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  • All HBS Web  (3,031)
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  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

By the end of his early career, Williams had won additional supporters within the company, including Barrett's boss and several white peers who, when they were promoted to management before Williams, vouched for him with their colleagues... View Details
Keywords: by David A. Thomas
  • 14 Jun 2016
  • First Look

June 14, 2016

Wicked Problem Solvers: Lessons from Successful Cross-industry Teams By: Edmondson, Amy C. Abstract—Companies today increasingly rely on teams that span many industries for radical innovation, especially to solve “wicked problems.” So leaders have to understand how to... View Details
Keywords: Sean Silverthorne
  • 05 Nov 2013
  • First Look

First Look: November 5

States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Corporate codes of conduct are becoming an increasingly important vehicle for promoting and... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

management. In their book, Fred Reichheld and Rob Markey remind us of the simplicity of the Net Promoter Score (NPS). It's the product of answers to one question, "How likely is it you would recommend us to a friend?" The NPS... View Details
Keywords: by James Heskett
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

relationship with them is important." Hayley Blunden That’s a problem, since rubbing powerful colleagues the wrong way could impact “every aspect of one’s career, from opportunities for promotion to abilities to develop one’s network to... View Details
Keywords: by Dina Gerdeman
  • 15 Aug 2006
  • First Look

First Look: August 15, 2006

was achieved by these three countries. In Mexico, a strong and dense network replaced for some of the institutions that promoted financial development and growth in Brazil. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 18 Apr 2005
  • Research & Ideas

Prosper with Multi-Channel Retailing

'sale' from the customer's mind," Nuzzo said. "We're looking at promotional things we can do on the Web that don't involve sales or discounting." Moderator Rajiv Lal, the Stanley Roth, Sr. Professor of Retailing at HBS,... View Details
Keywords: by Julie Jette; Consumer Products; Retail
  • 01 Aug 2005
  • What Do You Think?

Is There an “Efficient Market” in CEO Compensation?

market value of all CEOs is driven by companies hiring leadership from the outside rather than promoting it from within. In other words, there is a market premium paid for outside hires. Hiring from outside often occurs either in... View Details
Keywords: by James Heskett
  • 21 May 2018
  • HBS Case

How Would You Price One of the World's Great Watches?

need to go into this," Thomke says. He prefers not to reveal the final price settled on by the company, in order to promote a more lively discussion during class. Let’s just say it’s expensive. While Thomke’s case study is ostensibly... View Details
Keywords: by Roberta Holland; Fashion
  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

address this inherent bias problem by enacting strict and scientific hiring mechanisms. For instance, rather than vetting possible hires via job interviews, Los Andes both hired and promoted its employees almost solely on the basis of how... View Details
Keywords: by Carmen Nobel
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

have less turnover and higher rates of promotions for their companies. The nonprofit has now extended its service platform to five companies in Central and South America. Creating a catalyst on the ground was key to jump-starting the... View Details
Keywords: by Michael Blanding
  • 15 May 2019
  • Research Event

The Unconventional Capitalism That Shapes Business History

contested world of today, there has never been a better time to promote unconventional thinking which can take us out of our comfort zones, challenge us to think about the contested nature of authenticity, and offer a path out of the... View Details
Keywords: by Geoffrey G. Jones; Education
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

rewarded for reader click-throughs to ads, not just ad "impressions," could also have an effect, he continues. Such a model might not promote the same significant shift toward popular content that was seen in the blog study,... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 21 Sep 2011
  • Research & Ideas

Gender and Competition: What Companies Need to Know

trouble being promoted in certain work environments, and hold a tiny percentage of top corporate management positions. According to a 2010 report from research firm Catalyst, among Fortune 500 companies, only 2.6 percent of CEOs are... View Details
Keywords: by Kim Girard
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

most likely to be integrating women into the entrepreneurial sector. "So we know that promoting women in business is not just about helping women. It's about driving our country forward," she said. At the forum, she said,... View Details
Keywords: by Martha Lagace
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

employment commitments and the need to promote employees within the organization further encourage Japanese companies to expand operations at home while reaching foreign markets through zaibatsu-linked trading companies or offshore sales... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

science/learning, metrics, structured interventions, open communication, and promoting culture change at the work unit, leader, and organization level. Conclusions and Relevance: Understanding the business case to reduce burnout and View Details
Keywords: Sean Silverthorne
  • 12 Apr 2016
  • First Look

April 12, 2016

"the right environment" to promote accountability and head off future disasters. The corporate leaders we have interviewed say that culture isn't something you "fix." Rather cultural change is what you get after you've... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

  Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology underlying people's proclivity to... View Details
Keywords: Sean Silverthorne
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