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  • Web

Our Work Together | About

dedication to one another and our community, and a belief in the importance of educating leaders who make a difference in the world. I have worked with Claudine and Alan for several years. Claudine outlined an ambitious vision for Harvard... View Details
  • 01 Jun 2012
  • News

Faculty Books

groups don’t learn naturally—because of interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding—Edmondson shows how to overcome these barriers. She explains how collaborative... View Details
Keywords: Professor Amy C. Edmonson; Professor Boris Groysberg; Professor Josh Lerner; Teaching Fellow Ann Leamon; Professor Leslie A. Perlow; Professor of Management Practice Felda Hardymon;; social media; Finance
  • 28 Jul 2006
  • Research & Ideas

Meeting China’s Need for Management Education

firms have chosen to hire people with local experience and to often partner with a variety of key local firms. In PCMPCL, one of our reasons for choosing the top eighteen universities as our target audience is the belief that over time,... View Details
Keywords: by Sean Silverthorne; Education
  • Web

Mental Health Awareness Month | Baker Library

of Figure 1—a model that considers relationships among business problems; one specific appraisal factor (locus of control, or an individual's beliefs about their ability to control what happens in their life); coping behaviors (patterned... View Details
  • August 2023
  • Supplement

Apple: Privacy vs. Safety (C)

By: Henry McGee, Nien-hê Hsieh and Kerry Herman
In September 2021, Apple decided to delay updates to iOS and iPadOS that included features to fight child sexual abuse. While many—including prominent privacy and security experts—praised Apple, others were opposed. They saw Apple introducing features that risked... View Details
Keywords: Corporate Social Responsibility and Impact; Values and Beliefs; Public Opinion; Applications and Software; Leadership
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  • July 2022 (Revised October 2022)
  • Case

Sixty Years of Sylvia’s

By: Christina R. Wing, Carlton Burrell Jr., Chika-Dike Nwokike and Abby Patrick
Sylvia’s Restaurant, approaching its sixtieth anniversary this August, is a testament to the values instilled by the matriarch herself, Sylvia Woods. Despite living through an era of racial oppression and poverty, Sylvia accessed financing and established her financial... View Details
Keywords: Community; Legacy; Small Business; Values and Beliefs; Success; Expansion; Growth and Development Strategy
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  • 01 Sep 2005
  • News

Clark Bids Farewell to HBS

CLARK: "It's been a great job and an intense learning experience." In July, after ten years at the School’s helm, Dean Kim B. Clark stepped down to assume the presidency of Brigham Young University–Idaho. During Clark’s decade of leadership, the School became a... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2010
  • News

Innovation Takes Center Stage

note. Nohria explained his belief that people’s life stories deeply influence the way they conduct themselves as leaders. In his own case, he described the profound effect his father, the CEO of a large electrical equipment manufacturing... View Details
Keywords: Roger Thompson
  • 22 Nov 2016
  • First Look

November 22, 2016

beliefs about a group depend on the characteristics of the reference group. Because stereotypes emphasize differences, they cause belief distortions, particularly when groups are similar. In line with our... View Details
Keywords: Sean Silverthorne
  • February 2017
  • Case

BlaBlaCar: The Road Ahead...

By: Karim R. Lakhani, Arun Sundararajan, Emilie Billaud and Caroline Caltagirone
In 2017, the co-founders of BlaBlaCar—the world’s largest long-distance carpooling company—reflected on the evolution of their venture and the way forward. BlaBlaCar had reached critical mass and size; yet staying still was not going to be enough to be relevant and... View Details
Keywords: Business Growth and Maturation; Business Startups; Transformation; Decision Making; Values and Beliefs; Growth and Development Strategy; Digital Platforms; Network Effects; Strategic Planning; Competitive Strategy; Expansion; Internet and the Web; Transportation Networks; Transportation Industry; Web Services Industry; France; Europe
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  • November 2008 (Revised October 2009)
  • Case

American Cancer Society: Access to Care

By: Robert L. Simons and Kathryn Rosenberg
CEO John Seffrin decides to radically change the strategy of the American Cancer Society. The new Access to Care strategy relies on advocacy to change public policy and increase the number of Americans eligible for cancer prevention and treatment. The new strategy... View Details
Keywords: Values and Beliefs; Governance Controls; Leading Change; Organizational Change and Adaptation; Organizational Structure; Nonprofit Organizations; Business Strategy; Health Industry; United States
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  • January 2015 (Revised September 2017)
  • Case

Omar Selim: Building a Values-Based Asset Management Firm (A)

By: George Serafeim, Rebecca Henderson and Shannon Gombos
The sustainable investing market was a recent phenomenon in the first decade of the 21st century. However, an increasing number of investors began to integrated Environmental, Social and Governance (ESG) issues in investment decisions. At Barclays Capital, Omar Selim... View Details
Keywords: Sustainability; ESG; Social Business; Entrepreneurs; Scaling; Emerging Market Entrepreneurship; Not For Profit; Entrepreneurial Finance; Mentoring; Business Networks; Hybrid Nonprofit Funding; Investing; Investment Management; Asset Management; Values and Beliefs; Religion; Personal Development and Career; Business Startups; Social Enterprise; Social Entrepreneurship; Financial Services Industry; Europe; Germany; United Kingdom
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  • 26 Apr 2011
  • News

Do You See What I See?

In the second-year elective The Moral Leader, students read and discuss a wide selection of literary sources, confronting complex moral challenges and developing the analytical skills and judgment that will be required of them as business leaders. In the course of... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

word-of-mouth. Perhaps most important of all, great service leaders know that their current beliefs about the future of services are wrong. Today’s fast-moving competitive world is one in which services increasingly are shared,... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • Web

Strategy Execution - Course Catalog

units in a way that delivers maximum value to those customers. Prioritizing core values: You will learn how and when to create core values and beliefs systems to prioritize the needs of customers, employees, and shareholders. Tracking... View Details
  • 01 Oct 1999
  • News

Eight Among Many: Charles W. ("Bill") Cassell

and discovery," Cassell explains. In fact, its origins date back to Cassell's arrival at Soldiers Field. As an HBS student, he began to reevaluate his beliefs about learning and education after his first encounter with the case method.... View Details
Keywords: Eileen McCluskey
  • 01 Oct 2000
  • News

Raymond A. Baxter: Sweet Smell of Success

the strong belief that I could succeed in any business environment." Baxter's latest challenge has been managing the successful acquisition and integration of Norse Dairy Systems, a leading manufacturer of ice-cream cones and other... View Details
Keywords: Julia Hanna
  • 13 Jan 2015
  • First Look

First Look: January 13

holdings, we find considerable heterogeneity in investor demand for securitizations in the pre-crisis period. We argue that both investor beliefs and incentives help to explain this variation in demand. By contrast, our data paints a more... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

era of capitalism will bring. Tom Dolembo commented that "the revolution that is occurring is a shift of cost from production of product to delivery of experiences Capitalism requires a belief that wealth is exclusively for a... View Details
Keywords: by James Heskett; Service
  • 01 Sep 2018
  • News

After the Fall

perspective, he says the 2008 crisis can be seen through the lenses of bad beliefs and bad incentives—the latter being the idea that there was a common understanding of risk in the financial system, but people were motivated to ignore the... View Details
Keywords: Jennifer Myers; illustration by Dan Bejar; Monetary Authorities-Central Bank; Finance; Securities, Commodities, and Other Financial Investments; Finance; Executive, Legislative, and Other General Government Support; Government