Behavior Change - Publications - Faculty & Research

08 May 2007
First Look

First Look: May 8, 2007

France. An example of special interest will be the widespread laws against the buying and selling of organs for transplantation. The historical record suggests that while repugnance can change over time, it can persist for a very long... View Details

Keywords: Martha Lagace

01 Sep 2005
News

Predictable Surprises

here. The most obvious answer is that we must fundamentally change the system. The predictable surprise that helps create all the other predictable surprises is the destructive force of special-interest groups in this country. I am a... View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services

01 Dec 2016
News

Inside the Bestseller List with Gayle Tzemach Lemmon

while at HBS, sparked by a case she coauthored with Professor Geoffrey Jones on female entrepreneurship in Afghanistan. The Dressmaker of Khair Khana tells the true story of an entrepreneurial young woman succeeding in Taliban-ruled Kabul. It became a bestseller.... View Details

Keywords: April White

09 Mar 2023
News

Four Alumni Clubs Mark Milestone Year

challenging the ways the club itself can evolve to provide the best services and opportunities to its members in a rapidly changing world. Gautam Ramchandani (MBA 1977) Gautam Ramchandani (MBA 1977) "In this, our one hundredth year, we've... View Details

Keywords: Margie Kelley

22 Aug 2012
Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

climate antecedent for positive, discretionary behaviors of frontline staff. We compare change in PIP in the treatment work areas to the same type of work areas in control hospitals. Results: On average,... View Details

Keywords: by Anita L. Tucker & Sara J. Singer; Health

September 2021 (Revised December 2021)
Case

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta

Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details

Citation

Educators

Purchase

24 Oct 2018
News

Exploring the Future of Work for Women

artificial intelligence, the growth of the gig economy, increasing global mobility, longer career spans, and changing work-life demands are all factors that are reshaping work. What those changes mean for... View Details

Keywords: Margie Kelley

01 Dec 1996
News

Organizations and Markets: A Challenging View of the World

emotional reaction that leaves the conscious brain incapable of making a rational response. Understanding the irrationality of human behavior is essential for understanding how people relate - or do not relate - to each other, which is... View Details

Keywords: Susan Young

01 Mar 2006
News

The Little Ice-Cream Company That Could

announcement. He claimed that the Dreyer’s name and logo encroached on Breyers’ trademark and demanded that the company change its name. Although his own attorney advised that Kraft had a strong legal case, Rogers opted to play hardball... View Details

Keywords: Roger Thompson; Food Manufacturing; Manufacturing

July 23, 2019
Article

Is the U.S. on Its Way to Becoming a Cashless Society?

By: Shelle Santana

The rise of digital payments, including credit cards, debit cards, and mobile payments systems, have contributed to the steady shift in payment practices among consumers. According to the FDIC, cash represented just 30% of all payments in 2017, and the percentage of... View Details

Keywords: Payment Methods; Cash; Credit Cards; Consumer Behavior; Change; United States

Citation

Register to Read

12 Aug 2020
News

Manifesto for a Moral Revolution

Portrait Project

Polina Yampolska

change the entire principle of its functioning." I was unimpressed by my own strength back then and awed by the grandeur of the world. I desperately wanted to break out from behind the Iron Curtain, get a visa to a Western country,... View Details

01 Jun 2015
News

Five-Star Research

In his most recent paper, Luca and his fellow authors offered a new algorithm that takes into account reviewer accuracy, stringency, and other quirks as well as changes in a restaurant’s quality over time. If the algorithm were to be... View Details

Keywords: April White; News, Library, Internet, and Other Services; Information

01 Jun 1999
News

New Releases

behavior on the job and how that behavior propels change within the organization are the primary determinants of success. In his introduction, Kotter discusses the difference... View Details

Keywords: Nancy O. Perry

01 Sep 2003
News

Patrick Moreton

was its reasoning? It argued that the marketplace has changed because new technologies — such as cable, the Internet, and satellite TV — facilitate new and diverse sources of information and content. The competition they provide, the FCC... View Details

Keywords: Garry Emmons; Telecommunications; Information

11 Jan 2019
News

Case Study: Beating Bias

base audience for the newsletter before changing course? What Would You Do? Patel has a hunch about which way to go, but first he’d like to hear your thoughts. Should he pivot at this early stage? Or should he stay the course and focus... View Details

Keywords: Jen McFarland Flint

09 Mar 2021
News

Empowering School Leaders to Meet Today's Challenges

Mills considers the complexities of a school administrator’s job, she says it’s not enough to be just a great manager or instructional leader. “You have to be able to marry the two because you can’t have one without the other and truly effect View Details

Keywords: Jennifer Gillespie

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

the University of Pennsylvania’s Behavior Change for Good Initiative to test new ways to nudge members to exercise. Researchers found that while all of their interventions yielded an initial surge of... View Details

Keywords: by Danielle Kost

03 May 2016
First Look

First Look, May 3, 2016

unethical behavior produces changes in memory, such that memories of unethical actions are gradually less clear and vivid than memories of ethical actions or other types of actions that are either positive... View Details

Keywords: Sean Silverthorne

05 Sep 2007
First Look

First Look: September 5, 2007

and Max H. Bazerman Abstract In this paper, we predict and find that self-perceptions of environmentalism are changed by subtle manipulations of context and, in turn, affect environmental behavior. In Study 1, we found that people exhibit... View Details