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  • Research Summary

Managing Workplace Reforms and Organization-Wide Transformations

Richard E. Walton is studying (with doctoral candidate Scott Hamlin and research associate Kathleen Scharf) the development and diffusion of new forms of union-management partnership together with other new practices in the steel industry. To test and elaborate... View Details
  • 07 Jun 2011
  • Working Paper Summaries

The Institutional Logic of Great Global Firms

Keywords: by Rosabeth Moss Kanter

    Ray Kluender

    Ray Kluender is an associate professor in the Entrepreneurial Management Unit and the Berol Corporation Fellow at Harvard Business School, a faculty research fellow at the National Bureau of Economic Research (NBER), an invited researcher at the Abdul Latif Jameel... View Details

    • 04 Jan 2022
    • What Do You Think?

    Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

    (iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once directors agree to release the... View Details
    Keywords: by James Heskett

      Ashley V. Whillans

      Ashley Whillans is the Volpert Family Associate Professor of Business Administration at the Harvard Business School, where she teaches the Motivation and Incentives course to MBA students. Professor Whillans earned her PhD in Social Psychology from the University of... View Details

      • December 2009 (Revised January 2024)
      • Case

      A Letter from Prison

      By: Eugene Soltes
      Stephen Richards, the former global head of sales at Computer Associates, Inc. (CA), is serving a seven-year prison sentence for financial fraud. In the case, Richards responds to a number of questions about managerial responsibility and the manipulation of financial... View Details
      Keywords: Accounting; Crime and Corruption; Ethics; Corporate Accountability; Managerial Roles
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      • 04 Sep 2001
      • Research & Ideas

      Governing the Family-Run Business

      The topic of governance is hot. Shareholders, managers, and business advisors are demanding improved governance of (typically public) companies by strengthening their boards of directors and developing more responsive shareholder... View Details
      • December 2011
      • Case

      PepsiCo India: Performance with Purpose

      By: Rosabeth M. Kanter, Rakesh Khurana, Rajiv Lal and Natalie Kindred
      In 2010, PepsiCo India's management is working to translate PepsiCo's new mission, "Performance with Purpose," into practice in the India market. The mission calls for continued financial performance and market leadership, as well as greater emphasis on healthy... View Details
      Keywords: Corporate Strategy; Mission and Purpose; Food and Beverage Industry; India
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      • October 2017 (Revised October 2022)
      • Case

      JetBlue: Relevant Sustainability Leadership

      By: George Serafeim
      In 2017, JetBlue, the airline founded on the mission to “bring humanity back to air travel,” was considering becoming one of the first companies to report its sustainability performance according to the Sustainability Accounting Standards Board (SASB) standards. SASB... View Details
      Keywords: Sustainability; Metrics; Leadership And Change Management; Airlines; Innovation; Purpose; ESG; ESG (Environmental, Social, Governance) Performance; Sustainability Reporting; Change Management; Leadership; Financial Reporting; Environmental Sustainability; Mission and Purpose; Reports; Competitive Strategy; Measurement and Metrics; Corporate Social Responsibility and Impact; Air Transportation Industry; United States
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        Peter Tufano

        Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

        Keywords: asset management; banking; brokerage; credit card; education industry; energy; federal government; financial services; insurance industry; investment banking industry; microfinance; mining; nonprofit industry; oil ＆ gas; petroleum; real estate; retail financial services; state government; utilities; video games
        • 31 May 2011
        • First Look

        First Look: May 31

          PublicationsDo Voters Demand Responsive Governments? Evidence from Indian Disaster Relief Authors:Shawn Cole, Andrew Healy, and Eric Werker Publication:Journal of Development Economics (forthcoming) Abstract Using rainfall, public... View Details
        Keywords: Sean Silverthorne
        • June 2014
        • Case

        Starbucks Coffee Company: Transformation and Renewal

        By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

        Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

        Keywords: Howard Schultz; Starbucks; Transformation; Turnaround; Change; Decision Making; Entrepreneurship; Growth and Development; Leadership; Organizations; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Food and Beverage Industry; Retail Industry; North and Central America; Europe; Asia; South America; Middle East; Latin America
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        • 09 Aug 2011
        • Working Paper Summaries

        How Firms Respond to Mandatory Information Disclosure

        Keywords: by Anil R. Doshi, Glen W.S. Dowell & Michael W. Toffel

          Stephen A. Greyser

          Stephen A. Greyser is Richard P. Chapman Professor (Marketing/Communications) Emeritus, of the Harvard Business School, specializes in brand marketing, advertising, corporate communications, the business of sports, and nonprofit management.  A... View Details

          Keywords: sports
          • April 2007 (Revised March 2008)
          • Case

          Dr. Iqbal Survé at Sekunjalo Investment Group (A)

          By: Linda A. Hill and Emily Stecker
          Dr. Iqbal Surve, a self-described "medical doctor, philanthropist, and social entrepreneur," was born in 1963 and grew up in poverty, like virtually all non-white South Africans during apartheid. During the 1970s and 1980s, he served in leadership positions in the ANC,... View Details
          Keywords: Crime and Corruption; Social Entrepreneurship; Investment; Leadership; Corporate Social Responsibility and Impact; Partners and Partnerships; South Africa
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          • 20 Jul 2011
          • Research & Ideas

          Five Discovery Skills that Distinguish Great Innovators

          innovative operating system and mouse, and Apple's current OSX operating system. Networking. Innovators spend a lot of time and energy finding and testing ideas through a diverse network of individuals who vary wildly in their backgrounds and perspectives. Rather than... View Details
          Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen
          • 10 Aug 2020
          • Blog Post

          HBS Summer Fellows Focus on Racial Equity and Justice

          The HBS Social Enterprise Initiative aims to educate, support, and inspire leaders to tackle society’s toughest challenges and make a difference in the world. We are committed to the fight for racial justice and to promoting diversity and... View Details
          • 2017
          • Working Paper

          Business and Green Knowledge Production in Sweden 1960s–1980s

          By: Ann-Kristin Bergquist and Kristina Söderholm
          This working paper contributes to the burgeoning historical literature that has transformed our understanding about the relationship between big business and the environmental regulation. Previously, it was believed that corporate managers resisted the extra costs... View Details
          Keywords: Environmental Sustainability; Governing Rules, Regulations, and Reforms; Business and Government Relations; Research and Development; History; Sweden
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          • 01 May 2012
          • First Look

          First Look: May 1

          Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events Authors: Jiao Luo, Stephan Meier, and Felix Oberholzer-Gee Abstract One of the benefits of Corporate Social View Details
          Keywords: Carmen Nobel
          • June 2023
          • Supplement

          Clash of Two Giants Simulation Exercise

          By: Feng Zhu and Marco Iansiti
          Many markets are organized around platforms that connect consumers with complementary applications and services. These platforms are two-sided because both sides - consumers and those providing applications or services - need access to the same platform to interact. A... View Details
          Keywords: Customer Acquisition; Platform Strategy; Technology Platform; Digital Platforms; Competitive Strategy; Network Effects
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