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  • Research Summary

Overview

Phil's work aims to identify the drivers of performance for healthcare organizations and providers, and the mechanisms by which this performance can change over time. In complex healthcare settings, the optimal choice of treatment can be highly ambiguous. As a... View Details
Keywords: Primary Care; Medical Decision-making; Learning By Doing; Healthcare Organizations; Healthcare Operations; Health Economics
  • 01 Jun 2018
  • News

The Importance of Philanthropy

collaborations, or wherever needed most. Examples of donor Impact Enabling New Modes of Learning FIELD (Field Immersion Experiences for Leadership Development): Introduced in... View Details
  • 14 Nov 2023
  • What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

skills. Attributes of attitude are learned from birth. They are changed only with great difficulty in adulthood. And few for-profit organizations are in the business of doing... View Details
Keywords: by James Heskett
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

work? Iansiti: Netflix has been using AI for many years in a lot of different ways, for example, by learning how people choose movies according to the thumbprint picture that appears on the Netflix service.... View Details
Keywords: by Dina Gerdeman
  • 01 Feb 2000
  • News

Tales Out of School

kids after school. Children need quality after-school activities." After completing her White House service in 1995, Hoit became managing director of Sylvan Learning Systems, a national supplemental... View Details
  • August 2010 (Revised November 2011)
  • Case

MindTree: A Community of Communities

By: David A. Garvin and Rachna Tahilyani
MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details
Keywords: Learning; Corporate Entrepreneurship; Employee Relationship Management; Innovation and Invention; Knowledge Management; Leadership; Organizational Culture; Social and Collaborative Networks; Information Technology Industry; India
Related
  • January 2017 (Revised March 2017)
  • Case

IBM Transforming, 2012–2016: Ginni Rometty Steers Watson

By: Rosabeth Moss Kanter and Jonathan Cohen
To transform IBM for the next technology wave, Ginni Rometty, who became CEO in 2012, led divestment of declining businesses, made acquisitions in digital innovation and cloud computing, formed partnerships with former competitors such as Apple and tech startups, and... View Details
Keywords: Digital; Technological Change; Artificial Intelligence; Data; IBM; Watson; Internet Of Things; Innovation and Invention; Management; Sales; Information Technology; Technological Innovation; Transformation; AI and Machine Learning
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  • 01 Oct 2002
  • News

The Class of 1977

Suisse Group), Orit Gadiesh (Bain), Bill Foote (USG), John Hess (Amerada Hess), and Allan Moss (Macquarie Bank Limited) among them — who are using what they learned at Soldiers Field to make a real difference. Within days View Details
Keywords: Desmond Wong
  • Web

The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

production. 9 AISI was a client of the preeminent PR firm Hill & Knowlton. The institute’s public relations efforts focused not only on increased consumption of steel, but also... View Details
  • 15 Oct 2019
  • News

In Pursuit of Academia

talking to classmates, I found that the experience of losing status impacted them strongly.” Her observations might have ended there had she not taken CareerLeader, a business career self-assessment survey, just prior to matriculation and... View Details
  • Web

A Tradition of Philanthropy - Alumni

significant role in the development of the HBS campus. Today, our vibrant learning environment comprises 33 buildings on 40 acres. Learn about the history View Details
  • 04 Sep 2019
  • News

INK: Out of Exile

Dina Nayeri (MBA 2006) was born in Iran in 1979, the year of the Islamic Revolution, and grew up amid the sirens and rations of war. Her mother was a doctor, but also a Christian—a crime for which the... View Details
Keywords: Jen McFarland Flint
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

other aspect of my life for professional achievement, but professional achievement has been at the center of my decision-making process throughout my adult life." At first, Tony's crime and confession... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • January 2015 (Revised October 2016)
  • Case

onefinestay: Building a Luxury Experience in the Sharing Economy

By: Jill Avery, Anat Keinan and Liz Kind
onefinestay was a two-sided marketplace that offered high-end home rentals to travelers who sought a more authentic and local experience than a typical upscale hotel might provide. After five years of rapid growth, it was time to do a comprehensive analysis of the... View Details
Keywords: Luxury Goods; Brand Building; Brand Management; Hospitality; Hotels; Digital Marketing; Brand Positioning; Luxury Service; Airbnb; Sharing Economy; Collaborative Consumption; Disruptive Business Model; Travel; Alternatives To Hotel; Branding; Customer Service; Exceeding Consumer Expectations; Client Acquisition; Reputation Management; Word Of Mouth; 2-way Business Model; Marketing; Marketing Strategy; Brands and Branding; Luxury; Disruption; Business Model; Entrepreneurship; E-commerce; Accommodations Industry; Tourism Industry; Travel Industry; United Kingdom
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  • 19 Dec 2024
  • News

The Musts of 2024

just like a funny insight from it, but it's really engaging and you learn a lot. And actually I tried to put into practice some of it and found that the depth of your... View Details
  • 11 Jun 2021
  • News

The Power of Resilience

On her newborn’s one-week birthday, Somani learned she was in the early stages of a particularly invasive and aggressive form of cancer. Her maternity leave suddenly turned... View Details
  • 2022
  • Book

The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI

By: Paul Leonardi and Tsedal Neeley
The pressure to "be digital" has never been greater, but you can meet the challenge. The digital revolution is here, changing how work gets done, how industries are structured, and how people from all walks of life work, behave, and relate to each other. To thrive... View Details
Keywords: Digital; Artificial Intelligence; Big Data; Digital Transformation; Technological Innovation; Transformation; Learning; Competency and Skills
Related
  • 14 Mar 2019
  • News

The Merchant of Osaka

Bloomberg Center: Japan's elderly population is the fastest growing of the OECD nations, but which country comes a close second? Germany. Learn how Global Age Watch ranks different countries in terms View Details
Keywords: Health, Social Assistance
  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

motivations? How do you incentivize your employees? How do you work with others to create change? I came to HBS thinking that I would learn all the hard skills such as accounting and finance—which I did—but I also realized that a lot... View Details
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases.  But when data analytics is used... View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health