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Show Results For
- All HBS Web
(2,304)
- People (4)
- News (585)
- Research (1,456)
- Events (3)
- Multimedia (11)
- Faculty Publications (807)
- December 2001 (Revised November 2002)
- Case
John Smithers
By: Nitin Nohria and Todd Jick
Describes an ill-fated effort to institute a total quality program. Using the vantage point of one of the managers selected to be a quality instructor, the case traces the rise and fall of the quality effort during its very brief existence over the course of six... View Details
Nohria, Nitin, and Todd Jick. "John Smithers." Harvard Business School Case 402-041, December 2001. (Revised November 2002.)
- 10 Mar 2021
- News
Turning Point: Coming to Cambodia
to go back in person. And my next journey may start with a question like the one that changed my life: When can you get here? Connie Baher, president of US Business Communications, is an advisor to Cambodian Living Arts and the Mekong... View Details
- April 2014
- Supplement
Interview: Man Jit Singh at Sony Entertainment Television
By: Linda A. Hill and Allison J. Wigen
Contains excerpts from an interview with Man Jit Singh. Singh discusses the results of events covered in the case "Man Jit Singh at Sony Entertainment Television," including his decision to begin evaluating employees on values as well as performance.
This short... View Details
This short... View Details
Keywords: Performance Appraisals; Leading Change; Leadership; Emerging Markets; Organizational Culture; Performance Evaluation; Groups and Teams; Change Management; Media and Broadcasting Industry; India
Hill, Linda A., and Allison J. Wigen. "Interview: Man Jit Singh at Sony Entertainment Television." Harvard Business School Video Supplement 414-708, April 2014.
- 10 Feb 2014
- HBS Case
Stressing Safety in South Africa’s Platinum Mines
multinational that employs more than 150,000 people and produces 40 percent of the world's platinum. She was the first woman and first non-South African to head the company. Addressing how to change the View Details
- 26 Mar 2021
- News
Planning for a Hybrid Workforce
- 01 Dec 2011
- News
Making the Case for Leadership
microscope by thousands of HBS students, tell it like it was and relate what they’ve learned and what they believe about being a leader. Toby Johnson Putting Her People First Whether leading in military or civilian life (bottom, at Frito-Lay), Johnson says, “If you do... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- 01 Mar 2012
- News
Get Creative
bestselling author or coauthor of five books, including his seminal work, The Innovator’s Dilemma (1997). How Do You Create a Culture of Innovation? Rosabeth Moss Kanter Moss Kanter Photo courtesy Harvard Business School Have you noticed... View Details
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
giving enough power to the three groups but no one person was dominant over the others. Q: As you said, changing an entrenched culture is difficult. One of the first things he did was to lay people off, to... View Details
- September 2006 (Revised October 2007)
- Case
BT Plc: The Broadband Revolution (A)
By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum
In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within... View Details
Keywords: Transformation; Innovation and Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Behavior; Telecommunications Industry; United Kingdom
Tushman, Michael L., David Kiron, and Adam M. Kleinbaum. "BT Plc: The Broadband Revolution (A)." Harvard Business School Case 407-001, September 2006. (Revised October 2007.)
- 10 May 2019
- News
Shining a Light on Black Brilliance
Steven Rogers (MBA 1985) is the MBA Class of 1957 Senior Lecturer of Business Administration. He teaches Entrepreneurial Finance and a new course titled Black Business Leaders and Entrepreneurship. In this interview, Rogers talks about how his course is helping lead... View Details
- 01 Apr 1998
- News
Short Takes
development cycles and can't respond in mid-project to changing customer needs. But there's a solution to this dilemma, according to HBS assistant professor Stefan H. Thomke and Donald G. Reinertsen (MBA '79) of Reinertsen & Associates in... View Details
Keywords: Garry Emmons and Caroline Chauncey
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
once-classified national security documents, and other sources to show how far we have traveled from the time of our founders, who tried to constrain presidential power, to the present day, when a single leader has the potential to launch nuclear weapons and destroy... View Details
- 10 Mar 2021
- News
Next Normal
reality, offering tested methods for bridging cultural differences, leading virtually, and preparing for the next global crisis, whatever shape it may take. Neeley also highlights the crucial importance of launch (and relaunch) sessions... View Details
- 09 Jul 2024
- News
On Balance
Mary Wooldridge (MBA 1994) has encountered gender discrimination in the workplace. “I think it’d be hard to find a woman in any workplace who didn’t have personal experiences of it,” she says. As director of Australia’s Workplace Gender Equality Agency, Wooldridge, who... View Details
- September 2009 (Revised December 2011)
- Teaching Note
IBM Values and Corporate Citizenship (TN)
By: Rosabeth M. Kanter and Matthew Bird
Teaching Note for [308106]. View Details
- October 2003
- Case
Merrill Lynch: Supernova
Supernova is the name given to a new way to manage client relationships that originated in the Merrill Lynch Indianapolis offices. During a trial period, Supernova generated very good results among financial advisers and their customers, but challenged the traditional... View Details
Keywords: Organizational Change and Adaptation; Customer Relationship Management; Organizational Culture; Financial Services Industry; Indianapolis
Oliva, Rogelio, Roger H. Hallowell, and Gabriel R. Bitran. "Merrill Lynch: Supernova." Harvard Business School Case 604-053, October 2003.
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
more analytics won't change their skill set. You have to be a player first." Pete DeLisi added, "We also need to counterbalance analytics with the ability to see the big picture analytics can't be divorced from an understanding... View Details
Keywords: by James Heskett
- 23 May 2018
- News
Christopher B. Howard, MBA 2003
RMU to Pittsburgh’s business and cultural leaders. Needless to say, he got the job. Howard’s walls in the RMU president’s office are filled with photos of him with everyday people—students, alumni, his wife, his two sons—as well as with... View Details
Keywords: Susan Young
- 04 Nov 2020
- News
The Long View: Persevering Through Past Crises
industries and roles completely from what I'd been doing before school, and the financial crisis was really hard for me. It took about a year to find a job, and I took the first reasonable offer I got. The first job was a bad fit. It didn't play to my strengths, the... View Details
- Web
Four Steps to Building the Psychological Safety That High-Performing Teams Need | Working Knowledge
Already Safe Companies Even Safer To Change Your Company's Culture, Don't Start by Trying to Change the Culture Feedback or ideas to share? Email the Working Knowledge team at... View Details