

Program

OPM Renew

Summary Whether you attended the Owner/President Management (OPM) program at Harvard Business School last year or many years ago, the excitement of learning and growing at HBS—and collaborating and networking with other entrepreneurial... View Details

Social Strategies That Work

Over a billion people use social platforms on the Internet, making them the most frequently visited category of sites. Some platforms, such as eHarmony, MeetUp, and Twitter, allow us to connect to strangers. eHarmony alone is estimated to account for one in six new... View Details

Web

Leadership Initiative - Leadership

Planning at Walt Disney Animation Studios. In this highly creative environment, she supported the studio through a fundamental digital transformation process while supporting continued business growth and... View Details

February 2021
Case

Threadless: The Renewal of an Online Community

By: Shane Greenstein, Karim Lakhani and Christian Godwin

Threadless, an online apparel company and artist community which Jake Nickell founded in 2000, continued to maintain its status as a top company in the online apparel industry during its second decade. From 2010 to 2020, Threadless continued to operate its... View Details