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      • August 2001
      • Case

      Scios, Inc.

      By: Regina E. Herzlinger
      Scios, filled with distinguished scientists and experienced managers, nevertheless fails to clear the FDA Phase III process for an important biotechnology drug. This case asks the students to analyze the social costs and benefits of the regulatory process. View Details
      Keywords: Governing Rules, Regulations, and Reforms; Health Care and Treatment; Cost Management; Cost vs Benefits; Social Issues; Pharmaceutical Industry; United States
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      Herzlinger, Regina E. "Scios, Inc." Harvard Business School Case 302-034, August 2001.
      • 19 Jun 2001
      • Other Presentation

      Competition and Antitrust: Canadian Competition Policy: Preparing for the Future

      By: Michael E. Porter
      Presentation delivered at the Richard Ivey School of Business, Toronto, Canada View Details
      Keywords: Society; Strategy; Canada
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      Porter, Michael E. "Competition and Antitrust: Canadian Competition Policy: Preparing for the Future." University of Western Ontario, Richard Ivey School of Business, Toronto, Canada, June 19, 2001.
      • 2001
      • Chapter

      Transforming Life, Transforming Business: The Life Science Revolution

      By: Juan Enriquez and Ray A. Goldberg
      Keywords: Science-Based Business; Organizational Change and Adaptation; Human Needs; Welfare; Transformation
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      Enriquez, Juan, and Ray A. Goldberg. "Transforming Life, Transforming Business: The Life Science Revolution." In The Digital Enterprise: How To Reshape Your Business For A Connected World, edited by Nicholas G. Carr. Boston: Harvard Business School Press, 2001.
      • Article

      Social Dimension of Consumer Distinctiveness: The Influence of Social Status on Group Identity and Advertising Persuasion

      By: Sonya Grier and Rohit Deshpandé
      Keywords: Society; Customers; Groups and Teams; Identity; Advertising; Status and Position
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      Grier, Sonya, and Rohit Deshpandé. "Social Dimension of Consumer Distinctiveness: The Influence of Social Status on Group Identity and Advertising Persuasion." Journal of Marketing Research (JMR) 38, no. 2 (May 2001): 216–224.
      • March 2001 (Revised September 2005)
      • Case

      Ritz-Carlton Hotel Company, The

      By: Sandra J. Sucher and Stacy McManus
      In just seven days, the Ritz-Carlton transforms newly hired employees into "Ladies and Gentlemen Serving Ladies and Gentlemen." The case details a new hotel launch, focusing on the unique blend of leadership, quality processes, and values of self-respect and dignity,... View Details
      Keywords: Customer Satisfaction; Innovation and Invention; Leadership; Brands and Branding; Product Launch; Service Operations; Performance Improvement; Problems and Challenges; Quality; Status and Position; Culture; Value Creation; Accommodations Industry; Service Industry
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      Sucher, Sandra J., and Stacy McManus. "Ritz-Carlton Hotel Company, The." Harvard Business School Case 601-163, March 2001. (Revised September 2005.)
      • March 2001 (Revised July 2001)
      • Background Note

      Making Sense of the Internet Business Landscape

      By: Lynda M. Applegate
      Discusses the shift from the industrial to the information economy from a technological, business, and societal perspective. Compares the changes we are experiencing today with the changes experienced during the shift from the agrarian to the industrial age at the turn... View Details
      Keywords: Transition; Economy; Information; Perspective; Society; Internet
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      Applegate, Lynda M. "Making Sense of the Internet Business Landscape." Harvard Business School Background Note 801-407, March 2001. (Revised July 2001.)
      • 2001
      • Book

      People and Profits? The Search for a Link between a Company's Social and Financial Performance

      By: Joshua D. Margolis and James P. Walsh
      Keywords: Social Issues; Finance; Performance
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      Margolis, Joshua D., and James P. Walsh. People and Profits? The Search for a Link between a Company's Social and Financial Performance. Mahwah, NJ: Lawrence Erlbaum Associates, 2001.
      • February 2001 (Revised October 2002)
      • Background Note

