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  • January 2000 (Revised September 2002)
  • Case

Hitting the Wall: Nike and International Labor Practices

By: Debora L. Spar and Jennifer Burns
In the mid-1990s Nike, one of the world's most successful footwear companies, is hit by a spate of alarmingly bad publicity. After years of high-profile media attention as the company that can "just do it," Nike is suddenly being portrayed as a firm that relies on... View Details
Keywords: Wages; Developing Countries and Economies
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  • 2023
  • Chapter

Malleability Interventions in Intergroup Relations

By: Smadar Cohen-Chen, Amit Goldenberg, James J. Gross and Eran Halperin
One important characteristic of intergroup relations and conflicts is the fact that toxic or violent intergroup relations are often associated with fixed and stable perceptions of various entities, including the ingroup (stable and positive), the outgroup (stable and... View Details
Keywords: Conflict and Resolution; Groups and Teams; Attitudes
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    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • Teaching

    Overview

    Teaching Assistant, Intermediate Microeconomics (Professor Marc Melitz, Harvard College)

    Teaching Assistant, Intermediate Microeconomics (Professors Lalith Munasinghe, Kristin Mammen, Barnard College)

    Teaching Assistant, Contract Law (Professor Oren... View Details

      Negotiation Insight Series by Professor Malhotra

      In 2020, I created a series of 40 short videos with free advice on negotiationView Details
      • 03 Jun 2015
      • What Do You Think?

      Is the Time Right for Self-Management?

      The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details
      Keywords: by James Heskett; Retail
      • 20 Nov 2019
      • Video

      Zia Mody

      Zia Mody, a founder of AZB & Partners, a leading corporate law firm in India, describes the role of an active judiciary and an independent press in bringing societal and corporate change.
       View Details
      • 18 Jun 2021
      • News

      William Watson: When not knowing pays

      • July 1997
      • Case

      Graffs, The (A)

      By: Carl S. Sloane and Gregory C. Rogers
      Examines dual-career issues and conflicts between spouses' career objectives, personal values, and life structures. It does so by a in-depth examination of the lives and careers of a professional couple (a successful entrepreneur and a lawyer), choice points in their... View Details
      Keywords: Work-Life Balance; Family and Family Relationships; Conflict Management
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      • January 2013 (Revised June 2018)
      • Case

      Amazon, Apple, Facebook, and Google 2018

      By: John Deighton and Leora Kornfeld
      Four businesses had, by 2012, grown to dominate the infrastructure that all firms rely on to reach online customers. Will the balance of power among the four persist, will one take command at the expense of the other three, or are all four more vulnerable than they... View Details
      Keywords: Internet and the Web; Competitive Advantage; Infrastructure; Mobile and Wireless Technology; Growth and Development; Service Industry; Retail Industry; United States
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      • March 1997 (Revised November 1997)
      • Case

      Incidents in Foreign Direct Investment

      By: Louis T. Wells Jr. and Courtenay Sprague
      Presents seven examples (i.e., incidents) of conflict concerning foreign direct investment. The incidents lay the framework for discussion of issues such as the jurisdiction of the WTO and the U.S. position, the Helms-Burton Act of 1996 and its political implications,... View Details
      Keywords: Trade; International Finance; Foreign Direct Investment; Laws and Statutes; United States
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      • October 2003
      • Case

      Henry Tam and the MGI Team

      By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein
      Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details
      Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity
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      • 2017
      • Working Paper

      Patent Trolls and Small Business Employment

      By: Ian Appel, Joan Farre-Mensa and Elena Simintzi
      We analyze how frivolous patent-infringement claims made by “patent trolls” affect small firms’ ability to create jobs, raise capital, and survive. Our identification strategy exploits the staggered passage of anti-patent-troll laws at the state level. We find that the... View Details
      Keywords: Patent Trolls; Patents; Small Business; Employment; Venture Capital
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      • September 2017 (Revised March 2019)
      • Case

      Henry Kissinger: Negotiating Black Majority Rule in Rhodesia (A)

      By: James K. Sebenius and Laurence A. Green
      In 1976, a growing crisis in Southern Africa drew the attention of United States Secretary of State Henry A. Kissinger. White Rhodesian leader Ian Smith's refusal to accede to black majority rule threatened to widen into a regional conflict involving apartheid South... View Details
      Keywords: Equality and Inequality; Race; Negotiation Process; Negotiation Participants; Government and Politics; Africa; United States
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        Negotiating the Impossible

        An ideal read for your most difficult negotiations, disputes & relationships.
        Awards:
        "Outstanding Book Award" (International Association for Conflict... View Details
        • November 2004
        • Case

        Technology Commercialization at the Massachusetts General Hospital

        The Department of Corporate Sponsored Research & Licensing (CSRL) at the Massachusetts General Hospital (MGH) serves as the primary interface between the hospital and the private sector. Examines the range of issues related to the commercialization of MGH's... View Details
        Keywords: Technological Innovation; Conflict of Interests; Commercialization; Higher Education; Health Care and Treatment; Education Industry; Health Industry; Massachusetts
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        • November 2001 (Revised September 2002)
        • Case

        International Management Group (IMG)

        By: Bharat N. Anand and Kate Attea
        In 2001, International Management Group (IMG) is the dominant company in the sports management industry. Its founder and CEO, Mark McCormack, is credited with having created the industry of sports management in the early 1960s. Over the next 40 years, IMG's expansion... View Details
        Keywords: Customer Focus and Relationships; Finance; Organizational Structure; Planning; Relationships; Conflict of Interests; Competition; Corporate Strategy; Expansion; Sports Industry
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        • November 2008 (Revised May 2009)
        • Supplement

        BMW's Project Switch (B): Importers vs. National Sales Companies

        By: Das Narayandas, Kerry Herman and Laura Winig
        BMW is faced with potential channel conflicts across several EU country markets. The case concludes the (A) case's exploration of BMW's approach to redesigning the channel in Greece. The case provides details on both headquarter and country head perspective on BMW's... View Details
        Keywords: Business Units; Business Headquarters; Marketing Strategy; Distribution Channels; Conflict and Resolution; Auto Industry; European Union
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        • 2016
        • Working Paper

        Net Neutrality: A Fast Lane to Understanding the Trade-offs

        By: Shane Greenstein, Martin Peitz and Tommaso Valletti
        The “net neutrality” principle has triggered a heated debate, and advocates have proposed policy interventions. In this paper, we provide perspective by framing issues in terms of the positive economic factors at work. We stress the incentives of market participants... View Details
        Keywords: Rights; Internet and the Web; Debates
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          Nori Gerardo Lietz

          Nori Gerardo Lietz is a Senior Lecturer of Business Administration in the Finance and Entrepreneurial Management Units. She presently teaches Real Estate Private Equity and Starting a Private Investment Firm.

          Nori Gerardo Lietz is the founder of Areté... View Details