System Outsourced Services - Publications - Faculty & Research

23 Mar 2015
Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

restrictions imposed by the intermediaries, who want consumers to focus less on price differences and more on the benefits of value-added services that they provide, such as distribution, one-stop shopping, easy scheduling, payment... View Details

Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation

14 Oct 2014
First Look

First Look: October 14

October 2014 Review of Financial Studies Money Creation and the Shadow Banking System By: Sunderam, Adi Abstract—Many explanations for the rapid growth of the shadow banking system in the mid-2000s focus on... View Details

Keywords: Sean Silverthorne

07 Mar 2017
First Look

First Look at New Research, March 7

Abstract—Himachal Pradesh outperforms other Indian states in implementing universal primary education. Through comparative field research, this article finds that bureaucratic norms—unwritten rules that guide public officials—influence how well state agencies deliver... View Details

Keywords: Sean Silverthorne

29 Oct 2013
First Look

First Look: October 29

http://hbr.org/search/214005-PDF-ENG Harvard Business School Case 114-009 Contempo Technologies, Inc. and Betty Sievers: A Clash of Interests in an Uncertain Time In an era of rapidly evolving systems of health care delivery, the impact... View Details

Keywords: Sean Silverthorne

26 Mar 2013
First Look

First Look: March 26

individuals within the organization. Using unique data on lending decisions made by employees in a highly decentralized financial services organization, we show that a monitoring system that captures soft... View Details

Keywords: Sean Silverthorne

11 Sep 2007
First Look

First Look: September 11, 2007

(A) Harvard Business School Case 407-106 Marie Trellu-Kane is trying to decide how Unis-Cite should respond to French President Jacques Chirac's announcement in 2005 of a new national voluntary civil service program. Since 1994,... View Details

Keywords: Martha Lagace

21 Feb 2017
First Look

First Look at New Research: February 21

psychologists describe groundbreaking research from disparate work settings, and cross-cultural psychologists reveal the variety of ways that envy can emerge as a function of cultures as wide-ranging as the Japanese school system to the... View Details

Keywords: Carmen Nobel

08 Jul 2014
First Look

First Look: July 8

way. Publisher's link: http://www.amacombooks.org/book.cfm?isbn=9780814434093 Forthcoming Journal of Public Economics No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery. By: Ashraf, Nava, Oriana Bandiera,... View Details

Keywords: Carmen Nobel

06 Oct 2003
What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

be managed effectively on a continuing basis. As Richard Eckel put it, "'Disruptive' is the clue for why the proposed method of sustained growth will fail in most organizations ... B-schools graduate and laud those who are risk averse and self-indulgent optimizers... View Details

Keywords: by James Heskett

13 Oct 2015
Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

government relations is part of the inner circle. You can look at Turkcell and see it as a typical emerging-market story. Government intervention is everywhere. Regulators even set prices, service by service. The competition is tightly... View Details

Keywords: by Sean Silverthorne

25 Feb 2014
First Look

First Look: February 25

employee morale. Internally initiated bribery from senior management is more likely to be associated with a significant impact on firm competitiveness. Bribery detected by the control systems of the firm is less likely to be associated... View Details

Keywords: Sean Silverthorne

17 Jan 2012
First Look

First Look: January 17

full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its two high-end View Details

Keywords: Sean Silverthorne

06 Aug 2018
Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that knowledge into processes that produce products and services... View Details

Keywords: by Sean Silverthorne; Manufacturing; Electronics

2024
Book

The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

By: Steve Kaczynski and Scott Duke Kominers

We demystify the coming digital revolution, showing how NFTs will transform our online and offline interactions.

NFTs aren’t just pictures on the internet, or a fad that has come and gone. Rather, they’re a new technology for creating digital assets and... View Details

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15 Oct 2014
Research & Ideas

Apple Pay’s Technology Adoption Problem

company will have trouble coming up with an equally compelling message to drive sales of a service that allows you to pay at the retail counter with a swipe of an iPhone. "What does it do for me as a consumer?" asks Associate... View Details

Keywords: by Dina Gerdeman; Technology; Retail

19 Feb 2019
First Look

New Research and Ideas, February 19, 2019

reduce the total dollar volume of contracts with accused firms; however, they substitute approximately 14% of the harder-to-monitor cost-plus contracts for fixed-price contracts. This effect is concentrated in the procurement of services... View Details

Keywords: Sean Silverthorne

31 Jul 2007
First Look

First Look: July 31, 2007

collection on an American consumer and how credit agencies share the information to determine proper credit risk and worthiness of a consumer. The American system as defined in this note can be contrasted against the lack of developed... View Details

Keywords: Martha Lagace

12 Feb 2008
First Look

First Look: February 12, 2007

location of transactions and the boundaries of firms in a productive system. It proposes that systems of production can be viewed as networks, in which tasks-cum-agents are the nodes and transfers—of material, energy and... View Details

Keywords: Martha Lagace

17 Nov 2015
First Look

November 17, 2015

evolving structure of corporate debt markets—and given rise to new questions about the private and social costs and benefits of leverage and, in particular, the role of leverage in affecting the likelihood and extent of systemic financial... View Details

Keywords: Sean Silverthorne

02 Oct 2007
First Look

First Look: October 2, 2007

the use of ESO in CEO compensation. Paper not available at this time. Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract... View Details

Keywords: Martha Lagace

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It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

First Look: October 14

First Look at New Research, March 7

First Look: October 29

First Look: March 26

First Look: September 11, 2007

First Look at New Research: February 21

First Look: July 8

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

Does Business Get Done the Same Way in Emerging and Developed Countries?

First Look: February 25

First Look: January 17

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

Apple Pay’s Technology Adoption Problem

New Research and Ideas, February 19, 2019

First Look: July 31, 2007

First Look: February 12, 2007

November 17, 2015

First Look: October 2, 2007

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