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  • 25 Feb 2020
  • News

How Artificial Intelligence is Changing Business

Fellow at HBS who founded the Laboratory for Innovation Science at Harvard, where he and Iansiti are codirectors. “With the spread of digital technology, the economy has become much more connected in a... View Details
Keywords: Susan Young
  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

colleagues found striking trends as they looked closer at dining patterns. The team analyzed almost six months of data from the foot traffic analytics firm SafeGraph to gauge how many people were leaving... View Details
Keywords: by Danielle Kost; Food & Beverage
  • February 6, 2024
  • Article

Find the AI Approach That Fits the Problem You’re Trying to Solve

By: George Westerman, Sam Ransbotham and Chiara Farronato
AI moves quickly, but organizations change much more slowly. What works in a lab may be wrong for your company right now. If you know the right questions to ask, you can make better decisions, regardless of how fast technology changes. You can work with your technical... View Details
Keywords: Technology Adoption; AI and Machine Learning; Organizational Change and Adaptation; Technological Innovation; Analytics and Data Science
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  • November 2001 (Revised August 2005)
  • Case

BigEast Bank (A): Credit Card Approval

By: Frances X. Frei and Dennis Campbell
BigEast is considering adopting a relationship-centric view in its credit card approval process. This would shift the bank's current practice of analyzing applications based on the merits of a single product to one where the customer's existing relationship is... View Details
Keywords: Customers; Forecasting and Prediction; Banks and Banking; Analytics and Data Science; Managerial Roles; Relationships; Adoption; Banking Industry
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  • 26 Feb 2014
  • Research & Ideas

How Grocery Bags Manipulate Your Mind

organic and indulgent items. Photo: iStockPhoto Looking at loyalty card data from a large grocery chain in California, Karmarkar and Bollinger tracked View Details
Keywords: by Carmen Nobel; Retail
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

isn't grounded in the data in the case, the instructor is trained to crucify her right on the spot. And so we exalt the virtues of data-driven decision making. And then many of... View Details
Keywords: by Walter Kiechel; Technology
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

President of Product Development and cofounder, closed on a $41 million investment round. Their firm was one of the hottest companies in the health information technology field. They provided core data... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

is. “It will become less and less a mysterious thing and more of a regular topic taught in schools in 20 years,” says Teodorescu. “It will be something everyone learns.” For business, View Details
Keywords: by Michael Blanding; Information Technology
  • 01 Jun 2018
  • News

Floor It

coming out of labs over the next 10 years will surpass anything we’ve experienced in the past,” says HBS senior fellow Richard Hamermesh, who co-chairs the accelerator with Kathy Giusti (MBA 1985). “Looking ahead, we expect to have the ecosystem in place to improve... View Details
Keywords: Julia Hanna; illustration by Mengxin Li
  • 01 Jun 2017
  • News

Drawing on the Crowd for Innovative Problem-Solving

platform, Lakhani developed the NASA Tournament Lab to create contests that improve computer codes and data analytics solutions. With Harvard Medical School researchers, he... View Details
  • 01 Aug 2011
  • Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

Kerr and Lincoln analyzed Current Population Survey data on that time period. Not surprisingly, growth in the H-1B program directly correlated with an uptick in the number of immigrants working in View Details
Keywords: by Carmen Nobel; Technology
  • Career Coach

Matt Spielman

divisions and several initiatives in response to the dramatic changes in the media landscape.  At Moxie Interactive, a digital media agency within the Publicis Groupe, Matt led the New York office and... View Details
Keywords: Consumer Products; Entertainment / Media; Entrepreneurship; Financial Services (All); Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Sports; Technology; Venture Capital; Financial Services (All)
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

the discouraging trends she sees are political and religious attacks that stifle science and innovation; growing unease and pressure in the... View Details
Keywords: by Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

tail in action-reviewing sales data from Nielsen SoundScan, Nielsen VideoScan, the online music service Rhapsody, and the Australian DVD-by-mail service Quickflix. What she found may surprise you:... View Details
Keywords: Martha Lagace
  • 15 Nov 2018
  • News

Don’t Be Afraid of AI

they're really disassociated from the brain and the brain's neuroanatomy. They are very focused on what is really decades old algorithms that they have advanced and applied View Details
Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 17 Aug 2010
  • First Look

First Look: August 17

data with firm-level financial data, we find evidence that differs from prior literature. Instead of reducing expenditures to boost earnings, soup manufacturers roughly double the frequency and change the... View Details
Keywords: Martha Lagace
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

water consumption in the firm's factories. The juxtaposition of information on both operations and CSR symbolizes the company's commitment to more than just the bottom line and its belief that both sets of... View Details
Keywords: by Staff
  • 28 Nov 2016
  • Blog Post

Why We Recruit: Wayfair

internet sector since 1995 and have created a company culture deeply rooted in technology. Tech, data and analytics inform everything we do View Details
Keywords: Consumer Products / Retail
  • 15 Nov 2011
  • First Look

First Look: November 15

Authors:Leslie K. John, George Loewenstein, and Drazen Prelec Publication:Psychological Science (forthcoming) Abstract Cases of clear scientific misconduct have received significant media attention recently,... View Details
Keywords: Sean Silverthorne