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- All HBS Web
(1,731)
- People (3)
- News (276)
- Research (1,254)
- Events (12)
- Multimedia (28)
- Faculty Publications (907)
- July 2009 (Revised January 2014)
- Case
Sustainability at Millipore
By: Michael W. Toffel and Katharine Lee
This case describes Millipore Corporation's approach to becoming a more environmentally sustainable company. As he prepared for his quarterly meeting with the CEO, the Director of Sustainability needed to develop positions on several issues. Tactically, he needed to... View Details
Keywords: Investment; Corporate Disclosure; Operations; Corporate Social Responsibility and Impact; Organizational Structure; Natural Environment; Environmental Sustainability; Pollutants
Toffel, Michael W., and Katharine Lee. "Sustainability at Millipore." Harvard Business School Case 610-012, July 2009. (Revised January 2014.) (defining sustainability in a corporate context, managing greenhouse gas (GHG) emissions including inventories, targets, disclosure, reduction strategies.)
- 28 Apr 2008
- HBS Case
Negotiating with Wal-Mart
Like Muccio, Talley confronted some of the same hardball price challenges, and like Muccio, she acquired a deep understanding of the Wal-Mart culture while finding "new money" in the supply chain... View Details
- 24 Sep 2013
- First Look
First Look: September 24
now facing its board as it encounters investor pressure to improve performance. Purchase this case: http://hbr.org/search/114021 Harvard Business School Case 614-009 VF Brands: Global Supply Chain Strategy... View Details
Keywords: Sean Silverthorne
- 27 May 2008
- Sharpening Your Skills
Sharpening Your Skills: Thinking About Global
Professor John Quelch provides some answers. Key concepts include: For decades, Ford has created specialized products for different countries while Toyota, Nissan, and Honda sold standard products under a single brand umbrella. Ford's strategy resulted in added... View Details
- 26 Sep 2023
- Blog Post
Climate Week NYC 2023
highlighted the power of writing from diverse perspectives with the Imagine 2200 climate fiction project. Other discussions ranged from emissions from corporate finance, renewables and energy efficiency in supply chains, reinventing value... View Details
- 01 Jun 2009
- News
The Maestro and the Market
experiences, you almost can’t listen to the customer.” Norton asks students to consider the operations and marketing of elBulli. There is much about the restaurant that is inefficient, as MBAs are quick to note: Adrià should lower his staff numbers, use cheaper... View Details
- October 1996 (Revised March 2000)
- Teaching Note
Intercon Japan TN
By: Roy D. Shapiro and Marie-Therese M. Flaherty
Teaching Note for (9-688-056). View Details
- February 1985
- Case
General Electric--Thermocouple Manufacturing (B)
By: David A. Garvin
Describes what has happened since the introduction of just-in-time production techniques were developed to reduce inventory. Reviews the progress to date in such areas as process rationalization; set-up reduction; quality improvement and leveling the scheduling; and... View Details
Keywords: Supply Chain; Logistics; Production; Business Processes; Technological Innovation; Quality; Performance Improvement; Management Analysis, Tools, and Techniques; Manufacturing Industry
Garvin, David A. "General Electric--Thermocouple Manufacturing (B)." Harvard Business School Case 685-062, February 1985.
- September–October 2023
- Article
The New Era of Industrial Policy Is Here
By: Willy C. Shih
Governments around the world are increasingly intervening in the private sector through industrial policies designed to help domestic sectors reach goals that markets alone are unlikely to achieve. Companies in targeted sectors—such as automakers, energy companies, and... View Details
Keywords: Policy; Government and Politics; Business and Government Relations; Research and Development; Economic Sectors
Shih, Willy C. "The New Era of Industrial Policy Is Here." Harvard Business Review 101, no. 5 (September–October 2023): 66–75.
- October 2009 (Revised January 2014)
- Teaching Note
Sustainability at Millipore (TN)
Teaching Note for [610012]. View Details
- 16 Sep 2014
- First Look
First Look: September 16
Monitors: How Social Factors Influence Supply Chain Auditors By: Short, Jodi L., Michael W. Toffel, and Andrea Hugill Abstract—Outsourcing firms increasingly rely on social auditors to provide strategic... View Details
Keywords: Sean Silverthorne
- Web
Global Activities 2020-2021 - Global Activities 2021
organized with the assistance of the Japan Research Center, drew about 130 attendees, including 60 alumni who took the course as students and Tōhoku-based project partners. Understanding Post-Pandemic Global Supply View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
customers." He cites the example of a major hotel chain that asks guests to complete a multiple-question satisfaction survey via their room's TV set during their stay. When one guest answered "extremely dissatisfied" to all... View Details
Keywords: by Jean Ayers
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
National Small Business Association survey. Almost half of the 950 people surveyed said that customer demand was down, and one-third of respondents were experiencing supply chain disruptions. More than half... View Details
- 21 Mar 2024
- Blog Post
IFC India: Renewable Energy - CleanMax
really a theme throughout the IFC course) was the supply chain dependence on China and associated geopolitical risk. India’s solar industry is currently heavily reliant on Chinese solar modules with... View Details
- 22 Feb 2022
- News
Brand New
supply chain complexity and an inflationary environment?” For Sundy, it’s an exciting challenge he calls his “MBA 2.0.” Heigh-ho: “My mom was a teacher in the Detroit public schools and my dad was a barber.... View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
in optimization of supply chains and logistics. I think that for all of us, the order cycle provided a wonderful window through which to observe the intricate details of revenue management, cross-functional... View Details
Keywords: by Sarah Jane Johnston
- Web
Courses by Title - Course Catalog
for Entrepreneurs Strategy, Entrepreneurial Management Rembrand Koning Spring 2026 Q3Q4 3.0 Supply Chain Management Technology & Operations Management Kris Ferreira Fall 2025 Q1Q2 3.0 View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
she says. For a company the size of McDonald’s, it posed a massive operational challenge. Hurdles included everything from structure—McDonald’s kitchens were designed to operate in two separate “day parts,” breakfast and everything else—to securing global View Details
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
"Once you reach a point where a customer says, 'What are your policies in terms of your supply chain operations?' you better have a good handle on that." Enter the CSO. The position of CSO has been... View Details