Administrative and Support Services - Publications - Faculty & Research

09 Jun 2015
First Look

First Look: June 9, 2015

the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for... View Details

Keywords: Sean Silverthorne

Research Summary

Papers in progress

“The ‘Carbon Club’: Oil Companies, Climate Change & the Shaping of Public Policy”. Conspiracy theories abound, but the roles of the major oil companies in influencing public policy on climate change remain largely obscure. This... View Details

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About - Race, Gender & Equity

gender, work, and family limit both men’s and women’s ability to thrive personally and professionally. Her work is published in academic journals, such as View Details

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About the Center - Christensen Center for Teaching & Learning

instructors at other institutions in the United States and abroad. Services for HBS Faculty The Christensen Center supports all current Harvard Business School faculty through... View Details

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Team - Case Method Project

areas of curriculum development and teacher education, and she plays a direct role in providing support for participating teachers. Joanna has worked for Harvard Business... View Details

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Alumni Engagement | Social Enterprise | Harvard Business School

to support local nonprofit organizations Career Resources The Social Enterprise Initiative, in collaboration with Alumni Career Services and Baker Library, provides resources... View Details

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Faculty & Researchers - Managing the Future of Work

School, 2014. William R. Kerr Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School.... View Details

March 2015
Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton

It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details

Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States

Citation

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11 May 2010
First Look

First Look: May 11

United States, expanding coverage and regulating insurers. However, it was not clear that expanding coverage would resolve a longstanding dilemma of rising costs for insurance and care. As the Department of... View Details

Keywords: Martha Lagace

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Case Research & Writing Group - Faculty & Research

Research Services Case Research & Writing Group 2ms Established in November 1999, the Case Research & Writing Group (CRG) grew out of Harvard Business School’s commitment to increase the diversity, impact, View Details

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

of General Motors because of her skills at turning around a large organization. My colleague Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration at Harvard Business School, knowing that I was preparing materials... View Details

Keywords: Re: James L. Heskett

2012
Working Paper

How Short-Termism Invites Corruption—And What to Do About It

By: Malcolm S. Salter

Researchers and business leaders have long decried short-termism: the excessive focus of executives of publicly traded companies-along with fund managers and other investors-on short-term results. The central concern is that short-termism discourages long-term... View Details

Keywords: Business and Shareholder Relations; Public Ownership; Performance Expectations; Economy; Crime and Corruption; Ethics; Trust; Financial Services Industry; United States

Citation

Read Now

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

Change the World One Smart Innovation at a Time is to be published today. Kanter is the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School. In addition to her many years of teaching View Details

Keywords: by Sean Silverthorne

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Advisory Board - Entrepreneurship

Dialog Services Corporation Mr. McKown is president and co-founder of Health Dialog Services Corporation, a leader in providing evidence-based medical information View Details

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Faculty & Research - Health Care

with one another. “ We are moving toward global competition for health care services driven by high costs in the United States and the lack of access to care in countries with governmentally controlled... View Details

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

business faster and cheaper. I say may, because there is surprisingly little hard evidence to support these assumptions. Trust may facilitate the implementation of strategy. Doesn't it stand to reason that... View Details

Keywords: by James Heskett

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

can't seem to get innovation right. When companies keep improving their existing products and services to meet their best customers' needs, they eventually run into the "innovator's dilemma." By... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

15 Mar 2016
First Look

March 15, 2016

new products and businesses. The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring... View Details

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

my difference is no more or less valued than yours. Most organizations do not manage diversity in this way, however." For organizations, supporting multiculturalism is not just about paying lip service to... View Details

Keywords: by Carmen Nobel

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ハーバード - Global

May 2024 | Case Net Protections (A)(B) By: Professor Ramon Casadesus-Masanell; Nobuo Sato; Akiko Kanno In Case A, set in early 2017, Net Protections (NP) is the largest Buy Now, Pay Later (BNPL) fintech service in Japan View Details

Publications