      Entrepreneurial History: A Conceptual Overview

      By: Nancy F. Koehn
      Analyzes HBS cases on five entrepreneurs and the companies they built: Josiah Wedgwood, Henry Heinz, Marshall Field, Howard Schultz of Starbucks, and Michael Dell. These five cases and their accompanying teaching notes comprise a course module on entrepreneurial... View Details
      Keywords: Transition; Demand and Consumers; Competition; Business History; Entrepreneurship; Customer Focus and Relationships; Business Strategy; Society
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      Koehn, Nancy F. "Entrepreneurial History: A Conceptual Overview." Harvard Business School Background Note 801-368, February 2001. (Revised October 2002.)
      • February 2001 (Revised February 2002)
      • Case

      Estee Lauder and the Market for Prestige Cosmetics

      By: Nancy F. Koehn
      Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular... View Details
      Keywords: Fluctuation; Organizational Change and Adaptation; Market Entry and Exit; Entrepreneurship; Luxury; Business Strategy; Society; Beauty and Cosmetics Industry; United States
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      Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics." Harvard Business School Case 801-362, February 2001. (Revised February 2002.)
      • February 2001 (Revised December 2002)
      • Case

      Marshall Field and the Rise of the Department Store

      By: Nancy F. Koehn
      Analyzes Marshall Field's efforts to develop a market for mass retailing in late 19th-century Chicago. Examines Chicago's expansion in the 1860s and, within this context, how Field struck out on his own to, build a wholesale and retail business. Concentrates on the... View Details
      Keywords: Fluctuation; Industry Growth; Corporate Strategy; Entrepreneurship; Brands and Branding; Society; Distribution Industry; Retail Industry; Chicago
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      Koehn, Nancy F. "Marshall Field and the Rise of the Department Store." Harvard Business School Case 801-349, February 2001. (Revised December 2002.)
      • 2001
      • Book

      Gifts of the Muse: Reframing the Debate about the Benefits of the Arts

      By: Kevin F. McCarthy, Elizabeth A. Ondaatje, Laura Zakaras and Arthur C. Brooks
      This study offers a new framework for understanding how the arts create private and public value, highlights the importance of the arts' intrinsic benefits and identifies how both instrumental and intrinsic benefits are created. View Details
      Keywords: Arts And Society; Arts
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      McCarthy, Kevin F., Elizabeth A. Ondaatje, Laura Zakaras, and Arthur C. Brooks. Gifts of the Muse: Reframing the Debate about the Benefits of the Arts. Santa Monica, CA: RAND, 2001.
      • 2001
      • Chapter

      Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development

      By: Dorothy A. Leonard
      Keywords: Product Development; Product Design; Knowledge; Human Needs; Demand and Consumers
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      Leonard, Dorothy A. "Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development." Chap. 9 in Knowledge Management Classic and Contemporary Works, edited by Mark T. Maybury, Daryl Morey, and Bhavani M. Thuraisingham, 223–237. Boston: MIT Press, 2001.
      • January 2001 (Revised February 2001)
      • Supplement

      China's Accession to the WTO

      By: Richard H.K. Vietor
      Supplements The World Trade Organization: After the Seattle Protests. View Details
      Keywords: Trade; Globalized Economies and Regions; Social Issues; China; Seattle
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      Vietor, Richard H.K. "China's Accession to the WTO." Harvard Business School Supplement 701-081, January 2001. (Revised February 2001.)
      • 11 Jan 2001
      • Other Presentation

      Competition and Antitrust

      By: Michael E. Porter
      Presentation delivered to the American Bar Association, Fundamental Theory Task Force View Details
      Keywords: Society; Strategy; United States
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      Porter, Michael E. "Competition and Antitrust." American Bar Association. Section on Antitrust Law. Task Force on Fundamental Theory, Washington, DC, January 11, 2001.
      • January 2001
      • Case

