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- All HBS Web
(2,411)
- News (747)
- Research (1,376)
- Events (8)
- Multimedia (5)
- Faculty Publications (624)
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- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
have attracted substantial consumer interest. Other large merchants can also handle their own offers; the Groupon-style brand and infrastructure are most valuable to smaller firms. Q: Explain how the efficacy of Groupon will change in the... View Details
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
firms attempt to manage recently acquired customers for whom only the first purchase has been observed. We propose a model that allows marketers to form “first impressions" of customers right after having been acquired. We define a first impression as an inference... View Details
Keywords: Dina Gerdeman
- 22 Mar 2016
- First Look
March 22, 2016
forthcoming World Scientific Institutions, Institutional Change and Economic Performance in Emerging Markets By: Iyer, Lakshmi Abstract—Emerging markets play an increasingly important role in the global economy, accounting for 31% of... View Details
Keywords: Sean Silverthorne
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
friends, and strangers, even when costly. Why do people devote their resources to helping others? In this chapter, we examine whether engaging in prosocial behavior promotes subjective well-being, which encompasses greater positive... View Details
Keywords: Dina Gerdeman
- 07 Jun 2019
- Book
Are You a Digital Manager?
teams within and sometimes outside their organization. This raises questions like: How will you innovate? How will you bring out the best ideas in your teams working together near and far? How will you drive change within the organization... View Details
Keywords: by Martha Lagace
- 08 Mar 2011
- First Look
First Look: March 8
dollar construction project, we identify dimensions, antecedents, and behavioral consequences of risky trust. Undertaken in the U.S. construction industry, a context known for its lack of trust, our study offers insights for trust repair.... View Details
Keywords: Sean Silverthorne
- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
capital structure, board of directors, compensation schemes, etc.—which may or may not be appropriate for any particular asset, the firm can create an entirely different governance system that is ideally suited for the asset in question. Much the same way leveraged... View Details
- 21 Dec 2010
- First Look
First Look: December 21
with age. Temptation and Productivity: A Field Experiment with Children Authors:Alessandro Bucciol, Daniel Houser, and Marco Piovesan Publication:Journal of Economic Behavior and Organization (forthcoming) Abstract Substantial evidence... View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
customers. And they take time. So it's not surprising that not all of the organizations that have implemented parts of the concept have utilized it as a driving force for an entire business. Hardest of all is the cultural change that you... View Details
Keywords: by Sean Silverthorne
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
throughout our system. It is perhaps a paradox that in order for a market-based system to really work effectively, you need a lot of people whose behavior and action is not based on the market, but rather on standards and principles that... View Details
Keywords: by Kim B. Clark
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
need their help on the way down. Ruthlessness in pursuit of success might work for a while. But when there is the merest hint of a problem, a history of callous, cold-blooded, critical behavior means that there is no one left to lend... View Details
- 29 Jun 2007
- First Look
First Look: June 29, 2007
GMAC Insurance, the wholly-owned auto insurance subsidiary of General Motors, formed through the merger of two smaller insurance firms, is at a strategic cross-roads. Progressive changed the competitive landscape with its superior pricing... View Details
Keywords: Martha Lagace
- 27 Sep 2017
- Research & Ideas
What Happens When Ordinary People Get Creative?
Teresa Amabile argues that average folks deserve careful investigation, especially in the age of user innovation and crowdsourced problem-solving, when big ideas routinely come from the masses. The article appears in a forthcoming issue of the Journal of Creative... View Details
Keywords: by Carmen Nobel
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
firms. The faculty are drawn from Harvard Business School's Organizational Behavior and Service Management groups and have expertise researching professional service industries, providing consulting services to major firms, and in some... View Details
- 11 Nov 2014
- First Look
First Look: November 11
reached their limits; third, some products affecting the health and rights of the people as well as the related entities' behavior are challenging the legal and moral bottom line. These three aspects are required to establish a new... View Details
Keywords: Sean Silverthorne
- 21 Feb 2017
- First Look
First Look at New Research: February 21
prosthetic implant purchase prices for primary total knee and hip arthroplasties across providers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52299 2016 Envy at Work and in Organizations Envy and Interpersonal Corruption: Social Comparison... View Details
Keywords: Carmen Nobel
- 18 May 2010
- First Look
First Look: May 18
Roasters, which has dropped in value by more than 40% in recent months. Tremblant is a hedge fund that specializes in forecasting consumer behavioral change and capitalizes on the disconnect between stock... View Details
Keywords: Martha Lagace
- 28 Jan 2014
- First Look
First Look: January 28
field and the central research questions that it sought to answer. However, the commitment to engage with the complexities of business and the disinclination to rely on models with simplistic assumptions about business behavior also... View Details
Keywords: Sean Silverthorne
- 29 Sep 2009
- First Look
First Look: September 29
intensity, we allow the incumbent to consider changes in its business model. We consider four alternative business models—two pure models (subscription-based and ad-sponsored) and two mixed models that are hybrids of the two pure models.... View Details
Keywords: Martha Lagace
- 05 Nov 2024
- Research & Ideas
AI Can Help Leaders Communicate, But Can't Make Employees Listen
how do we get this to work, so it’s credible and widely accepted?” You Might Also Like: Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work How Humans Outshine AI in Adapting to Change What Happens When Business Owners... View Details