Publications

August 2010 (Revised January 2012)
Teaching Note

Breaking the Buck (TN)

By: Robert C. Pozen and Elizabeth Leonard

Teaching Note for 310135. View Details

Keywords: Financial Crisis; Problems and Challenges; Financial Markets; Investment Funds; Management

03 Aug 2011
News

No Ducking the Debt Ceiling

Lecturer Robert Pozen succinctly proposed what he called “a debt plan Republicans can support with $400 billion in revenue raisers.” To many Americans, this is now read-it-and-weep material. Just days before the vote, Professor of View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Administration of Economic Programs; Government

01 Sep 2010
News

The Natural World

middle of the night wondering how I was going to get my job done,” recalled Tercek. “That never happened to me at Goldman Sachs.” Tercek has found that “a mission-driven nonprofit is harder to manage than you think,” in part because of... View Details

Keywords: Conservation; Securities, Commodities, and Other Financial Investments; Finance

April 1999 (Revised August 2004)
Case

Tarnished Rings? Olympic Games Sponsorship Issues

By: John A. Clendenin and Stephen A. Greyser

Focuses on the impacts for Olympic sponsor companies of the bribery allegations related to the Salt Lake City Olympic Committee's successful bid for the 2002 Winter Games. The spread of the scandal to the International Olympic Committee board members and the recent... View Details

Keywords: Crime and Corruption; Crisis Management; Marketing Channels; Consumer Behavior; Value Creation; Sports Industry

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11 Dec 2020
Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

employer,” the researchers write. However, their work experience gives them greater bargaining power to pursue positions they would prefer. In normal times, startup employees and managers who are drawn to young firms are often willing to... View Details

Keywords: by Rachel Layne

July 2020 (Revised September 2020)
Case

MobSquad

By: Prithwiraj Choudhury, William R. Kerr and Susie L. Ma

Irfhan Rawji (MBA 2004) launched MobSquad in October 2018 to help American tech start-ups retain hard-to-find talent, many of whom struggled with U.S. work visa issues, such as software engineers with experience in artificial intelligence, machine learning, or data... View Details

Keywords: Work Visas; H1-B; Business Ventures; Business Startups; Labor; Human Capital; Human Resources; Crisis Management; Employment Industry; Canada; United States

August 2002 (Revised February 2003)
Case

Myteam.com

By: John T. Gourville, Joseph B. Lassiter III and Taslim Pirmohamed

Elliot Katzman is faced with the need to raise cash and cut spending to develop his online amateur sports software application, Myteam.com. Even with powerful allies such as Little League and Coca-Cola, "big deals with big players" had not kept the company from running... View Details

Keywords: Cash Flow; Financial Management; Leadership Style; Crisis Management; Resource Allocation; Alliances; Sports; Web Sites; Sports Industry; Web Services Industry

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Web

Challenges and Opportunities in the Restaurant Industry - Course Catalog

distinguish trends from fads, what drives their selection of menu items and how they manage their supply chain. Crisis Management. We’ll consider the critical issue of food safety and the View Details

April 2017
Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)

By: Tsedal Neeley and Esel Çekin

Supplements the (A) case. View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey

May 2011
Background Note

Scale Effects, Network Effects, and Investment Strategy

By: Willy Shih

This technical note discusses scale economies, and direct and indirect network effects in the context of building better business models. Some of the great business disasters of the dot.com bubble were companies that scaled their infrastructure without working through... View Details

Keywords: Business Model; Investment; Price; Crisis Management; Network Effects; Multi-Sided Platforms; Strategy

Student-Profile

Yueran Ma

I grew up in Beijing, China. My mother teaches economics and management at a university. She had a big influence on my passion for economics and research. I used to listen to her commenting on economic issues during the commute from... View Details

01 Mar 2018
News

What I Do: Philippe Hellich (MBA 1996)

privacy to employee and customer safety, as well as crisis management, compliance, and internal audits.” “We all make risk-based decisions every day. The same is true in my business at a higher, broader level. A few months ago, we... View Details

Keywords: Julia Hanna; illustrations by Peter and Maria Hoey

2011
Case

How Fast and Flexible Do You Want Your Information, Really?

By: Thomas H. Davenport and Jim Snabe

Almost all executives want more and faster information, and almost all companies are racing to provide it. What many of them are overlooking is that the real aim should not be faster information but faster decision making, and those aren't the same things. Executives... View Details

Keywords: Management Teams; Information; Service Delivery; Decision Making; Crisis Management

August 2000 (Revised September 2005)
Case

Callaway Golf Company

By: Rajiv Lal and Edie Prescott

Describes a situation faced by Mr. Ely Callaway, the 80-year-old founder, chairman, and CEO of Callaway Golf Co., in the fall of 1999. After a decade of stunning success with the marketing concept, Callaway suffered a significant loss and witnessed a steep decline in... View Details

Keywords: Marketing Strategy; Crisis Management; Communication Strategy; Product; Business Strategy; Change Management; Competitive Advantage

21 Jun 2016
News

Rescuing Families from ISIS-Led Genocide

In August, 2014, a horrific ISIS attack on Yazidi towns in Northern Iraq created a humanitarian crisis that Canadian executive Michel Aziza (MBA 1991) couldn’t ignore. “This is the latest chapter in a long history of persecution for the... View Details

06 Apr 2016
What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

peculiarity.” Guy said, “If you don’t have sizzle, who cares about security?” LarryWilhel added, “Cook should get focused on leading the company. Apple Pay has the opportunity to manage a trillion dollars of transactions a year ... There... View Details

Keywords: by James Heskett; Computer

April 2003
Case

Sunk Costs: The Plan to Dump the Brent Spar (A)

This case explores the conflict between Shell Oil and Greenpeace over Shell's plans to sink the aging Brent Spar oil platform in the North Atlantic. It details the tactics Greenpeace employed and examines Shell's responses. View Details

Keywords: Alliances; Crisis Management; Environmental Sustainability; Mining Industry; Energy Industry; North America

July 2020
Case

Sesame Workshop (C): Mission Critical Responses to Global and National Crises

By: Rosabeth Moss Kanter and Joyce J. Kim

Beginning in March 2020, Sesame Workshop navigated a global pandemic and racial justice crisis, which caused unemployment, business shutdowns, school closures, and remote work. The CEO and team responded with new partnership using its assets and reinforcing its... View Details

Keywords: Health Pandemics; Social Issues; Crisis Management; Global Range; Mission and Purpose; Education; Education Industry; Media and Broadcasting Industry