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  • Profile

Enrico Ferrari

grocery delivery venture in Germany and Australia, which was backed by Rocket Internet, the largest European internet incubator and investor. Although that founder's journey ultimately came to an end, Rocket recruited Enrico as the... View Details
Keywords: Tech
  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

soap even after the incentives stopped. In one incentive group, people learned that they would receive one ticket for each day they washed their hands; the tickets could be accumulated and View Details
Keywords: by Carmen Nobel
  • Web

Finance Awards & Honors - Faculty & Research

the Ieke van den Burg Prize for Research on Systemic Risk awarded by the European Systemic Risk Board (ESRB) for “Liquidity Transformation in Asset Management: Evidence from the Cash Holdings of Mutual... View Details
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

industry at large, are losing revenue and cash flow that will be difficult to replace. Manufacturers can run overtime and make up for lost production and fill pent-up demand, but services demand is perishable and hard to replace.  This... View Details
Keywords: by Dina Gerdeman
  • 26 Nov 2001
  • Op-Ed

Why Corporate Budgeting Needs To Be Fixed

truth. It turns business decisions into elaborate exercises in gaming. It sets colleague against colleague, creating distrust and ill will. And it distorts incentives, motivating people to act in ways that run counter to the best interests of their companies. Consider... View Details
Keywords: by Michael C. Jensen
  • Profile

Ahmed Alimi

Advisory Services, FBN Capital, and Helios Investment Partners. "At Helios," Ahmed says, "I had a unique opportunity to work on deals as well as support value creation efforts at our portfolio companies. I worked closely... View Details
Keywords: Consulting; Financial Services
  • Web

Providers - Institute For Strategy And Competitiveness

reliable. Physician referrals should be based on excellent patient results, together with the ability of referred providers to share information and integrate care across the entities involved in the care cycle. Improve the process of... View Details
  • Web

Agents of Change: The Founding of the AASU - The Value of Business Education

Building on the Legacy Thought Leadership Andrew F. Brimmer James I. Cash Jr. Linda A. Hill David A. Thomas HBS Faculty Members HBS Doctoral Students Alumni Profiles Research Links Essay View Details
  • Web

Frequently Asked Questions | HBS Online

Technical Requirements Enrollment Academics Learning Tracks Costs, Grants & Financial Aid HBS Online for Organizations Certificates Pathways to Business Overview How are HBS Online courses delivered? We offer self-paced programs (with weekly deadlines) View Details
  • September 2001 (Revised October 2002)
  • Case

Virgin Group, The: Filling in the Value Gap

By: Frances X. Frei, Hanna Rodriguez-Farrar and Corey B. Hajim
Chronicles the successes and failures of the Virgin Group. By examining these examples, students discover attributes of Virgin's overall service concept, which, at its core, competes on quality rather than on price. Students are challenged to consider how Virgin might... View Details
Keywords: Quality; Competition; Price; Business Conglomerates; Service Operations; Service Delivery; Market Entry and Exit
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  • 01 Jan 2011
  • News

Karen Gordon Mills, MBA 1977

Council on Foreign Relations 2007 Becomes chair of Maine's Council on Competitiveness and the Economy 2009 Named administrator of the US Small Business Administration Throughout her career, Karen Gordon... View Details
  • Web

Get Involved - Entrepreneurship

Venture Competition to receive early written feedback from investors and entrepreneurs in related industry sectors on their ideas. Reviewers are matched to one or more (if desired) participants and provide... View Details
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

hopping on a bus, the customer simply hits "send" to transfer the money to a family member's phone. "Then, ka-ching! The family member goes to an agent in her village and cashes the money from... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 26 Mar 2024
  • Blog Post

IFC India: Financing the Climate Transition in India

of sustainability efforts, decarbonization, and net zero in the context of a broader development agenda. The class culminated in a series of site visits in January 2024 in Mumbai and Bangalore and this is one of 14 student essays that... View Details
  • Web

Entrepreneurship Course Online | HBS Online

the most vital things for any company or start-up to understand. Randy Nguyen Explore what it takes to be a successful entrepreneur and determine whether starting a business, or working for a startup, is the right path for you. I loved the case study View Details
  • March 2000 (Revised May 2001)
  • Case

Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal

By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
Jill Greenthal, managing director at Donaldson, Lufkin & Jenrette, is leading her team of investment bankers to negotiate on behalf of Tele-Communications, Inc. (TCI) on a potential landmark deal with AT&T. Representing TCI in the negotiations is the culmination of... View Details
Keywords: Leadership; Negotiation Process; Service Delivery; Groups and Teams; Entrepreneurship; Negotiation Deal; Gender; Banking Industry; Service Industry; Telecommunications Industry
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  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

wide span of influence to figure out how to make the customer happy. One individual doesn’t control all the resources at that company, so that person relies on talking to others about View Details
Keywords: by Dina Gerdeman
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

implementation of an innovative, but ultimately unsuccessful strategy. Quarterly strategic reviews, based in part on the firm's balanced scorecard, led executives at Store24 to identify problems with, and eventually abandon, this strategy... View Details
Keywords: Martha Lagace
  • 22 Feb 2022
  • News

New Urban Order

the vehicle, and up to 1,000 meters ahead, in order to drive those long stretches of highway safely, saving the human drivers for shorter distance pickups and deliveries in cities and towns. The company had 70 trucks View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
  • May 1992
  • Case

Sunday River Ski Resort

By: Leonard A. Schlesinger and Martha Epstein
Sunday River is a ski area in Bethel, ME which has been run by entrepreneur Les Otten since 1980. The year before Otten purchased the area, it posted a loss of $235,000 on revenues of $541,000. Under Otten's leadership, however, Sunday River posted year after year of... View Details
Keywords: Service Delivery; Competitive Advantage; Entrepreneurship; Success; Transformation; Tourism Industry; Entertainment and Recreation Industry; Maine
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