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  • All HBS Web  (7,769)
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    • Research  (4,991)
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  • 01 Oct 2002
  • News

What's Cookin'

Diego–based chain of more than ninety buffet-style restaurants serving fresh salads, soups, pastas, and breads, CEO Michael Mack has implemented a flexible system that allows hourly employees to change their schedule with as little as one... View Details
Keywords: Hanna, Julia
  • 05 Jan 2022
  • News

Untapped Potential

and wastewater systems of varying size, the majority of which are extremely small. Those systems—some investor owned, others government operated—have a variety of governance structures and infrastructures that are decades old. This... View Details
  • 03 Oct 2019
  • News

Clubs Convene to Focus on Health Care

Clubs News Clubs News Toronto Alumni Compare Canadian and US Health Care Systems In partnership with the Cleveland Clinic Canada, the HBS Club of Toronto hosted 40 alumni on September 12 for a lively panel discussion exploring the future... View Details
Keywords: Margie Kelley; Health, Social Assistance
  • 02 Jan 2018
  • News

Reconsidering Retirement

computer system to allow the company to reduce the costs paid to other firms—software expert Tuchman’s area—the men had to build trust with consumers used to relying on big-name financial services firms. That meant getting the right... View Details
Keywords: April White; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Oct 1997
  • News

Benaree Wiley

young, Wiley was a pioneer in negotiating a flexible schedule for her public policy consulting work with Urban Systems Research and Engineering. "Of course, as a working parent, any choice you make is demanding," she cautions, remembering... View Details
Keywords: Mary Ellen Gardner
  • 22 Oct 2013
  • News

Pulling the Plug

decades of his career, he cofounded and ran Brooktrout, growing it to a $150-million-a-year company that designed voicemail systems when everyone else was still using cassettes. After retiring, he became CEO of Groove Mobile, the first... View Details
Keywords: Francis Storrs; Telecommunications; Information; Electric Power Generation, Transmission, Distribution; Utilities; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2007
  • News

KPMG for Mayor!

Corporations could do a good job of running corrupt Third World governments. Corruption rules in too many of the world’s democratically elected governments. From Achocalla, Bolivia, to Mayuge, Uganda, voters pick their leaders through the ballot box, but an entrenched... View Details
Keywords: Eric Werker; Executive, Legislative, and Other General Government Support; Government
  • 01 Dec 2005
  • News

Buy the Book

as a sublime integration of operations and marketing,” says Deighton, who taught the case to MBAs for the first time this fall in the elective course Consumer Marketing. “Patterson understands that if you want shelf space you need to publish a lot of books; that you... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 15 Sep 2020
  • News

How To Make Diversity a Reality

(GMP 6, 2009) about what it takes to make real change to the diversity of your organization. READ MORE Chitra: You've helped build companies, build people, processes, and systems at scale. So what has to be different to bring real... View Details
  • 01 Mar 2023
  • News

March 2023 Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Invisible Trillions: How Financial Secrecy Is Imperiling Capitalism and Democracy—and the Way to Renew Our Broken System By Raymond W. Baker (MBA 1960) Berrett-Koehler Publishers Over the last half... View Details
Keywords: Publishing Industries (except Internet); Information
  • 22 Feb 2022
  • News

Addressing The Financial Security Gap

well as leading thinkers and decision makers, to discuss ways to make the US savings system more secure and inclusive. Ackerley’s group, in partnership with insurers, also announced an innovative investment solution, called LifePath... View Details
Keywords: Jennifer Gillespie
  • 01 Dec 2008
  • News

Summit Sound Bites

rolling. We are seeing that change can happen at the school level. Now the challenge is at the system level.” —Wendy Kopp, CEO & Founder, Teach For America “The mix of government and private industry responsibility really depends on the... View Details
  • 01 Apr 1998
  • News

Microfinance's Big Payoff: Michael Chu and ACCION International

was so successful we had to establish it as a regular commercial bank to accommodate its growth. Today, BancoSol leads the Bolivian banking system in profitability and makes 40 percent of the system's loans; it has 76,000... View Details
  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

getting internal systems to work together with other airlines and, culturally, has not adopted e-mail and voice mail as a means of dealing with customers and each other. "We resist nonhuman interfaces," commented John Denison, the... View Details
Keywords: Margie Kelley; Air Transportation; Transportation
  • 01 Oct 2001
  • News

HBS Press Books in Brief

Chris Lederer, argues that marketers and CEOs urgently need tools to manage vast groups of brands — not as individual elements or collections under one corporate roof but as complex systems that transcend corporate boundaries. The... View Details
Keywords: Publishing Industries (except Internet); Information; Management; Finance
  • 02 Mar 2016
  • News

On Credit

church, or were married to a neighbor’s daughter. But with the opening of the Erie Canal in 1825 and the spread of railroads, newly developed transportation systems expanded the range of business dealings beyond hometown connections. More... View Details
Keywords: Julia Hanna
  • 01 Jan 2003
  • News

Greylock

as Fansteel Metallurgical Corp., Deseret Pharmaceutical Co., New England Nuclear Corp., and Velcro Industries. And by the summer of 1969, it was ready to hire its first associate, Henry McCance, fresh out of three years in defense systems... View Details
  • 06 Dec 2021
  • News

Monaco's Digital Transformation

launch 5G, and it recently introduced Monaco Cloud, the software, services, and security systems that power the country’s computers and facilitate data storage. While it was created in partnership with Amazon and Dell, Monaco Cloud is... View Details
Keywords: Jennifer Gillespie
  • 13 Jan 2021
  • News

Stress Test

you can learn a lot from those examples. What lessons can we take from the myriad supply-chain challenges of 2020? The resilience-versus-cost trade-off is going to be heavily scrutinized. A resilient supply chain has redundant systems but... View Details
  • 01 Dec 1996
  • News

Faculty Symposium Honors McArthur

Management Professor Robert H. Hayes and Associate Professor Marco Iansiti Global Financial Systems Professor Robert C. Merton and Associate Professor Peter Tufano Organizations and Markets Professors George P. Baker III, Carliss Y.... View Details
Keywords: Daniel Penrice
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