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  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

set of principles—constructive confrontation, disagree and then commit, knowledge power not position power, put common sense on a pedestal, let chaos reign and reign in chaos—these are all parts of Intel culture that helped make that... View Details
Keywords: by Sean Silverthorne; Computer
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

The CEO's key to a successful earnings call with investors? Crystal clear communication. Earnings calls are typically held after the release of quarterly earnings, allowing company executives a chance to brief investors, analysts, and... View Details
Keywords: by Dina Gerdeman
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

reminds me of one of the most poignant lines in the 9/11 Commission report: "Good people can overcome bad structures. They should not have to." Q: It's been said that, post-9/11, the intelligence community's culture must change... View Details
Keywords: by Garry Emmons; Service
  • 09 Jan 2019
  • Research & Ideas

The UK Needs a Bold Strategy Around Competition to Survive Brexit

given similarities in culture and language. “There need to be new reasons for companies to do business in the UK despite a far smaller home market,” says Porter. Academia a strength to build upon The United... View Details
Keywords: by Michael Blanding
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

industry in the United States. Explores the interaction between the growth of a company and an overall industry. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=406082 Fundamentals of Family Business... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

methodology? Bernstein:This study would not have been possible without my collaborator and close friend from the days of my doctoral studies, Ben Waber. After finishing his doctorate at the MIT Media Lab, Ben co-founded (and is CEO of) Humanyze, a View Details
Keywords: Re: Ethan S. Bernstein
  • 01 Sep 2009
  • First Look

First Look: September 1

While HGO met with some early market success, ultimately its fate would hinge on how other parts of the company viewed it and on how the rest of the company was performing financially. Purchase this case:... View Details
Keywords: Martha Lagace
  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

recommendations but it is unlikely that these funds will ever be raised. National governments, deeply unimpressed by the WHO's inefficiencies and leadership deficit, will be reluctant to give more. Foundations may provide a little. Some private View Details
Keywords: by John Quelch; Health
  • 21 Apr 2003
  • Research & Ideas

Will American Brands Be a Casualty of War?

the technology brands such as Intel or Microsoft, which are likely to escape the new mood. The second group is the cultural icons such as Coca-Cola, Disney, Marlboro, and McDonald's. These brands depend on emotional attachment rather than... View Details
Keywords: by Sean Silverthorne
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

initiative. Follows the company as these changes are driven through the business units, focusing on GE Transportation as it launches a series of groundbreaking, green products—from the Evolution Locomotive to the Hybrid Locomotive. The... View Details
Keywords: Martha Lagace
  • 25 Mar 2014
  • First Look

First Look: March 25

and cultural assets, as well as skills and ideologies across borders. The chapter argues that capitalism proved much better than political leaders in building institutions that coordinated activities across borders, but also points to the... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

DaVita in 1999, breaking an important promise to his family in order to do so, he was determined to create a differentiated company with a community-like culture. Over six years, he had engineered an impressive financial turnaround and... View Details
Keywords: Martha Lagace
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

accomplish something big together. Silverthorne: Why does group culture seem to matter so much when we thought economic interests dominate everything? Kanter: Modern bureaucratic life was built on the myth that people could come to work... View Details
Keywords: by Sean Silverthorne
  • 26 Mar 2013
  • First Look

First Look: March 26

bonds. Insurance companies have capital requirements tied to the credit ratings of their investments. Conditional on ratings, insurance portfolios are systematically biased toward higher yield, higher CDS bonds. This behavior appears to... View Details
Keywords: Sean Silverthorne
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

markets and ecosystems through their ability to transfer a package of financial, organizational, and cultural assets, skills, and ideologies across national borders. It argues such firms have been shapers of, as well as responders to,... View Details
Keywords: Dina Gerdeman
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

that are paying careful attention to the hiring, training, and rewarding of store employees. Our favorite example of a retailer that has used labor successfully is the online retailer Zappos.com. The company pays very careful attention to... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 02 Aug 2016
  • First Look

August 2, 2016

Since its beginnings in 1978, TCS grew to a chain of around 70 stores located in over 20 states by 2013. Tindell believed TCS's employee-first culture and the seven Foundation Principles, which guided the company, were what differentiated... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

the world. If my goal had been to explore the historical roots of consumer protection, the U.S. case would have been a natural focus. German companies have been able to excel in highly engineered products in part because German consumers... View Details
Keywords: by Sean Silverthorne; Retail
  • 15 Nov 2011
  • First Look

First Look: November 15

theoretical models emphasizing the role of managerial myopia. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1603484 The Impact of a Corporate Culture of Sustainability on Corporate Behavior and Performance... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong culture and a commitment to fairness and social... View Details
Keywords: Martha Lagace
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