      World Bank and Knowledge Management, The: The Case of the Urban Services Thematic Group

      By: William E. Fulmer and W. Earl Sasser
      The World Bank has implemented a knowledge management initiative. One of its communities of practice is to take the lead in a $50 billion commitment to address urban slums. The community of practice is struggling with its mission and how knowledge management can help. View Details
      Keywords: Urban Development; Knowledge Management; Problems and Challenges; Financial Services Industry
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      Fulmer, William E., and W. Earl Sasser. "World Bank and Knowledge Management, The: The Case of the Urban Services Thematic Group." Harvard Business School Case 801-157, January 2001.
      • Winter 2001
      • Other Article

      Competition and Antitrust: A Productivity-Based Approach to Evaluating Mergers and Joint Ventures

      By: Michael E. Porter
      This article seeks to contribute thinking on how the intellectual foundations of antitrust might be updated, based on a large body of theoretical and empirical research on company strategy, competition, and economic development. The aim is to outline a new direction... View Details
      Keywords: Society; Strategy
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      Porter, Michael E. "Competition and Antitrust: A Productivity-Based Approach to Evaluating Mergers and Joint Ventures." Antitrust Bulletin 46, no. 4 (Winter 2001): 919–958. (Revised May 30, 2002.)
      • 2001
      • Article

      The Economic Contribution of Information Technology: Towards Comparative and User Studies

      By: Timothy F. Bresnahan and Shane Greenstein
      By what process does technical change in information technology (IT) increase economic welfare? How does this process result in increases in welfare at different rates in different countries and regions? This paper considers existing literature on measuring the... View Details
      Keywords: Economic Growth; Welfare; Information Technology; Measurement and Metrics
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      Bresnahan, Timothy F., and Shane Greenstein. "The Economic Contribution of Information Technology: Towards Comparative and User Studies." Journal of Evolutionary Economics 11 (2001): 95–118.
      • December 2000 (Revised May 2002)
      • Case

      Reverend Jeffrey Brown: Cops, Kids and Ministers

      By: Kathleen L. McGinn and Alexis Lefort
      Introduces Reverend Jeffrey Brown, one of the cofounders of the Ten Point Coalition in Boston, Mass. The Ten Point Coalition, a group of ministers that worked to change the dynamics between the Boston Police Department and the kids on the street, was instrumental in... View Details
      Keywords: Change; Civil Society or Community; Alliances; Interpersonal Communication; Power and Influence; Law Enforcement; City; Boston
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      McGinn, Kathleen L., and Alexis Lefort. "Reverend Jeffrey Brown: Cops, Kids and Ministers." Harvard Business School Case 801-284, December 2000. (Revised May 2002.)
      • November 2000 (Revised December 2000)
      • Case

      Abuzz: Community Building Community

      By: Rosabeth M. Kanter, Katherine Chen and Michelle Heskett
      Keywords: Civil Society or Community; Urban Development
      Citation
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      Kanter, Rosabeth M., Katherine Chen, and Michelle Heskett. "Abuzz: Community Building Community." Harvard Business School Case 301-024, November 2000. (Revised December 2000.)
      • November 2000 (Revised February 2002)
      • Case

      Resinas Sinteticas, S.A. (A)

      By: Lynn S. Paine and Greg Rogers
      A recent MBA graduate heads international marketing for his family's Mexico-based rosin supply business, he must decide how to respond to the aggressive tactics of his much larger American competitor. Among other things, the U.S. competitor is spreading false rumors... View Details
      Keywords: Family Business; Cross-Cultural and Cross-Border Issues; Competition; Marketing Strategy; Business Strategy; Crime and Corruption; Trade; Chemical Industry; Mexico; United States; Europe
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      Paine, Lynn S., and Greg Rogers. "Resinas Sinteticas, S.A. (A)." Harvard Business School Case 301-070, November 2000. (Revised February 2002.)
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