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Show Results For
- All HBS Web
(1,430)
- People (3)
- News (312)
- Research (876)
- Events (1)
- Multimedia (9)
- Faculty Publications (386)
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
that is highly valued by them, but doesn't cost you a lot of money. For example, allocate more services to good customers. This could mean a designated line at the deli counter, or a ten items or less checkout line. You already have the... View Details
- 03 May 2004
- Research & Ideas
Business History around the World
although research on this topic has often focused on high technology manufacturing companies, I have written extensively on the service sector, on business groups and alliances rather than hierarchical corporations, and on the different... View Details
Keywords: by Cynthia Churchwell
- 01 Jun 2022
- Blog Post
Climate Stories Episode #6: Climate Change, Peacebuilding, and Business: Lise Grande and Dr. Teagan Blaine, USIP.
Climate Stories Episode #6: Climate Change, Peacebuilding, and Business: Lise Grande and Dr. Teagan Blaine, USIP. Climate Stories author Jacqueline Adams serves on the International Advisory Council of the United States Institute of Peace, a non-partisan organization... View Details
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
the Carter Mountain decision survived court challenges, the FCC formalized its policies concerning the importation of broadcast signals. In 1966, the Commission required cable operators operating in the 100 largest television markets (where 87 percent of the View Details
- 03 Jun 2019
- Blog Post
9 Lessons from the Class of 2019
building a successful community - vulnerability and giving without expectation on return - during their 2019 Class Day speech. View Video 8. A Lesson in Strengthening Community to Create Global Impact Each year, Dean Nohria selects students to receive the Dean’s Award... View Details
- 21 Oct 2014
- First Look
First Look: October 21
of 2.5 million U.S. respondents, and Eurobarometer data that cover multiple business cycles over four decades. This research provides a new perspective on the welfare cost of business cycles with implications for growth policy and our... View Details
Keywords: Sean Silverthorne
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
competitors can help grow the market for your products and services, thereby boosting your sales at a time when, with the U.S. slowdown entering its third year, new revenue is exceedingly hard to find. Moreover, the presence of a... View Details
Keywords: by David Stauffer
- 01 Sep 2009
- News
Of Value and Values
trillion in assets in 2008. One such member of PRI is Generation Investment Management, a company founded by David Blood (MBA ’85) and former U.S. Vice President Al Gore, with offices in New York, London, and Sydney. Generation considers... View Details
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
applications was provided by interservice competition in the U.S. military after World War II. In this period, American military leaders found themselves debating the arrangements that would best protect legitimate competition between... View Details
Keywords: by Pankaj Ghemawat
- 01 Dec 2008
- News
No Easy Fix for the Financial Crisis
something that will take years.” Home Ownership: Back to Basics HBS lecturer Nicolas Retsinas, who before arriving at Harvard served as assistant secretary for housing in the U.S. Department of Housing and Urban Development, offered a... View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
service to society. Beyond his research, Lawrence was committed to building the field of organizational behavior at HBS and more broadly in our profession. He had a lifelong passion for participant-centered learning and for the training... View Details
Keywords: by Sean Silverthorne
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
developments in this area that qualify as being particularly innovative? Our research consisted chiefly of interviews with communication professionals at all manner of organizations—large and small, blue-chip and start-up, for-profit and nonprofit, View Details
Keywords: Re: Boris Groysberg
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
government relations is part of the inner circle. You can look at Turkcell and see it as a typical emerging-market story. Government intervention is everywhere. Regulators even set prices, service by service. The competition is tightly... View Details
Keywords: by Sean Silverthorne
- 25 Feb 2014
- First Look
First Look: February 25
large sample of publicly traded U.S. firms over 15 years, we confirm that in the early 1990s, analysts issue more pessimistic recommendations for firms with high CSR ratings. However, in subsequent years up to 2007, analysts progressively... View Details
Keywords: Sean Silverthorne
- 26 Sep 2006
- First Look
First Look: September 26, 2006
Working PapersScale Without Mass: Business Process Replication and Industry Dynamics Authors:Erik Brynjolfsson, Andrew McAfee, Michael Sorell, and Feng Zhu Abstract Since the mid-1990s, productivity growth has accelerated in the U.S.... View Details
Keywords: Sean Silverthorne
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
mistrustful of exotic foods." He also determined that labor cost and availability was the key problem in the U.S. restaurant business and that eliminating the conventional kitchen could address that. From these fundamental... View Details
Keywords: by Garry Emmons
- 17 Jan 2012
- First Look
First Look: January 17
full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its two high-end View Details
Keywords: Sean Silverthorne
- 01 Dec 1999
- News
Covering the Issues
major HBS report to Harvard's Board of Overseers outlining the School's plan to "enlarge its activities so as to be of still more service to the country" by expanding instruction in public aspects of business. Articles during World War II... View Details
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
leaders to make those hard decisions either." John argued that what is missing in MMT is that most economic theory works only within a limited range of economic conditions. “While the U.S. will benefit from MMT for perhaps a long... View Details
Keywords: by James Heskett
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
indifference. Whether they are helping inner cities capitalize on their inherent competitive advantages, working to make assetbuilding financial services available to low-income families, analyzing the benefits of welfare-to-work... View Details